Sat.Sep 14, 2019 - Fri.Sep 20, 2019

Five Habits of Highly-Effective Product Teams

Mind the Product

How do you develop an understanding of what will set a product up for success throughout your organization? This blog looks at what actions product managers can take to ensure their teams are investing their time wisely. “If If you build it, they will come” is not an effective philosophy in product development, but time and again I’ve seen and been on teams where we spend months building a product without ever talking to a customer to validate or refine our idea.

How to Create a Product Operations Dashboard in 4 Steps


Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Products operations is to product management as marketing operations is to marketing.

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Piecing it together: how to design cohesive onboarding

Inside Intercom

Onboarding is a holistic, ongoing process sitting at the intersection of many different teams: product, sales, marketing, customer engagement and business operations. A customer’s onboarding may start with them visiting your website and choosing to purchase your product or service. But it should also persist as they learn how to use your product and become a confident power user who discovers continued value in your product over time.

How to Be an Ethical Product Manager

The Product Coalition

Everyone has their own code of ethics. A line they will not cross, and things they will not do. In terms of the workplace, there are laws that vary from country to country about how we can operate as businesses and as colleagues. Data protection laws ensure we don’t misuse the personal details we collect in the digital era, and HR policies make sure we all play nice. Clearly, as a society we care about being ethical. But what about in product management?

Facebook Causes Continue to Show Little Promise as Fundraising Tools

Create Your Own Product Community


One of the best parts of working in product is the community: the like-mindedness, the ease of conversation, and the camaraderie around the struggles and victories we experience on the job. So, a few months after I joined my 11,000-employee company in October 2018, I looked for a place where I could meet my fellow. Read more » The post Create Your Own Product Community appeared first on ProductCraft by Pendo. Best Practices Communication Community Product Teams Team Building


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Dan Olsen’s framework for defining product strategy


Written by Dan Olsen, Product Management Consultant and Author, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. When Instagram first launched, there were already many photo sharing mobile apps on the market. Yet Instagram quickly became the top photo sharing app. Why was Instagram’s product so successful? I want to share some important product strategy tools that. Source. Ideas

Product Questions to Ask Customers Across the Product Life Cycle


In product development, timing is everything. The type of customer-driven product questions you ask, when you ask them, and the kind of customer feedback you use to answer them all influence the insights you pull in and how they’ll ultimately serve you. The objectives of each individual phase of the product life cycle require specific types of customer feedback to validate and drive decision-making.

Product Managers learn to say “No”

The Product Coalition

Learning to say “No” will make you a better PM, and result in you shipping a better product. Photo by Martin Sanchez on Unsplash Saying No to a “small feature” request, or “just a tiny update” can be tough, especially if it comes from “ higher ups ”, usually there’s just so many times you can push back. In his great talk Des Traynor taught us that “ Product Strategy is About Saying No ”, for a Product Manager knowing to say No isn’t just a good quality, it’s a MUST!

Top Strategies to Advance Your Product Management Career Rapidly – Part 2

280 Group

Become the Expert. Become the undisputed expert for your areas of responsibility. You have to be the expert on your market and products. You need to have solid data and excellent information so that when the team or management is discussing your product or your market you are able to step in with timely and highly relevant information. Becoming expert will brand you as someone who is truly competent and ready to move up.

Product Analytics Playbook: Mastering Retention

Why do your users churn? In this guide you'll learn common product pitfalls and how to fix them.

Six Common Traps that Undermine Strategic Product Management

Mind the Product

Increasingly product managers are expected to think and operate “strategically”, but, as this post will reveal, it’s a requirement that can lead to misaligned expectations and be full of traps for the unwary. Surely we’ve all noticed the increased emphasis on “strategy” as a core competency for product managers?

Destination Product Management

Product Management Unpacked

Product managers are in high demand across the globe. With a Master’s in Product Management degree, you’re poised to take on the top positions in emerging global tech hubs of your choosing. Discover your own product adventure. Product Management Career product management career destinations

Three Reasons to be a Solutions Driven Organization


What are the biggest benefits of being a solutions driven organization versus product driven? In a nutshell, a solutions driven organization does everything from the customer’s perspective first. That customer-first approach simplifies everything across product teams, marketing, sales and client services because customer goals and success metrics are the centerpiece. If you’re a B2B organization, here’s the scenario. Most if not all of your products target the same markets.

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Top Strategies to Advance Your Product Management Career Rapidly – Part 3

280 Group

Read Part 2 of this 3 part series: Top Strategies to Advance Your Product Management Career Rapidly – Part 2. Those who truly care about people and do what they can to help others, always seem to get the lucky breaks. Truly Care About People. There are some exceptions to the statement above, but for the most part the people I have worked with who are genuinely good people have reaped much success. I can’t even tell you how many favors I do for people every week.

6 Steps to Improving Your Application’s Analytics Experience

No one designs bad dashboards and reports on purpose. So why do so many applications have terrible analytics experiences? Download this ebook for secrets to creating dashboards and reports your users will love.

How do you Become a Product Manager?

Mind the Product

I’ve been building digital products for nearly a decade now. A few weeks ago, a friend messaged me for advice on becoming a product manager. We chatted on the phone and then I realised that I’m asked this question so often that it seemed a good idea to condense my thoughts into an article. So, I did, and this is it. Starting with the most common question… 1. Which Training Course Should I do? Do I Even Need to do one? This is usually the first thing I’m asked.

This Is The Most Important Skill Parents Should Teach Their Kids

Nir Eyal

The post This Is The Most Important Skill Parents Should Teach Their Kids appeared first on Nir and Far. Indistractable Relationships


The First 30, 60 & 90 Days of a Fresh Product Manager: The Battle Plan


What does a Product Manager do? What are the different roles of a product manager? How does it differs in Enterprise vs. Consumer industry? What about MNC vs the Indian arm? What should a product manager do in the first 30, 60 and 90 days? We had Sanchit Juneja, Lead Product Manager, GoMerchants @ GoJek come over for the NextBigWhat meetup to present his insights as an experienced Product Manager.

Agile Product Management – You Asked, We Answered

280 Group

In August 2019, we presented a co-hosted webinar with AIPMM – Predictable Delivery: The Power of Estimating and Forecasting. You can view the slides and accompanying blog post here. We received so many great questions on the topic and have included answers to each down below. Thank you all for engaging in our webinar! Q&A. Would you estimate bugs? Are production bugs part of emergent buffer?

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The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Product-Led Growth – Ashley Smith on The Product Experience

Mind the Product

Presently a partner at expansion stage venture capital firm OpenView, Ashley Smith has a long career of helping early-stage startups scale into successful organisations. In this episode, Ashley talks to our hosts about product-led growth, and how everyone can and should do it. Quote of the Episode. It really comes down to: listen to your customers and figure out what they want, and then build that thing – and build it really, really well. Listen if you’d like to learn more about.

Product Management Tips for Data Science Projects

Mironov Consulting

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. For instance, “how do we think this change to the onboarding workflow will shift user behavior?” This is data science (DS) as an offline toolkit to make smarter decisions. Increasing, though, companies are building statistical or AI/Machine Learning features directly into their products.

The Three Changes in iOS 13 that Product, Marketing, and Technology Teams Need to Know


Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. The 13th generation of iPhone and iPad software may seem incremental at first, but if you dig deeper there are some notable changes that may impact your app and business. Our work at Rightpoint spans industries and it’s important for our clients to stay abreast of these changes.

The danger of not giving feedback in a distributed team


The danger of not giving feedback in a distributed teamDo you work in a distributed team? Soon there will be a 1 in 2 chance that you do, with over 50% of the workforce becoming distributed. Of course, this brings huge benefits: increasing productivity and efficiency, boosting morale, maximizing the recruitment pool, and even improving […]. The post The danger of not giving feedback in a distributed team appeared first on MiroBlog | A blog by Miro

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6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

Product, Society, and Ethics by Kathy Pham

Mind the Product

In this keynote from #mtpcon San Francisco, Kathy Pham reflects on the importance of asking societal and ethical questions in product organizations and asks how teams and companies can be more accountable in the future. Kathy, who is a Fellow at Mozilla, Harvard, and MIT with over 15 years’ tech experience in product, engineering, data and leadership, asserts that product and ethics are increasingly important in a progressive society – the stakes are rising.

Online Survey Design: Key Elements of Effective Questionnaires

UX Studio

Whether you have a question about the product that you are offering, about its features or just simply want your customers opinion about something, most likely you will create a survey. In this article I will talk about survey design best practices and how to design a survey that will bring you useful results. Although it can be time consuming, in order to create an effective questionnaire, you need to consider a few survey design guidelines: Target audience. A Clear objective.

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Q&A with Tim Herbig on How to Build Data-Informed Products


Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

Product Love Podcast: Deon Nicholas, Founder and CEO of Forethought


In the past, when people heard the phrase “artificial intelligence,” they probably thought of three things: robots, destruction, and the impending end of humankind. But now, artificial intelligence has graduated to something more sophisticated and much less dystopian. Think self-driving cars, Amazon’s Alexa, and Apple’s Siri — not the Terminator. Still, there are some wary.


The Product Manager's Guide to Retention

This book walks through multiple aspects of retention, including why it’s so important, how to best measure it, and how to set goals for the different stages of retention. It also provides strategies for improving retention across the customer journey.

How do you Become a Product Manager?

Mind the Product

I’ve been building digital products for nearly a decade now. A few weeks ago, a friend messaged me for advice on becoming a product manager. We chatted on the phone and then I realised that I’m asked this question so often that it seemed a good idea to condense my thoughts into an article. So, I did, and this is it. Starting with the most common question… 1. Which Training Course Should I do? Do I Even Need to do one? This is usually the first thing I’m asked.

How We Organise UX Design Process at UX studio

UX Studio

What is it that everybody does in the UX industry, but does it differently? Probably one of correct answers is the UX design process. In our field, it is not a surprising thing if there are differences in the ways we build up our UX processes – everyone can have their own methods. However, it is good to have a great guide about a well-tried UX design process which you can rely on. In this post I will guide you through our design process. Here’s how we do it at UX studio.

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Correlation vs Causation: Understand the Difference for Your Product


Correlation and causality can seem deceptively similar. But recognizing their differences can be the make or break between wasting efforts on low-value features and creating a product that your customers can’t stop raving about. In this piece we are going to focus on correlation and causation as it relates specifically to building digital products and understanding user behavior.