The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? 10 guidelines to design high impact experiments. And when are experiments invalid? Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. Good product teams understand that their customers’ needs and behaviours are ever changing and the way to truly predict what impact any update will have is to try it on a small set of

Customer Experience 159

Customer Experience Data Visualization User Testing Product Research 159

BrainMates

SEPTEMBER 23, 2020

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. We have developed a new leadership model – the Product Adaptive Leadership Model (PALM) that offers a path for Product Leaders to examine their current practices, apply new ways of solving problems, and improve their Product Leadership performance.

Feedback Software 86

Feedback Software Analytic Tools Data Visualization User Testing 86

Product Management Unpacked

SEPTEMBER 23, 2020

A recent report by Pendo.io finds interesting differences between how B2B (business-to-business) and B2C (business-to-consumer) product managers approach product management, especially as it relates to customer research. Understanding, championing and prioritizing customer needs and wants is critical to a product manager’s role. Traditionally, B2C companies have been perceived as more adept at putting their customers first, and as a result, are often seen as more customer-centric.

B2C 190

B2C User Testing B2B Customer Feedback 190

Mind the Product

SEPTEMBER 21, 2020

Prioritising a backlog is a technically simple task, so why is it so hard? In this ProductTank London talk Emily Tate – Chief of Staff at MindTheProduct, helps us embrace the art of prioritisation. Watch the video to see her talk in full, or read on for an overview of her key points. Focus When working [.]. Read More. The post Embracing the Art of Prioritisation by Emily Tate appeared first on Mind the Product.

244

244

Advertisement

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

Data Visualization

Intercom, Inc.

SEPTEMBER 23, 2020

Last week we released Series , a brand new way to orchestrate customer messaging campaigns in Intercom. Series is a visual campaign builder with a very flexible and interactive design – you can easily build out sophisticated customer journeys using the intuitive drag-and-drop interface, making your customer engagement campaigns much more powerful and effective. “Series is so intuitive that it feels natural and obvious – and yet, the design was not inevitable at all” Indeed, Series is

Messaging 232

Messaging User Testing Feedback Software Customer Feedback 232

The Product Coalition

SEPTEMBER 21, 2020

Working with developers can be intimidating. But follow this five step process and you’ll be fine. Continue reading on Product Coalition ».

Product Research 193

Product Research Development Software Engineering Software Developers 193

Mind the Product

SEPTEMBER 24, 2020

The SaaS industry is undergoing a quiet revolution. Competition is increasing, products are becoming less differentiated, customers are becoming less loyal, and the cost of acquiring new customers is rising year after year. It’s within this landscape that retaining existing users has become just as important as acquiring new ones. This article focuses on the [.].

User Testing 203

User Testing Customer Feedback Product Management Product Manager 203

Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help. Today, businesses need a modern way to deliver fast, personal, and real-time communication to their customers.

Inbound 211

Inbound Outbound Reporting Tools Customer Experience 211

Mironov Consulting

SEPTEMBER 22, 2020

After years of struggle, I’m advising all of my clients and product leader coachees to stop using the term “MVP”. Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. To delete the letters MVP from roadmaps and product charters.

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

The Product Coalition

SEPTEMBER 23, 2020

Start asking the courageous question: “What would I have to do differently to excel at change?” Learn how one org did it & how you can too. Continue reading on Product Coalition ».

Agile 165

Agile Leadership Product Management Product Manager 165

Mind the Product

SEPTEMBER 22, 2020

The one thing every product person needs is a new acronym that comes from the military, and Adam Thomas is here to help. Sarcasm aside, Adam’s made good use of the BLUF technique: Bottom Line Up Front, a short template, clearly laying out what the team is working on and how they plan to do [.]. Read More. The post BLUF Your Way to Success – Adam Thomas on The Product Experience appeared first on Mind the Product.

Feedback Software 189

Feedback Software Systems Review Consulting Article 189

Amplitude

SEPTEMBER 21, 2020

Understanding the customer journey is crucial to building products that meet your users’ needs. Without a window into how people use your products, your efforts to improve conversions will be shots in the dark. To get that insight, many product managers and marketers rely on funnel analysis to chart the different paths users take. However, conversion funnels are not a one-size-fits-all framework.

Analytic Tools 125

Analytic Tools Research Software User Testing Data Visualization 125

Mixpanel

SEPTEMBER 22, 2020

A few weeks ago we introduced 12 new charting colors in Mixpanel, with some additional considerations for vision accessibility. In this post, I walk through our process for choosing these colors, and why it matters to your experience as a Mixpanel user. Let’s go! The colors we had in Mixpanel…existed, but that doesn’t necessarily make them good.

Differentiation 104

Differentiation Vision Customer Experience Branding 104

Advertisement

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

White Paper

The Product Coalition

SEPTEMBER 22, 2020

While the whole pandemic locked us all down in our basements and everyone was annoyingly glued to social media all day long. The awesome… Continue reading on Product Coalition ».

Development 152

Development Product Management Product Manager Management 152

Mind the Product

SEPTEMBER 25, 2020

At some point in our careers, we’ve likely all experienced a toxic team or two. You know the team we mean, the one where everything is a battle, conversations are tense and people are constantly frustrated and anxious. These issues that arise can be a result of the behaviour of the whole team, a few [.]. Read More. The post Transforming Toxic Teams appeared first on Mind the Product.

Leadership 135

Leadership 135

ProductCraft

SEPTEMBER 22, 2020

If you go by the definition of “tango” in the Merriam-Webster dictionary, the title of this article suggests an interaction characterized by a lack of straightforwardness! Contrary to that, the intention behind this framing is to highlight the need for product marketing and product management to always be in lock-step with each other. This should.

Product Marketing 104

Product Marketing Marketing Product Management Product Manager 104

Nir Eyal

SEPTEMBER 21, 2020

The post Screen Time for Kids: Give Them What They Need appeared first on Nir and Far.

144

144

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

Development

The Product Coalition

SEPTEMBER 21, 2020

What Henry Ford, Steve Jobs and Elon Musk can teach us about the counter-fundamentals of product management Continue reading on Product Coalition ».

Product Management 167

Product Management Product Manager Management Management 167

Mind the Product

SEPTEMBER 23, 2020

In this case study, CPO Ashley Fidler lays bare a catalogue of common errors made by her and her team when launching a cybersecurity software product. Read on for her honest analysis of the experience and to discover what happens when you combine ideas that are too early for the market, poor customer understanding, a [.]. Read More. The post Common Product Development Mistakes and How To Avoid Them All: A Case Study appeared first on Mind the Product.

Weak Development Team 114

Weak Development Team Development Product Research Customer Experience 114

Userpilot

SEPTEMBER 24, 2020

[Editor’s note: If you’re looking for a more introductory resource on NPS and how to use it – check out our earlier Guide to NPS here.]. If you’re looking for the best NPS tools, you’ve come to the right place. In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

ProductBoard

SEPTEMBER 21, 2020

As the pace of the market accelerates and customer expectations evolve, it has never been more important for companies to build excellent products and get them to market faster. But what exactly is an excellent product? Excellent products are products that people use and love. They solve real problems by catering to users’ needs. We’ve learned that the product teams behind excellent products tend.

Marketing 98

Marketing 98

Advertisement

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

Data Visualization

The Product Coalition

SEPTEMBER 22, 2020

Key Takeaways & Career Advice from Women in Product From left to right: Modupe Akinnawonu, Sophia Somin Yoo, Soumya Shukla, Erin Essex, and Randi Eichenbaum. Product careers can have varying roadmaps. Some have engineering or science backgrounds like myself, while others may be experienced in marketing, journalism, and even history. It's unlikely for anyone to become an expert in all the knowledge required to be a successful product person.

User Testing 119

User Testing Research Software Product Research Customer Experience 119

Mind the Product

SEPTEMBER 24, 2020

In their new book, Build What Matters (£26.99), Rajesh Nerlikar and Ben Foster introduce you to their methodology for becoming a product-driven company. Through their tested strategies, stories of personal success, and case studies from their product advisory clients at Prodify, you’ll learn how Vision-Led Product Management helps you achieve company objectives by meeting both current and [.].

Vision 104

Vision Books Product Research Testing 104

dscout People Nerds

SEPTEMBER 24, 2020

What it means to “have it all” has changed. Etienne Fang, Principal Researcher at Amazon, wants to explore how people around the world redefine it.

98

98

The Product Guy

SEPTEMBER 20, 2020

If you want to get hired as a product manager, there are 4 areas to really focus on. Watch and learn more from product management expert, Don Ross.

Product Management 88

Product Management Product Manager Management Management 88

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI