Sat.Jun 12, 2021 - Fri.Jun 18, 2021

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Core Concept: What Roles are Represented in a Product Trio?

Product Talk

In this short video, I address the most common question I’ve received since releasing my book Continuous Discovery Habits: Why didn’t you include my role in the product trio ? You can watch the video or read a lightly edited transcript below. Who should you include in your product trio? Does a product trio exclude everyone else from discovery decisions?

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That would be a hard NO

The Product Bistro

A little history. When I originally bought my Honda S2000, I became very interested in keeping it in great condition, and to do that, I picked up a habit of detailing. It was fun, relaxing and rewarding practice, a Saturday ritual to wash, and clean my car, with waxing happening several times a year, and […].

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Trajectory matters more than state

Intercom, Inc.

When you analyze your company, it’s easy to look at everything in its current state. What’s our biggest problem today ? What’s our best asset today ? That perspective is not so useful, however, when planning for where you want to be tomorrow. It’s not about where you are, it’s about where you’re headed, and how fast you’re getting there. Long-term thinking is hard for a very simple reason: every company is in a race against the clock.

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Common product discovery pitfalls and how to avoid them

Mind the Product

Product discovery pitfalls, have you fallen foul of one? If your answer is yes, you’re forgiven, because the list is long and you’re only human! But, as product people, it’s our job to be aware of the hidden hurdles and do product discovery the right way. Here we share 6 common product discovery pitfalls and [.] Read more » The post Common product discovery pitfalls and how to avoid them appeared first on Mind the Product.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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7 Collaboration Tips for Remote Product Teams

Alchemer Mobile

Product teams deliver value through collaborating to solve problems. Even if a remote-first approach isn’t the primary goal, for most high-performance product teams, some combination of co-located and remote team members is the future. We’ve mostly gotten comfortable with working remotely, but many remote product teams’ strategies lack in at least one area of collaboration.

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How Intercom is preparing for a return to the office

Intercom, Inc.

As vaccination efforts soar and lockdowns ease, people are slowly leaving home and getting back to the office. But what can we do to make this transition as smooth as possible? It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. But now, almost a year and a half later, the time has come to start thinking about returning to the office.

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Using discovery methods to create products that people actually want by Jenny Shirey

Mind the Product

Have you ever made a product or feature that no one wanted? In this ProductTank San Francisco talk, Jenny Shirey, then Senior UX Manager at Splunk, explains how product people can avoid this problem by showing us how to use product discovery the right way. The key points of her talk include: We are not our users [.] Read more » The post Using discovery methods to create products that people actually want by Jenny Shirey appeared first on Mind the Product.

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Convenience is King: How Digital Pandemic Solutions Reshaped the QSR Industry for Good

Alchemer Mobile

Over the last year, we’ve published a lot of material about how the COVID-19 pandemic has completely changed the way in which customers interact with brands. The Quick Service Restaurant (QSR) industry saw a huge shift in customer behavior and demands. As we start to reopen the world, there’s endless chatter about going “back to normal.” But the problem is this: There is no going back to how things were before the pandemic.

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How Product Managers Can Lead Meetings Well

The Product Coalition

Here are some insights and lessons learned regarding how to organise meetings and your documentation well. Continue reading on Product Coalition ».

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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8 Companies with the Best SaaS Onboarding Experiences

Userpilot

UX or CS teams who are trying to improve their SaaS user onboarding experience often ask us: Which software companies have the best user onboarding experiences? Who can we turn to for some inspiration? The answer isn’t always so straightforward. When it comes to onboarding a new user, the experience must be obsessively aligned with providing that first moment of value. .

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Product Discovery — the secret sauce of great Agile

Mind the Product

In this #mtpcon Digital APAC session, Product Leadership Consultant Anthony Marter shares with us a three-step guide for getting product discovery right, which can lead to highly motivated teams that build great products. Watch the session in full or read on for the highlights. Creating the right environment Anthony begins by sharing one of the agile [.

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The 25 Micro-Habits of High-Impact Managers

First Round Review

Sharp folks from across the First Round community share the small habits that great managers do, including delivering feedback with care, opening up about failure, and sending praise up the chain.

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How Coffee Brewing Help Me to Become a Better Human?—?in Work and in Life

The Product Coalition

How Coffee Brewing Help Me to Become a Better Human?—?in Work and in Life Photo by Karl Fredrickson on Unsplash My madness descent into coffee started around seven years back when I purchased the original Aeropress. I usually do french press at home, but its just too much effort for me to clean. So, nothing wrong with giving the infamous Aeropress a try?

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Future of the Workplace Survey: Results and Analysis

Business of Software Conference

At our Spring 2021 Conference in April the future of the workplace was, unsurprisingly, a hot topic. We had two important keynotes on the theme ( subscribe to get notified when they’re published), various breakout sessions, and innumerable conversations. Background The Survey Questions Results: The Numbers Results: Anecdotes BoS Commentary Further Reading (and Watching).

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SUNDAY REWIND: Rapid prototyping and product management by Tom Chi

Mind the Product

Today we rewind back to 2015 at Mind the Product San Francisco. At this event, Tom Chi, founding partner at At One Ventures discusses the lessons he has learned during rapid prototyping. In his session, he shared key takeaways gained from integrating this into product management. Tom explains that creating a culture of learning is [.] Read more » The post SUNDAY REWIND: Rapid prototyping and product management by Tom Chi appeared first on Mind the Product.

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Localization in Japan: Understanding the ins-and-outs of Japanese Websites

freshtrax

So, you’ve decided to localize your website for the Japanese market. An excellent choice for high-profit potential – Japan is the third-highest economy in the world with remarkable brand names such as Nintendo, Canon, Toyota, and Uniqlo. As a foreign business entering Japan, how might we make a mark in website localization? Since localization is a highly specialized field, we’ll take an in-depth look at localization for websites and games.

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Why Mobile Apps Should Be the First Preference for Your Business?

The Product Coalition

In this modern era, it is important for different types of businesses to prefer mobile apps so that they can increase their productivity and expand in different regions and countries of the world. A mobile application helps businesses to communicate with their customers directly and conveniently. Also, there is a great importance of promotions, ads, and in-app purchases in this digital world as compared to e-mail marketing, social media ads, and roadside banners.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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What Is Motivation? You’ve Probably Been Thinking About It All Wrong

Nir Eyal

The post What Is Motivation? You’ve Probably Been Thinking About It All Wrong appeared first on Nir and Far.

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Using maps as part of discovery – Simon Wilson

Mind the Product

We all know that discovery is important — but how it’s done is just as critical. Randy had the chance to collaborate with service design consultant Simon Wilson on a project recently, where mapping formed the basis for much of the discovery work. We invited Simon onto the podcast to talk about this approach. Featured [.] Read more » The post Using maps as part of discovery – Simon Wilson appeared first on Mind the Product.

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The Case for Product-Led Onboarding

ProductCraft

As product-led growth rises, the SaaS industry finally seems ready to start abandoning its archetypes. The false dichotomy that a sales strategy can either be self-serve or human-assisted gradually fades out. Product experience, a new word for many, proves to be the middle ground when referring to organizations’ growth and long-term prosperity. Many product-led pioneers.

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Product Strategy 101: It’s About Depth, Not (Just) Vision

The Product Coalition

Product strategy is one of the most important tasks of the product leader, and definitely one of the hardest things to do. In the effort to bring the company’s vision into reality, the details matter, often more than the innovation and completeness of the vision itself. This should be your first step into product strategy. Photo by Scott Webb from Pexels The first thing that comes to mind when thinking about strategy is ‘long-term’, as opposed to immediate action items that will have an impact

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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What is Moderated Usability Testing? Definition and Guide.

TryMyUI

Image source (Fresco) Usability testing is one of the best ways to ensure your users are having a positive experience every time they use your product. Conducting these tests, however, can come with some serious questions. The first key question that needs to be answered is, should I conduct a moderated usability test or an unmoderated usability test?

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MTP Panel: Using discovery and research to influence key product decisions

Mind the Product

In this exclusive Prioritised member session, our panellists, Cindy Alvarez, Michelle Lotia, Steve Portigal, and Eli Montgomery discussed how important discovery and research is in product management while providing insights on how it can be used to influence key product decisions. The panel, moderated by Eli Montgomery, head of user experience at Cazoo welcomed: Cindy [.

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The Art of Managing Stakeholders: [Introducing the Group Mentoring Session for Product Managers by Movin Jain, Director of Product, PhonePe]

NextBigWhat

Product managers have to wear multiple hats. Apart from being master communicators, they need to learn the art of managing different stakeholders across the org. Right from engineering to marketing, sales, support, and of course, the leadership team. This is almost a political role, minus the power (and influence). And this isn’t easy. Most product managers struggle with this in their career.

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Quick Checks to Reduce Shopping Cart Abandonment

UX Studio: Product Management

Have you ever got on a website to buy something but somewhere along the way, you deserted the shopping cart because you got distracted? Maybe you were not sure about the security of the checkout process, or you did not want to be bothered with filling out some information on the website. There are many different reasons why customers drop out of the shopping or checkout process.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr