Sat.Nov 23, 2019 - Fri.Nov 29, 2019

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Intercom on Product: The intersection of company and product strategy

Intercom, Inc.

Five years ago I wrote about how product strategy means saying no – you must ruthlessly protect your product from feature creep. . Saying no, however, is just one part of a successful product strategy. As your business scales, you’ll need to carefully align your product strategy with your broader company strategy to ensure cohesive and sustainable growth.

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The UX of Data

Amplitude

Generating data is easy. Ensuring it is reliable and widely accessible is hard. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. They lose their bearings and end up relying on other methods to make decisions.

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Why People Buy and What it Means for Your Product

ProductPlan

Your customers don’t want to buy your product. I mean, sure, they’re willing to hand over the cash (or credit card or bitcoin) to purchase it. And yes, after they pay up, they want the actual product to be in their possession. But that’s not why people buy. Their motivation to buy isn’t about ownership; it’s about what the product means to them.

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Time Management – a Leader’s Responsibility

Mind the Product

Bad time-management in product teams (or any team for that matter) is a source of pain for many but, by taking some simple actions you can ensure they’re a thing of the past. Here’s how you can support your team’s time-management as a product leader. Time management is a challenge that appears again and again during my coaching sessions with product managers.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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How to standardize user research in your organization

Userzoom

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. However, when departments are uncoordinated, or outside resources get involved, it’s tricky getting everyone to stay within a set of boundaries or to follow a strict UX plan.

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How Slavery in Today’s World Impacts Product Development

The Product Coalition

Stories and Six Reasons Why The Cost to Build Products Competes with The Cost to End Slavery For those who don’t know, my family’s home country, Nevis was one of the wealthiest islands in the British West Indies during the transatlantic slave trade. Nevisian plantations during the 18th and 19th century made many of the people of the United Kingdom wealthy, and they were willing to pay a premium for what was called an addictive delicacy?

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Tactical vs. Strategic: Where Product Managers Really Spent Their Time in 2019

ProductCraft

When Jim, a mid-career product manager, joined his company last year, he had big goals. He saw himself acting as the voice of the market, interviewing users, and collaborating with the data science team to identify trends. He wanted to create a plan and a roadmap to move his product from No. 3 to No. Read more » The post Tactical vs. Strategic: Where Product Managers Really Spent Their Time in 2019 appeared first on ProductCraft by Pendo.

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Behind the Product: What to Do When Your Demo Cracks—Tesla Cybertruck

280 Group

As I watched the Tesla Cybertruck demo literally shatter right before our eyes the other night, I confess I had some sympathy for Elon Musk. I’ve been there—I suspect many other Product Managers have been there too. You’ve planned this for months. You’ve stretched your development team to get it done, you’ve practiced your script, you’ve run through the demo a dozen times—it’s all working!

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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

Getting your app up and running is only half the battle. What comes next is equally as important. How do you determine what is and isn’t working? How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Designing Meaningful Human Experiences by Kate O’Neill

Mind the Product

In this #mtpcon London keynote, Kate O’Neill, founder of KO Insights , considers the question: How can humanity prepare for an increasingly machine, tech and data-driven future? Key Points. W e need to prepare society for an increasingly tech and data-driven future. We must build products that create meaningful human experiences now and in the future.

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Value of a Mission Statement

The Product Guy

Don’t even try to establish your OKR’s without a clear mission statement. Watch and learn more from product management expert, Amin Bashi.

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Creating a Highly Skilled PM Team – You Asked, We Answered

280 Group

This month, we presented a webinar from our Product Management Leadership series – Building Great Products With Superior Product Management Skills. You can view the accompanying blog post here. We received so many great questions on the topic and have included answers to the top questions down below. Thank you all for engaging in our webinar! These questions were answered by Roger Snyder and Rina Vernovskaya.

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TEI 257: What it takes to create a successful food product – with Dave Hirschkop

Product Innovation Educators

Learn from the food industry to spice up your product management. I have often discovered new insights about developing and managing products when talking with someone in a different industry than I normally work in. So, when I had the opportunity to talk with the creator of Dave’s Gourmet, a specialty foods company, I jumped at it. They make a wide range of products including Gourmet Pasta Sauce, Hot Sauce, Condiments and Spices.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Don’t Call it Improv – David Farkas on The Product Experience

Mind the Product

If you’ve got a background in waterfall processes, it can seem as if agile techniques are just about making it up as you go along. (MTP’s own James Mayes once commented that waterfall, on the other hand, “is making it up before you even begin” ) What happens if we embrace this, and bring improv techniques into the product development process?

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Using Customer Empathy To Build Better Products

The Product Guy

Guest Post by: Siddarth Ramaswamy (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Alberto Simon ]. One of the critical reasons why products fail is not being ready for the market and not identifying the target segment of audience and what they want from the product. This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their

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15 product manager interview questions to make hiring a breeze

ProductBoard

If you want to hire a good product manager — which of course you do — you’ll need to ask them the right product manager interview questions. Whether you’re a hot startup or a well-established tech giant, you’ll likely have several candidates you’re interviewing, each with different backgrounds and experience. Not only that, but the exact type of product manager you want can vary from company to.

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What Is Project Management?

The Product Coalition

Have you ever wondered what is project management? Is it really only about keeping everything in the line so we can finish the work in… Continue reading on ProductCoalition.com ».

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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The Unintentional Career of John Cutler

Mind the Product

Multiple hat wearer. Prod dev nut. This is John Cutler’s online bio. He’s someone you’ll certainly have come across if you’re at all interested in any of the discussion around the thinking and theory behind product management. He writes, he tweets, he regularly speaks at conferences, and with 31,000 Twitter followers (not to mention 26,000 followers to his Medium blog ), he’s a prolific and consistent voice in the study and development of the product management craft.

CTO Coach 137
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The art of ‘add to cart’: optimizing for the biggest shopping weekend of the year

Mixpanel

Checkouts ring / are you listening? Your favorite chain / has free shipping… It’s no secret that this weekend’s Black Friday and Cyber Monday holiday doubleheader presents a wonderland of opportunity for online retailers. Industry experts predict that online sales alone will surpass $12 billion —a staggering 25 percent year-over-year increase for the same weekend in 2018.

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What does a Chief Product Officer do? A deep dive into an up-and-coming role

ProductBoard

Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.” — Salesforce The age of digital transformation has undeniably propelled product management into the limelight.

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Breaking The Walls Between Business and Agile Teams

The Product Coalition

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. The team is forever busy with engineering and design projects (some visible and some well hidden), while business-critical projects are dragging on at a snail’s pace. When a long-awaited product or feature finally launches, it often comes well short of the needs.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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From Product Manager to Product Executive by Jonathan Nightingale

Mind the Product

Unfortunately, a crystal clear career path from product manager to product executive just doesn’t exist. So, if you are working towards becoming a product leader, you’ll quickly realize that your progression roadmap isn’t as well-defined as that of your engineering or sales counterpart. In this ProductTank Toronto talk, Jonathan Nightingale, Co-Founder of Raw Signal Group, gives us three reasons why PMs face what he calls a “ career chasm ”.

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What are confidence intervals and why do we need them in usability studies?

Userzoom

In our continuing effort to demystify the statistics in your user research studies , we’re looking at confidence intervals: why do we need them, what are they, and why they are useful? Why do we need confidence intervals? When we run usability studies we are typically targeting a particular demographic , whether that is the general population, students in the UK, or women over 30 with at least one child as just a few examples.

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User Engagement Metrics that Drive Application and Feature Retention

Revulytics

Product teams work tirelessly to build products that customers will love. But how do they know when it is time to celebrate their success? Or how do they know when they may need to go back to the drawing board and try again? Software usage analytics offers many key metrics and insights for product teams, but one of the most important is the ability to measure the level of user engagement with your application.

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21 Sprint Retrospective Anti-Patterns

The Product Coalition

TL; DR: Sprint Retrospective Anti-Patterns What event could better embody Scrum’s principle of empiricism than the Sprint Retrospective? I assume all peers agree that even the simplest retrospective?—?if only held regularly?—?is far more useful than having a fancy one once in a while, not to mention having none at all. Moreover, there is always room for improvement.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr