Sat.Nov 23, 2019 - Fri.Nov 29, 2019

Intercom on Product: The intersection of company and product strategy

Inside Intercom

Five years ago I wrote about how product strategy means saying no – you must ruthlessly protect your product from feature creep. . Saying no, however, is just one part of a successful product strategy.

The UX of Data


Generating data is easy. Ensuring it is reliable and widely accessible is hard. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success.

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Why People Buy and What it Means for Your Product


Your customers don’t want to buy your product. I mean, sure, they’re willing to hand over the cash (or credit card or bitcoin) to purchase it. And yes, after they pay up, they want the actual product to be in their possession. But that’s not why people buy.

Time Management – a Leader’s Responsibility

Mind the Product

Bad time-management in product teams (or any team for that matter) is a source of pain for many but, by taking some simple actions you can ensure they’re a thing of the past. Here’s how you can support your team’s time-management as a product leader.

Facebook Causes Continue to Show Little Promise as Fundraising Tools

How to standardize user research in your organization


If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project.

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More Trending

How Slavery in Today’s World Impacts Product Development

The Product Coalition

Stories and Six Reasons Why The Cost to Build Products Competes with The Cost to End Slavery For those who don’t know, my family’s home country, Nevis was one of the wealthiest islands in the British West Indies during the transatlantic slave trade.

Tactical vs. Strategic: Where Product Managers Really Spent Their Time in 2019


When Jim, a mid-career product manager, joined his company last year, he had big goals. He saw himself acting as the voice of the market, interviewing users, and collaborating with the data science team to identify trends. He wanted to create a plan and a roadmap to move his product from No. 3 to No.

Behind the Product: What to Do When Your Demo Cracks—Tesla Cybertruck

280 Group

As I watched the Tesla Cybertruck demo literally shatter right before our eyes the other night, I confess I had some sympathy for Elon Musk. I’ve been there—I suspect many other Product Managers have been there too. You’ve planned this for months.

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Designing Meaningful Human Experiences by Kate O’Neill

Mind the Product

In this #mtpcon London keynote, Kate O’Neill, founder of KO Insights , considers the question: How can humanity prepare for an increasingly machine, tech and data-driven future? Key Points. W e need to prepare society for an increasingly tech and data-driven future.

4 Approaches to Data Analytics for Your Application

Selecting the right solution for your embedded analytics is crucial to the success of your application. But with so many solutions and vendors, how do you make this critical selection? Learn about the different approaches to analytics and the pros and cons for each.

Product Management Executive Roundtable Highlights


I began organizing this Product Management Executive Roundtable couple of years ago at the request of a few clients. They brought to my attention the fact that there aren’t any networking forums specifically for product management VPs, SVPs and CPOs.

TEI 257: What it takes to create a successful food product – with Dave Hirschkop

Product Innovation Educators

Learn from the food industry to spice up your product management. I have often discovered new insights about developing and managing products when talking with someone in a different industry than I normally work in.

Creating a Highly Skilled PM Team – You Asked, We Answered

280 Group

This month, we presented a webinar from our Product Management Leadership series – Building Great Products With Superior Product Management Skills. You can view the accompanying blog post here. We received so many great questions on the topic and have included answers to the top questions down below.

From Product Manager to Product Executive by Jonathan Nightingale

Mind the Product

Unfortunately, a crystal clear career path from product manager to product executive just doesn’t exist. So, if you are working towards becoming a product leader, you’ll quickly realize that your progression roadmap isn’t as well-defined as that of your engineering or sales counterpart.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

India needs Product Success Managers

Spice Catalyst

It is not well known, but the job of the product manager is the most important job in the company. But seldom understood. Too many think that a new product is somehow is handed down from inspiration, technology or an idea from brainstorming or innovation.

How Does Storytelling Help You To Create Better Digital Products?


Storytelling has recently become a buzzword. If you are working in the field of digital product management, you probably heard about it in some way. It is widely used in every phase of a product life cycle: all the way from design to marketing.

The art of ‘add to cart’: optimizing for the biggest shopping weekend of the year


Checkouts ring / are you listening? Your favorite chain / has free shipping… It’s no secret that this weekend’s Black Friday and Cyber Monday holiday doubleheader presents a wonderland of opportunity for online retailers.

Don’t Call it Improv – David Farkas on The Product Experience

Mind the Product

If you’ve got a background in waterfall processes, it can seem as if agile techniques are just about making it up as you go along.

6 Ways to Secure (More Of) a Budget for Your Customer Education Program

Whether you’re looking to kickstart or expand your customer education program, you need access to a budget. Learn how you can demonstrate the positive ROI of customer training and make the case for securing a larger budget in our latest eBook!

What are confidence intervals and why do we need them in usability studies?


In our continuing effort to demystify the statistics in your user research studies , we’re looking at confidence intervals: why do we need them, what are they, and why they are useful? Why do we need confidence intervals?

User Engagement Metrics that Drive Application and Feature Retention


Product teams work tirelessly to build products that customers will love. But how do they know when it is time to celebrate their success? Or how do they know when they may need to go back to the drawing board and try again?

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What Is Project Management?

The Product Coalition

Have you ever wondered what is project management? Is it really only about keeping everything in the line so we can finish the work in… Continue reading on ». project-management management leadership life-lessons self-improvement

The Unintentional Career of John Cutler

Mind the Product

Multiple hat wearer. Prod dev nut. This is John Cutler’s online bio. He’s someone you’ll certainly have come across if you’re at all interested in any of the discussion around the thinking and theory behind product management.

The Product Manager's Guide to Retention

This book walks through multiple aspects of retention, including why it’s so important, how to best measure it, and how to set goals for the different stages of retention. It also provides strategies for improving retention across the customer journey.

Project Portfolio Problems Masquerade as Project Problems

Johanna Rothman

A potential client called me. “What's a good tool to see the state of my projects? I need a tool.” ” I asked, “What problems do you see?” ” “Everything is late. No one's synchronized. I can't tell where the projects are.” ” “How many projects do you have in progress?” ” “At least 100.” ” (I was pretty sure I now understood the problem.) “How many people do you have working on the projects?”

Our Favorite Thank You Notes from Customers and Testers


‘Tis the season for gratitude. With Thanksgiving coming, we’re feeling especially grateful to work with you guys — the best customers, collaborators, contributors, and testers in the world!

11 guidelines for nightmarish UX design


Last month, in what has become a TryMyUI Halloween tradition, we revisited our UX House of Horrors, piling on fresh design atrocities to make users shiver in fear. Here are some of the highlights. The post 11 guidelines for nightmarish UX design appeared first on TryMyUI Blog.

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Organizational Structure Considerations

Spice Catalyst

An excerpt from the forthcoming book “Organizing and Managing Insanely Great Products” by David Fradin with RN Prasad. The key to overall company and product success is focusing the entire business on the customer and the customer’s experience. If done well, the profits will follow.

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Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

List of cognitive biases: A Handy collection for product leaders


[link] As a founder / product leader / marketer – the biggest thing you can do to yourself and your business is to understand that you are biased. Biased based on your life history, based on where you are, the context, your version of future etc.

How to Upgrade Your QA Team to QA Automation Engineers With Java: The Real Case

The Product Coalition

Whatever industry you are working in, any requires you to keep your skills up to date. The most illustrative example of this point relates to software testing. QA specialists face more and more challenges during the work: the volume of tests rises while technologies dynamically change.

What does a Chief Product Officer do? A deep dive into an up-and-coming role


Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements.