UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Reporting Tools 86

ProductPlan

MARCH 14, 2023

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. Who’s the customer for healthcare product managers? Likewise, all four personas often need education about product capabilities, features, risks, and advantages.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Sachin Rekhi

AUGUST 4, 2021

For years now loyal readers have been asking me to package up my learnings on product management into a cohesive course on the subject. So in 2020, I took a survey of all the available product management courses out there. There were plenty of courses introducing product management to those new to the role.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. We build strong technical foundations. Here’s how we do it.

Software Review 118

Software Review Technical Review Systems Review Management 118

Gainsight

SEPTEMBER 22, 2023

Digital customer education has traditionally been tied to the post-sale stages of the customer journey—think onboarding and ongoing product adoption. Here’s how to win more business with digital customer education —and how it can help you stand out from the crowd in the increasingly complex business world. What do they have in common?

Education 52

Education User Friction Customer Experience Customer Feedback 52

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g.

Reporting Tools 106

Reporting Tools Systems Review Enterprise Technical Review 106

ProductPlan

DECEMBER 11, 2019

There are so many changes happening in product management as I write this, and the evolution only seems to be accelerating. With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. I’m excited to watch it all unfold.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

ProductPlan

OCTOBER 5, 2022

What is information technology? Information technology (IT) is the hardware and software used to create, store, transmit, manipulate, and display information and data. That said, the term is generally applied only to technologies used in a business environment. Origins and evolution of information technology.

Technical Review 52

Technical Review Information Technology Data Visualization 52

The Product Coalition

OCTOBER 13, 2022

Education is the key to humans flourishing and one of the best ways to improve living standards and promote equity?—?if New models of education, based on the decentralized power and flexibility of web3, are now possible. Web3 is reshaping almost all industries, and this is a shift to decentralized technologies primarily owned by users.

Feedback Software 113

Feedback Software Education Systems Review Technical Review 113

Gainsight

OCTOBER 10, 2023

These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. Learn More Learn more about Gainsight’s Customer Education product today.

Education 52

Education User Testing Reporting Tools Data Visualization 52

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I realized that I wanted to expand my focus into product management.”. UPMC Enterprises Provides Deep Insight Into Product Management. I was ready.”.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Alchemer Mobile

JULY 30, 2020

As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. When you have the right feedback system in place and a clear customer journey map , you can quickly prompt mobile app customers at the right time and place.

Feedback Software 182

Feedback Software User Testing Customer Feedback Analytic Tools 182

The Product Coalition

MARCH 11, 2024

Duolingo , the gamified language learning app, has revolutionized accessibility in education. Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity.

Research Software 104

Research Software Reporting Tools Artificial Inteligence Customer Experience 104

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Our favorite product management blogs.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. This might be why when we talk about gathering more mobile customer feedback, a lot of product managers and mobile marketers visually recoil at first. Why is this? Love Dialog. Rating prompts.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. New in – Best New Product Management Books in 2021. Product Management Books #1 – Continuous Discovery Habits [NEW! ].

Books 98

Books Research Software Feedback Software Analytic Tools 98

Gainsight

JULY 11, 2023

By now, you’ve heard the big news (but just in case you didn’t): Gainsight acquired the leading Customer Education Platform Northpass. What comes to mind when you think about education? Whatever the case, one thing is for sure — education has a special meaning when it comes to Customer Success.

Education 40

Education Customer Experience Software Review Certifications 40

The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Global Services has even named Ho Chi Ming City one of the best cities in the world for software outsourcing due to the attractiveness of the production cost.

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Product Innovation Educators

JUNE 5, 2023

Understanding the roles of product managers, project managers, and product owners Today we are talking about a frequently asked question, which is how are product and project management related. He has held several roles with the Project Management Institute, including Chair and Director of the Board.

Reporting Tools 95

Reporting Tools Feedback Software Data Visualization Systems Review 95

The Product Coalition

JUNE 14, 2022

We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. We discussed how localization works at Alconost and how the company manages quality control with localization department team leads. Currently we have 24 managers working with over 500 translators.

Feedback Software 119

Feedback Software User Testing Systems Review Technical Review 119

The Product Coalition

JULY 20, 2022

Prioritizing based on impact: Cities Skylines (pc/console) You are the Mayor of a town and your job is to grow the amount of citizens and manage the finances. The factories are leaving due to lack of educated workforce. What if instead you invest on more farm jobs, since they need less educated workers?

Feedback Software 126

Feedback Software Product Research Product Management Product Manager 126

Userpilot

SEPTEMBER 2, 2022

Instructional design software should be used to educate people on a general topic – like corporate training, product training, or academics. Authoring tools are designed to educate people on a general topic with eLearning courses. Userpilot review on G2. “We Articulate 360 reviews on G2. Articulate 360 review on G2.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Gainsight

FEBRUARY 10, 2022

Customer Success Management. In the past, Customer Success Managers (CSMs) were tasked with preventing customer churn and increasing retention. They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Today, CSMs are responsible for so much more.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Gainsight

JANUARY 31, 2022

This situation is especially true when the company is in hyper-growth and introducing specialized customer success technology. For Gainsight, one of the best examples we have seen of a company successfully incorporating CS as an ethos and a technology in a time of hyper-growth is Totaljobs. A Unique MarketSpace.

Analytic Tools 95

Analytic Tools Feedback Software Customer Communications Technical Review 95

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. As we know, we’re in the middle of a tech industry slowdown. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Breaking-edge technology usually feels like something that requires advanced technical knowledge.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

The Product Coalition

MARCH 8, 2023

Healthcare CIOs, responsible for maintaining data quality, face difficulty communicating the business value of IT to executives due to the use of ineffective metrics. Data integration: Integrating data from disparate systems, such as electronic health records (EHRs) and laboratory systems, can be difficult and time-consuming.

Healthcare 78

Healthcare Data Visualization Research Software Technical Review 78

UX Planet

FEBRUARY 1, 2024

Understanding UX User Personas UX User personas are the linchpins in the realm of user experience (UX) design and product management, particularly in user-centered design. Integration and Compatibility: Enterprise solutions often need to integrate with existing systems.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Intercom, Inc.

FEBRUARY 22, 2022

Continuous risk management. Our InfoSec team members implement guardrails rather than gates by leveraging our skills to make balanced security risk management decisions. . Evolving our security program through a continuous process of risk management. Shipping quickly and securely.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Userpilot

FEBRUARY 20, 2024

Choose an email marketing platform for automation : Select a tool that supports segmentation, automation, A/B testing , and integration with your tech stack. Integrate data with the email marketing tool : Ensure your platform integrates well with other systems for up-to-date user data. Demographic segmentation with Userpilot.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization User Testing 104

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management? What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

The Product Coalition

JUNE 21, 2021

we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. The distinction between the two terms tends to get blurred, and it’s because the definition of each term is fluid and changes as different technologies become more or less relavant over time.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

PMLesson's Ace the PM Interview

AUGUST 8, 2022

This includes product management , software engineering , product marketing , and other key Google hires. The recruiter will ask questions about your work background, ask behavioral interview questions, and get into some technical questions. Technical applicants are usually asked to solve coding problems over the phone.

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

Userpilot

MARCH 3, 2022

Looking for a product manager CV template? What does a solid product manager’s CV look like? This article will help you develop and finetune your product manager resume, present your skills in the most favorable light, win the attention of the hiring managers, get interviews, and ultimately land your dream job.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

The Product Coalition

OCTOBER 19, 2020

Companies can slash operations costs because they no longer have to account for infrastructure, office space, seat costs and technology for the new team. Highlights Highly-trained developers ready to work on any project Pre-defined commitments for easy process management Focus on clean code and industry-standard best practices 7) Arc?

Research Software 89

Research Software Technical Review Development User Testing 89