Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. Cyber security and compliance, it turns out, is in demand. How does that feel?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Crafty CTO

MARCH 17, 2023

Let me take a rough hack at a definition that I feel lines up with the reality of the tools that are our subject matter: A system capable of doing tasks that humans can’t do, reasonably or at all, which therefore can therefore augment human capabilities. We can ask GPT-4 itself: What is the cutoff date of your training data?

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

The Product Coalition

JANUARY 5, 2023

Source: 1 Claim process & documents review The insurance claim process is a complex process. This is a request made to the insurance company for an incident covered by their insurance policy such as a fire, motor accident, or other covered event. The process typically begins with the filing of a claim form.

Document 78

Document Systems Review Customer Experience Technical Review 78

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Robust analytics, campaign management, and personalization engines enable orchestration. The key is unifying systems to respond to customers contextually wherever they engage. The goal is repeat purchases.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Userpilot

JUNE 9, 2022

Userlane’s digital adoption solution can also be integrated with your organization’s collaboration tools or knowledge bases, making onboarding, training, support, and sharing internal knowledge more effective. Userlane Reviews. out of 5 star reviews. Here’s a typical review of Userlane: “What do you like best?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Mixpanel

JULY 28, 2022

Some companies have landed on the “build” side of the debate when it comes to product analytics as they’ve wanted tools that connect with existing systems and have precise customization. Making good use of engineering resources. Building product analytics in-house can take away valuable engineering resources and time.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Customer Experience 59

Agile Velocity

OCTOBER 7, 2022

We continue the conversation with Enterprise Transformation Coach David Gipp and dive into the PI Planning agenda, how it’s similar to other Agile events, facilitating for the best outcomes, and if SAFe is flexible enough to accommodate a request that comes in the night before the event. . PI Planning is two days for a reason. .

Technical Review 52

Technical Review Systems Review Events Airlines 52

The Product Coalition

MARCH 27, 2020

For example, we run a weekly executive product review with a small group, sparing people’s time from unnecessary meetings, and then “pin” the notes in a public channel. Our Customer Experience team sends every tweet to @SlackHQ into a channel to review and discuss (we have #love-tweets and #beef-tweets).

Feedback Software 124

Feedback Software Research Software Reporting Tools Technical Review 124

Antwak Blog

FEBRUARY 15, 2021

Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game. We have discovered 10 podcasts full of engaging conversations, interviews, and resources on recent trends and events.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Antwak Blog

FEBRUARY 15, 2021

Cybersecurity podcasts have been a useful tool for years to absorb security content, keep updated with the recent risks, hear about current events, and everything else you need to know in order to stay at the top of your game. We have discovered 10 podcasts full of engaging conversations, interviews, and resources on recent trends and events.

Technical Review 52

Technical Review Research Software Systems Review Software Review 52

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Robust analytics, campaign management, and personalization engines enable orchestration. The key is unifying systems to respond to customers contextually wherever they engage. The goal is repeat purchases.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Intercom, Inc.

DECEMBER 21, 2021

In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. There are plenty of resources and advice on unlocking the secrets of the engineering management career path.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Amplitude

NOVEMBER 4, 2020

Our development of the “suggested events” feature is an excellent example of how we use our own product to drive impact here at Amplitude. Part of this process involves selecting events (actions that can be performed in the product) to run a query. But our own product showed us that the list of events to choose from confused our users.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Imaginary Cloud - Design

JULY 2, 2020

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above.

Books 138

Books Technical Review Research Software Data Visualization 138

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. mechanical engineering, marketing, economics.) Challenges of transitioning from software engineer to product manager. Recruiting users for discovery interviews. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

JUNE 17, 2021

It’s been a while since, almost overnight, we had to pack our things and start working from home due to the COVID-19 pandemic. I’m also based in Dublin, and I manage our employee events program globally, as well as our food program and our community. This is going to require a lot of training for people to buy into it.

Research Software 207

Research Software Feedback Software Data Visualization Customer Experience 207

Intercom, Inc.

OCTOBER 5, 2022

Over the years, she worked in jobs such as Engineering Director at Etsy and VP of Engineering at Kickstarter, growing emerging tech leaders, demystifying public speaking , and championing engineering management. So, back in 2016, I was working as a director of engineering at Etsy. It was kind of the luck of the draw.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

PMLesson's Ace the PM Interview

AUGUST 8, 2022

" Interview Guides Google Product Manager Interview Guide Google Software Engineer Interview Guide Google Engineering Manager Interview Guide Table of Contents How to Answer "Why Google?" These events can be a great way to learn about new technologies, advances in your field, or simply to make new friends.

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

Intercom, Inc.

DECEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: By pushing the scale and training these models with more and more data, these bots started exhibiting qualitative changes like learning abstract concepts without supervised learning. General purpose transformer or something like that [ Generative Pre-Trained Transformer ].

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

BrainMates

MAY 28, 2019

Understanding that product management is not a one person job, SnapComms CEO Chris Leonard and 11 employees, who hailed from customer service, engineering, marketing and sales, attended the Brainmates’ Essentials of Product Management course to start the company product management journey together. Step 1: What’s next after training?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. The company’s mission is to catalyze the shift to a sustainable transportation system. Organize post-sprint updates / data reviews with the customer to keep key stakeholders engaged regarding progress and next steps.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Gainsight

MARCH 29, 2019

And neither developed their systems out of whole cloth either! especially, we tend not to give due credit to the incredible mathematical advances made by Islamic scholars during the medieval period, or even earlier in China—all of which (and many more!) As Newton wrote, they “stood on the shoulders of Giants.”

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Usersnap

JUNE 17, 2019

Harvard Business Review reported that 84% of customers say their last interaction with customer service had not exceeded their expectations. Metadata such as screen resolution, browser version, and operating system are also attached to each ticket. The engineers appreciate this fast and easy way of getting user feedback.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Product Innovation Educators

APRIL 16, 2018

In addition to innovation, he has a strong background in engineering and was the co-inventor of the BOSE Noise Cancelling Headphones. Management reviews took place by a cross-functional team of executives who didn’t have to leave the room to make a decision. This includes planned and unplanned events. Innovation Quote.

Data Visualization 53

Data Visualization Development Systems Review Technical Review 53

StubHub

FEBRUARY 21, 2019

By Corey Reed, Head of Data Science & Satya Gandham, Machine Learning Engineering Manager When you serve millions of customers every year?—?averaging like TensorFlow and ML Engine?—?to The Pricing Guidance Engine Example Here’s a scenario we’ve been testing: a seller wants to make a new listing for a ticket.

Data Visualization 45

Data Visualization Artificial Inteligence Engineering Technical Review 45

Userpilot

JUNE 22, 2021

The best onboarding software for SaaS companies will not require your product team to engage an engineering team to be effective. This happens through a custom event your devs have passed in the installation process. If you have any frontend events happening just on your UI – you can also use Feature Tags. Ease of use.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

JUNE 23, 2021

As a result, you’ll find no shortage of articles telling you how to write a review – or as they’re commonly known, a post mortem – of your incident. In the past, we asked a set of five questions during incident reviews at Intercom: Do we know what happened? What could our systems do better? Focus on the details.

Systems Review 129

Systems Review Software Review Reporting Tools Construction 129

Userpilot

JANUARY 21, 2021

Userpilot allows you to build a massive range of product walkthroughs that can be fully interactive, using a unique system of “driven actions”. Our last review complained that Appcues tours – which they call “Flows” – were passive and linear. Smart Walkthurs” can be linked together under the management of a rules engine.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Imaginary Cloud - Design

JULY 2, 2020

The issue with the second scenario is that general high-level practices can be found (with a more relevant context) in any good design framework or design system (for instance, Google and Apple design guidelines). I believe the focus on high-level practices is due to two reasons: The obsolescence issue already mentioned above.

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools 100

Reporting Tools Travel Systems Review Data Visualization 100

Agile Velocity

FEBRUARY 15, 2023

The agile release train (ART) is a long-lived team of agile teams that, along with other stakeholders, incrementally develops and delivers value. This agile release train cheat sheet breaks down the purpose, principles, events, and members of the ART.

Agile 52

Agile Systems Review User Testing Workshop 52

Intercom, Inc.

AUGUST 6, 2019

Product engineers are experts at identifying, understanding and solving problems. Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. Here are the five areas that we encourage product engineers to contribute to as they seek to maximize their impact.

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Mind the Product

AUGUST 2, 2017

Design agencies and engineering teams are filled with talented and experienced people. Both agencies and engineering team are often evaluated based on the quality and quantity of their individual output. Both agencies and engineering team are often evaluated based on the quality and quantity of their individual output.

Engineering 90

Engineering Customer Experience Software Review Data Visualization 90

The Product Coalition

MARCH 2, 2020

The Scrum Stakeholder and Organizational Excellence in Legacy Organizations Regularly, InfoQ applies the ‘ Crossing the Chasm ’ metaphor to engineering practices, thus covering a part of the agile movement to create learning organizations. This Sprint Review anti-pattern is typical for organizations that use an “agile”-waterfall hybrid.

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78