Intercom, Inc.

OCTOBER 13, 2022

We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. No engineering skill is required. The last year hasn’t been easy.

Feedback Software 118

Feedback Software Events Customer Communications Data Visualization 118

The Product Coalition

MARCH 29, 2021

Product management has become a distinct function alongside engineering and marketing (rather than falling into one or the other), often reporting directly to the CEO ( for a detailed history read The History and Evolution of Product Management by Martin Eriksson ). More recently, the Agile Manifesto helped it evolve further.

Reporting Tools 167

Reporting Tools User Testing Product Manager Product Management 167

Userpilot

JUNE 19, 2024

Interested in product launch manager roles? In this guide, we’ll explore the ins and outs of product launch manager roles through detailed job descriptions and handy templates. TL;DR A product launch manager is a professional overseeing the efforts to introduce new products to the market.

Product launches 52

Product launches Analytic Tools Feedback Software Research Software 52

Mind the Product

AUGUST 3, 2017

Handily, Taylor shares three tools that are extremely effective at help product managers hit the ground running – particularly when they join a startup: Vision Roadmap. How do we do These Things?

User Testing 194

User Testing Data Visualization Product Manager Product Management 194

The Product Coalition

JUNE 24, 2020

a PMM or Strategic PM is more likely to deal with users, and a Technical PM is more likely to deal with a solution architect or DevOps engineer), but it is extremely important for all. Any type of product manager needs to be able to put themselves in the shoes of the user as well as all of their stakeholders.

Research Software 148

Research Software Analytic Tools Product Research Product Manager 148

Userpilot

SEPTEMBER 14, 2022

Knowing how to launch a product successfully is no easy feat – it takes careful planning, execution, and coordination. But when done right, a product launch can significantly succeed your business. So, how do you go about launching a product successfully? Do you want to build awareness or signups?

Product Research 98

Product Research Feedback Software Research Software Product Marketing 98

Mind the Product

DECEMBER 10, 2018

The reason why product managers perceive process to be important is because it helps them to scale high-quality product decisions. Typically, there are more than five engineers for each product manager, so product managers need process in order to make sure things don’t fall through the cracks.

User Testing 164

User Testing Startups Engineering Customer Feedback 164

Userpilot

MAY 27, 2025

You play a vital role at the intersection of GTM, Product, Design, Data Science, Marketing, and Engineering – reimagining self-service in the age of AI. Strong with stakeholder management: can work autonomously with product and GTM leaders. This role is based in San Francisco, CA.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

The Product Coalition

NOVEMBER 6, 2019

Product Roadmaps are some of the most important product tools. Learn how to create your product roadmap in 2019, including 5 templates you can get inspiration from. Roadmapping is one of the unsung heroes in the product arena. Perfect your roadmapping skills by learning from the examples below!

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Roadmap Data Visualization Technical Review User Testing 76

Userpilot

SEPTEMBER 14, 2023

Technical product managers build products with strong technical or engineering elements. A strategic product manager is responsible for developing long-term product vision and strategy. The role of the growth product manager focuses on identifying and maximizing product growth opportunities.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Intercom, Inc.

SEPTEMBER 2, 2021

Some product marketing managers focus on the pre-launch strategy, others on the go-to-market strategy and marketing campaigns for nearly finished products, At Intercom, however, our approach is what we call full-stack product marketing. When I joined six years ago, we were very much a product-led company.

Product Marketing 212

Product Marketing Marketing Research Software Customer Experience 212

ProductPlan

SEPTEMBER 2, 2022

The ugly truth is product launches are a messy business. There are launch activities to track, expectations to manage, and stakeholders to hold accountable. Product teams carry this burden alone without the help of proper tooling for far too long. At times, they can be overwhelming, impossible nightmares.

Reporting Tools 98

Reporting Tools Customer Communications Research Software Marketing 98

The Product Coalition

JULY 3, 2018

A solid Product Roadmap will help you efficiently and systematically achieve the necessary steps to a successful Product Launch. If you had to use 1 word to sum up what PMs do, most PMs I know would likely pick “Product Roadmap”. Okay that’s technically 2, but you get the drift.)

Roadmap 60

Roadmap Feedback Software Data Visualization B2C 60

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. As a result, the best product managers thrive on their ability to move quickly, minimizing time to market for feature releases.

Research Software 115

Research Software Feedback Software Technical Review Software Review 115

Product Talk

NOVEMBER 16, 2022

If Ellen’s name sounds familiar, you may recognize it because she’s both an active member of the CDH Slack community and was featured in a Product in Practice post about involving engineers in assumption testing. We’re thrilled to be expanding the pool of Product Talk instructors and we hope you’ll join us in giving her a warm welcome!

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Engineering teams write the code and build the product from the bottom up.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

ProductPlan

NOVEMBER 15, 2022

Here’s an example from a recent job listing for a software product manager: As a Software Product Manager you will act as a conduit between users and our engineering team. You’ll work with users to understand their needs and desires, and you’ll have the technical skills to work with engineers to deliver those requirements.

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Userpilot

MAY 30, 2024

Project management software, visual collaboration tools, roadmap software, shared Slack channels, and customer feedback and analytics tools can facilitate collaboration between PMs and PMMs. If you’re looking for an all-in-one platform for both product managers and product marketing managers, Userpilot is the solution you need.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Mind the Product

OCTOBER 8, 2018

His product journey started with the discovery that his wife (and, by extension, many women in rural India) couldn’t afford commercially available sanitary products, and was having to resort to dangerously unhygienic homemade solutions. They should allow themselves to question obvious and traditional things.

Product Research 183

Product Research User Testing Marketing Customer Feedback 183

The Product Coalition

DECEMBER 20, 2018

Roadmapping is one of the unsung heroes in the product arena. While the initial brainstorming and launch are celebrated as proof of the genius’ of individual PMs, charting your course should also be considered one of the genuinely epic moments. That said, a Product Roadmap is a good tool to actually anticipate mistakes.

Roadmap 64

Roadmap Data Visualization User Testing Technical Review 64

Sachin Rekhi

JUNE 7, 2016

Product organizations tend to be a small proportion of technology firm’s overall R&D teams, with ratios of up to 1 product manager to 10 engineers as common.

Reporting Tools 144

Reporting Tools Research Software Technology Product Manager 144

The Product HQ

JUNE 1, 2024

After all, product managers have different duties and tasks depending on their organization and industry. That said, product managers have the same responsibilities. They work with typical product management software and also manage the product roadmap as well as the product team.

Reporting Tools 98

Reporting Tools Research Software Feedback Software Analytic Tools 98

Usersnap

JUNE 10, 2021

We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. And this is also how we’ve built strong customer relationships.” – Colin Ulin, senior software engineer. We are keen on doing it right the first time.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

ProductPlan

APRIL 20, 2022

A product roadmap represents your strategic plan to solve a problem for your market. The reason to share your product roadmap plan with stakeholders is to create transparency and alignment across your company. But your roadmap does not represent an obligation or commitment to accomplish everything on it.

Roadmap 59

Roadmap Customer Experience Strategy Product Manager 59

Product Management Unpacked

JUNE 21, 2021

From Digital Business Integration Consultant to Product Management Student at CMU. Working up to a product launch was exciting to me, but I always wanted to be on the other side,” she explains, “I knew that I eventually wanted to transition into industry and a product management role.

User Testing 134

User Testing Research Software Feedback Software Data Visualization 134

ProductPlan

FEBRUARY 8, 2022

For example, product managers must translate customer insights and prioritize them in the product roadmap. When product operations managers handle this important paperwork, product managers have the information they need to prioritize and build a roadmap. Coordinating with product marketing and sales.

Data Visualization 104

Data Visualization Reporting Tools Feedback Software Analytic Tools 104

Userpilot

JANUARY 14, 2024

Typically, product managers are responsible for market and user research, product discovery , feature prioritization , and roadmapping. They also manage the product launch and track product performance throughout its lifecycle. Product managers are relatively well-paid. Core product manager skills.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Sachin Rekhi

APRIL 5, 2020

Doing this regularly and seeings hundreds of such tests and trends is what ultimately builds your product intuition. In terms of attendees for your metrics review meeting, you'll ideally invite key R&D leaders from product, design, and engineering, as well as key GTM leaders from sales and marketing.

Systems Review 196

Systems Review Software Review Data Visualization User Testing 196

Userpilot

APRIL 6, 2023

In this article, we look at different ways for product managers to avoid falling into the overengineering trap. TL;DR An over-engineered product is more complex than it should be and it solves problems that don’t exist. Low feature adoption is one of the symptoms of over-engineering. First, it delays the product launch.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Arkenea

APRIL 10, 2025

Definition and Core Components Outsourced software product development refers to the practice of delegating all or part of the software development lifecycle to an external partner. This can include: Product strategy: Roadmap definition, market research, feature prioritization.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

AUGUST 21, 2023

Prospective product managers need to be incredibly passionate about furthering their careers, impacting the company, and honing technical skills to ensure they don’t burn out when the going gets tough. A successful product launch is always the goal but fluctuations in team performance ensure that occasional failures will occur.

User Testing 98

User Testing Research Software Feedback Software Product Research 98

ProductPlan

APRIL 23, 2019

Roadmaps. / How Product Managers can Leverage All-Hands Meetings to Foster Alignment. How Product Managers can Leverage All-Hands Meetings to Foster Alignment. The question shouldn’t be “why should we include a product update?” Why Most Outcome-Based Roadmaps Fail (and How to Keep Yours From Doing the Same).

Feedback Software 83

Feedback Software Research Software Product Manager Product Management 83

Userpilot

MARCH 8, 2022

Andrea’s unique perspective and critical thinking have led her to contest a number of well-established notions in Product Management: from NPS, through KPIs and OKRs , Product Roadmaps , to Product Prioritization Framework – Andrea takes no prisoners. Evelyn’s largest contributions to the Product Management field.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

AUGUST 1, 2024

In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples. TL;DR A product marketing strategy is a roadmap for how a new product will be positioned, priced, and marketed. Let’s dive in!

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

ProductPlan

MAY 30, 2019

Instead, they know exactly what the finished product must be capable of, so they’re far more likely to get it right the first time. As we’ve heard many times from our engineering counterparts: “Don’t tell me HOW to build it, just tell me WHAT to build.”. ROADMAP TEMPLATES Product Roadmap. Multiple Product Roadmap.

User Testing 98

User Testing Research Software Customer Experience Data Visualization 98

Sachin Rekhi

AUGUST 15, 2016

Extra credit for folks who use this opportunity to tell me something about me (mutual friends we have, common past employers, congrats on a product launch, etc) to indicate they did their homework and researched me prior to the interview. If a role change, why are you now interested in becoming a product manager?

Product Research 104

Product Research User Testing Product Manager Product Management 104

ProductPlan

DECEMBER 21, 2020

Knowing your baby is the driving engine behind the entire company’s success puffs up our egos and makes our jobs seem more important than ever. But unless your company offers paid services along with its line of products, how is this different from “regular” growth? The Best Benefits of Product-Led Growth.

User Testing 105

User Testing Research Software Customer Experience Product Research 105