Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. Eric Ries, in his post “What is customer development? Recently it has become more common to move from only “defining solutions” to also “detailing problems”.

Framework 110

Framework User Testing Research Software Feedback Software 110

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. Being good at user interviews is not equal to simply listening to your users.

User Testing 124

User Testing Customer Feedback Customer Experience Data Visualization 124

The Product Coalition

MARCH 23, 2022

Vertical Integration for Startups In the past couple of years, I have worked with multiple startups in an advisory capacity and this has provided an opportunity to think about strategy in innovative ways. I apply this lens to a startup that develops solutions in the health-tech market.

Startups 130

Startups Fractional CTO Technical Review Software Review 130

The Product Guy

JUNE 11, 2018

The most important take-aways were the importance of consistent one-on-ones and realisation that team diversity can sometimes oppose the team culture and this is not a bad thing. Of course we had internal discussion about this situation in my team. Company culture vs team diversity. Mentorship experience.

Weak Development Team 97

Weak Development Team User Testing Product Management Product Manager 97

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen to or download the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Pragmatic Marketing

OCTOBER 18, 2019

A Three-Question Process for Product Team Success. How do managers take what their teams have learned and turn it into something tangible? How do those team members take that knowledge and apply it to their roles? We try to give teams frameworks. Listen or download to the original podcast here.

Weak Development Team 70

Weak Development Team Automotive Feedback Software Research Software 70

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions. Lots to think about.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

Tyner Blain

NOVEMBER 1, 2023

These mistakes can make a product strategy incoherent, excessively expensive, and ineffective. How we talk about what we choose to do sets our teams up for success. When developing a product strategy, we are not only activating our teams to go “in that direction” but also establishing “how far to go.”

Feedback Software 64

Feedback Software Customer Feedback Customer Experience User Testing 64

Mind the Product

JULY 6, 2018

Failing is an eventuality in software development. Product managers are asked to look after all facets of a product’s development, from conception to launch. On one of my projects, my team needed to spin up a static website to publicize our product quickly. Not only do we fail, we are encouraged to fail iteratively.

Research Software 89

Research Software User Testing Product Management Product Manager 89

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. She coaches teams on how to collect meaningful customer input and use it to make product decisions on a daily basis. Partnering up with adjacent teams to improve continuous discovery.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Yes, we’re B2B but are we targeting small businesses or enterprise? What colour should our homepage CTA buttons be?

Research Software 52

Research Software Product Research Product Management Product Manager 52

ProductPlan

OCTOBER 6, 2022

Throughout my experience, I’ve used many frameworks and tools to support the research and discovery process. ProductPlan is the product management platform that operationalizes product strategy and execution best practices and drives innovation, trust, and accountability. Start with your company and product mission and vision.

Product Research 96

Product Research User Testing Research Software Feedback Software 96

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions. Lots to think about.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

The Product Coalition

APRIL 6, 2020

For most companies it’s bad news?—?the What’s our strategy? The situation is challenging for sure, but we’ve put a strategy in place that will help us not just cope, but flourish (as we know every challenge is also an opportunity in disguise). The strategy and derived plans are therefore little more than a house of cards.

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Gainsight

JULY 13, 2021

For example, you can scale your CS team directly to support your growing customer base. For Gainsight, driving scale and efficiency in your Customer Success strategy go hand in hand. Every conversation about scale and efficiency must include how the right technology fits into that framework.

Weak Development Team 40

Weak Development Team User Testing Webinar Customer Experience 40

Userpilot

JANUARY 31, 2023

Your product messaging strategy starts right at the beginning – and from there, the process involves weaving a consistent narrative (all the way through to error messaging, FAQs, and how your support team responds to queries). Not every query needs to go to your support team! There is no such thing as bad feedback.

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. As a successful product manager reading is a must.

Article 82

Article Feedback Software Research Software User Testing 82

PMLesson's Ace the PM Interview

JULY 13, 2020

From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. Leading a diverse team. Scaled Agile POPM If you’re familiar with Lean and/or Agile frameworks, you’re probably familiar with Scaled Agile. And ultimately.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. What is a product analytics framework? Without further ado, let’s dive in!

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales. And rightly so.

Research Software 52

Research Software User Testing Product Management Product Manager 52

ProductPlan

FEBRUARY 4, 2020

The Good, the Bad, and the Necessary. 28% of respondents rating this the worst part of their job running a close second was having to work on reactive tasks versus a proactive strategy at 25%. The survey also found some key differences between product management in an enterprise environment and small-to-medium-sized businesses (SMBs).

Product Research 47

Product Research Product Management Product Manager Data Visualization 47

Amplitude

NOVEMBER 16, 2018

That meant we had plenty of money to run experiments and invest in high-quality work, as well as in developing the next generation of creative talent. T: In the State of the Digital Nation 2020 , you talk about the importance of helping with growth strategies and data-driven marketing.

Weak Development Team 65

Weak Development Team Data Visualization Consulting Startups 65

ProductPlan

JULY 23, 2019

Of course, product managers say ‘no” all the time, but it’s usually to bad ideas or things requiring resources that are simply unavailable. The harder part is shooting things down that aren’t bad at face value, but don’t match up with the strategy, vision, and timeline of the overall product.

Vision 67

Vision Weak Development Team User Testing Product Research 67

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? How does what we’re building align with the wider strategy of the business? And the product team responsible got some pretty brutal reviews in the process. Feature factories care little about the answers.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. Really anything to do with the wind surfing.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

ProductPlan

FEBRUARY 24, 2021

They can use these templates as a framework for how their own roadmaps could be built and function as a great jumping-off point. Several reviewers cite poor performance, long load times, and more that weigh down the overall experience. Their platform includes a “feedback inbox” where customer-facing teams (sales, customer success, etc.)

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

ProductPlan

FEBRUARY 24, 2021

They can use these templates as a framework for how their own roadmaps could be built and function as a great jumping-off point. Several reviewers cite poor performance, long load times, and more that weigh down the overall experience. Their platform includes a “feedback inbox” where customer-facing teams (sales, customer success, etc.)

Feedback Software 52

Feedback Software Data Visualization Software Review User Testing 52

Amplitude

NOVEMBER 12, 2018

Whether they are the principles of behavior science, experiment design, or team function, I believe what’s going on can be observed, understood, tested, and taught. ”I When you are advising teams, how do you make sure they don’t go too far down the rabbit hole? In the explore phase, teams are usually looking to get wider samples.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. He really fosters innovation and humility as a team player – aspects that were important to me. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Roadmunk

SEPTEMBER 21, 2017

Some sit outside the product domain, but still directly pushed me as a product manager to connect and empathize with other team members. But in part 4 of a 9-part series on startups by Marc Andreessen (co-founder of Andreessen Horowitz), there are three factors to startup success identified: your team, product and market.

Article 81

Article User Testing Product Research Technical Review 81

ProductPlan

DECEMBER 1, 2021

Even among experienced product professionals, a common misconception in business holds that product strategy and business strategy mean the same thing. Product professionals need to understand the distinction between business strategy vs. product strategy. How Business Strategy Shapes Product Strategy: A Quick Example.

Product Strategy 95

Product Strategy Strategy Onboarding KPIs User Testing 95

Userpilot

APRIL 27, 2021

And why should you use a set of SaaS onboarding tools to create your onboarding flows when you have a team of developers? Userpilot reduces time to value and provides a full framework of tools that drive user adoption. The purpose is to use this software as an asset for your sales and customer success teams. Key Features.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 93

User Testing User Friction Development Team Review Reporting Tools 93

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. The reason why I like to share that is in today’s talk, we’re going to get into my continuous discovery framework.

Product Research 289

Product Research User Testing Research Software Analytic Tools 289