freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Userpilot

APRIL 25, 2024

It encompasses the gathering, analysis, and interpretation of data, which aids in identifying consumer demands, anticipating market trends, and staying ahead of the competition. Objective insights from market research help avoid costly mistakes and meet consumer needs by identifying trends and changes in the market.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

eG Innovations

APRIL 7, 2020

Popular technologies used for supporting remote employees include Citrix virtual application and desktops, virtual desktop technologies based on VMware Horizon, cloud-hosted desktops (DaaS), or just VPN connectivity. Thankfully, eG Enterprise still supports in-depth monitoring, diagnosis and reporting for Citrix XenApp 6.5

Reporting Tools 85

Reporting Tools Customer Experience Enterprise Download 85

Userpilot

APRIL 21, 2024

Userpilot is a product growth platform. Prioritize middle- and bottom-of-the-funnel content, presenting your product as a solution to specific problems relevant to a particular user persona. Demo sign-up conversion path Here’s how Attest, a market research platform, converts website visits into demo bookings.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Reveal

NOVEMBER 1, 2023

While data visualizations have become essential, not all standard visualizations cater to specialized reporting needs. Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Dive in to discover its unmatched benefits and how you can craft unique reports effortlessly.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97

Userpilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? This article dives into some of the best tools in 2024. The no-code technology offers a drag-and-drop interface that makes these tools easy to use for non-technical teams.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

DECEMBER 2, 2019

With that in mind, we thought we’d take a look at the best customer success tools. With 2020 fast approaching, now’s the perfect time to make sure you’re using the right tools for the job. of customer success tools out there, and it can be hard to know which is the right one for you. There are a lot (and we mean a lot!)

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Reporting Tools 95

eG Innovations

FEBRUARY 2, 2022

Azure AD as the name suggests is a directory of all your usernames, credentials, and access rights to resources. It is designed to operate in a cloud infrastructure using REST APIs to pass data from one application and system to the other. Monitoring Azure Active Directory users with eG Enterprise. What is a Kusto Query?

Data Visualization 59

Data Visualization Analytic Tools User Testing Reporting Tools 59

Userpilot

MARCH 29, 2024

Repair tips for top-of-the-funnel leaks: Identify your best marketing channels with web analytics tools. Offer self-service support with a resource center. For example, if you’re strictly an enterprise SaaS, targeting individual users or small businesses will result in a lack of action. Use social proof to build brand authority.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Most software companies want to know more about how their customers and trial users are engaging with their software. The solution has a name: software usage analytics. The solution has a name: software usage analytics.

Data Visualization 66

Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Userpilot

MARCH 31, 2023

Customer attrition takes place when customers leave your product or service. Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. To reduce churn , proactively reach out to high-risk customers, offer in-app self-service support, and run A/B tests for product optimization.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Split

AUGUST 30, 2022

Cost savings shouldn’t come at the expense of exceptional software delivery, especially in times of economic uncertainty. It’s just another day in an ongoing business cycle, where you will continue to make smart and thrifty software decisions. 44% of enterprises indicate that hourly downtime costs exceed $1–$5 million.

Onboarding KPIs 52

Onboarding KPIs Reporting Tools Data Visualization Customer Experience 52

The Product Coalition

MARCH 18, 2022

Around that time, a healthy startup should have established: A solid team A great product/service with at least one core value proposition A base of loyal and highly satisfied customers Once the founder sees good traction with 50+ enterprise customers and/or thousands of users, they face a dilemma. That’s a great sign.

Customer Experience 186

Customer Experience Onboarding KPIs User Testing Customer Feedback 186

Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. And we do that every day, in terms of providing great service.” Because trust is not something you easily get anymore, especially when it comes to service.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Usersnap

SEPTEMBER 27, 2022

Or at least, technologies such as open source bug tracking enabled developers to do amazing things. And those bugs are the reason, why we need to use bug tracking systems in order to find, document, and solve these bugs. Open source solutions are a great and easy way to make yourself familiar with a new topic. Communication.

Reporting Tools 19

Reporting Tools Feedback Software Analytic Tools Data Visualization 19

Usersnap

AUGUST 20, 2021

You can collect customer feedback in a variety of ways: Messenger tools Social media Email. You can easily write out a generic understanding of what you see in your customer feedback software. That’s why we recommend proper tools that help you receive specific and actionable insights. Better products and services.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. To add some color to this picture, two product managers from different fields–an enterprise PM from IBM and a consumer PM from Google–share a typical day in their lives. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Userpilot

FEBRUARY 4, 2023

What is a “wow” experience in customer service? WOW experiences are often associated with exceptional customer service but can also apply to the customer experience in other contexts. In fact, excellent customer service is one of the best ways to increase customer loyalty and retention. Userpilot’s self-service knowledge base.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userpilot

MARCH 26, 2023

Using a funnel analysis tool to visualize data and make your funnel analysis more effective. A conversion funnel (also known as the sales funnel) represents the journey that users take from the initial awareness of a product or service to the ultimate desired action of converting into a paying customer. What is a conversion funnel?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

Usersnap

JANUARY 16, 2020

Reading and sorting through all the feedback you receive can be very time-consuming, and pivoting for trend reports is sometimes done more for show than for gaining a true understanding of the current state of things. A product manager’s best tool to manage customer feedback. Slack brings your team and tools together.”

User Testing 74

User Testing Customer Feedback Feedback Software Customer Experience 74

Gainsight

AUGUST 14, 2020

Our Sales peers at most companies do a great job of reporting numbers, targets, and learnings from won and lost deals. Metrics and names censored for confidentiality. How is Gross Retention Rate (GRR) Trending? GRR trend analysis sets up the conversation to investigate root causes for churn and prevention tactics.

Data Visualization 52

Data Visualization Presentation Reporting Tools Customer Feedback 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Roy Madden

MAY 27, 2021

Client names have been changed. But the amount of screen time required to keep up with incoming information and identify trends was unsustainable. No matter how knowledgeable you are, cybersecurity at human speed can’t keep up with ransomware crews using increasingly complex software to manage their operations.

Research Software 109

Research Software Reporting Tools Data Visualization Customer Experience 109

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Amir Rozenberg

AUGUST 5, 2017

Let’s take a look at a handful of examples of mistakes we commonly see with browser testing- and solutions to deal with them. You know the platforms (device, OS, browser and version) you need and the capacity (number of VMs/devices you need to accomplish the test suite in a given time). You need to update 6 of the 10 VMs.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

Mironov Consulting

AUGUST 23, 2018

I got a lot of good responses from this recent post about the need to frequently talk directly with real customers , especially at B2B/enterprise companies. But most enterprise leadership teams are convinced that they personally understand what customers want. I’ve had this discussion with scores of software executives.).

Customer Experience 110

Customer Experience User Testing Customer Feedback Product Research 110

Userpilot

NOVEMBER 30, 2023

Mixpanel reports help you keep track of key metrics in your product analytics portfolio. That said, there are four different types of reports that you can generate with Mixpanel in just a few clicks. TL;DR Mixpanel lets you gather, analyze, and visualize data through different types of analytics reports. Source: Mixpanel.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 12, 2021

However, our State of SaaS Product Onboarding study we did in 2020 (2021 report coming soon!) These benefits almost exclusively apply to easy-to-use products with large markets, network effects, and self-service. Self-service -There are low overhead costs for supporting free users. Take email automation tools.

User Testing 98

User Testing Reporting Tools B2C Onboarding KPIs 98

Amir Rozenberg

AUGUST 5, 2017

Let’s take a look at a handful of examples of mistakes we commonly see with browser testing- and solutions to deal with them. You know the platforms (device, OS, browser and version) you need and the capacity (number of VMs/devices you need to accomplish the test suite in a given time). You need to update 6 of the 10 VMs.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 17, 2024

TL;DR Whatfix is a digital adoption platform that helps enterprise organizations with onboarding, training, and supporting their employees or customers. The solution also lets you track analytics on all in-app guidance, collect user feedback, build out self-serve content, and automate certain flows. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And about two years ago we came up with the idea of building into our system, I call it an A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

JANUARY 6, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Rick Nucci (Founder/CEO, Guru) – AI, Hype, And The Future Of Humanity from Business of Software Conference. My name’s Rick. All right so as I mentioned my name is Rick. Unsubscribe anytime.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Userpilot

MAY 12, 2024

TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. The platform provides insights into successful practices, guiding you toward steady business growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MAY 12, 2024

TL;DR Chameleon is a product adoption platform. You might want to consider another tool if you need accurate product and user analytics, without paying for additional tools. Appcues is a robust product adoption and user onboarding platform for web and mobile apps. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52