Intercom, Inc.

MAY 25, 2022

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. Discover other posts in the Intercom for Enterprise series.

Reporting Tools 253

Reporting Tools Customer Experience Data Visualization Software Review 253

The Product Coalition

DECEMBER 22, 2022

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Over the past years, investment in SaaS startups has been increasing steadily. Saas startups that provide software as a service have a good delivery model. Key Benefits of Saas — Must know for Saas Startups 1.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

The Product Coalition

MARCH 8, 2024

Explore digital transformation strategies for enterprises Have you wondered why digital transformation strategies are a necessity? While the previous section mentioned the importance of digital transformation, let’s dive deeper into the specific benefits enterprises can expect and showcase the urgency of embracing this change.

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. At the very least, it is worth reading up on SPIN selling and the Sandler sales system , as these are popular sales methodologies among software companies and will help you think about how you structure your approach.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Lenny Rachitsky

MAY 27, 2025

Startup founders are the happiest people in tech: They’re the only group growing more optimistic while consistently outranking everyone else in workplace well-being. Leadership effectiveness ratings gradually decline as company size increases, with small companies showing modestly better leadership perception than large enterprises.

Technical Review 140

Technical Review Reporting Tools Data Visualization Weak Development Team 140

TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile in-app feedback tools & solutions. Apptentive. We all know and love Slack.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Guy

MAY 21, 2018

For a startup like us, it was nerve racking to think that we are not always directing the very limited resources to drive outcomes – not just a waste of scarce resources, but high opportunity costs. We were heads down busy delivering features but ended up not really knowing which feature pushed which metric. Better Decisions.

User Friction 261

User Friction Customer Experience Vision Technical Review 261

The Product Coalition

MAY 3, 2020

A Freshly-Minted Startup Here to Redefine Social Media Management More than three decades ago, becoming an entrepreneur was not for everyone. Whether you are a freelancer, a home-bird entrepreneur, an enterprise, or a budding start-up, the need for a strong social media presence is inevitable, for obvious reasons. Meet Ubercircle?—?A

Research Software 129

Research Software Reporting Tools Startups Customer Experience 129

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! Starting at $9,000 per year, it’s priced mainly for large enterprises. WalkMe features overview + reviews. WalkMe isn’t cheap. What is WalkMe? WalkMe welcome page.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. I’d worked for a startup in Hyderabad, India where everyone had to wear different hats,“ recalls Debashish. “I And it’s CMU.”. And The Healthcare Industry.

Healthcare 146

Healthcare Technical Review Product Manager Product Management 146

Arkenea

APRIL 10, 2025

Businesses of all sizesfrom startups to Fortune500 companies recognize that external development teams can drive efficiency, innovation, and strategic focus. Examples in Practice Startups often outsource MVP development to launch quickly. Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Intercom, Inc.

JUNE 15, 2022

This is especially true when you’re building for mid-market and enterprise customers. In a small startup, the “committee” could be a single person. Not only did a no-code integration appeal to project managers, but it also worked with a wider range of phone systems. Finding a champion to implement Switch.

User Testing 195

User Testing Customer Experience Weak Development Team Customer Feedback 195

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Scaling Is a Team SportBut Product Leads the Playbook Rachel prioritizes building systems.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Userpilot

MARCH 4, 2025

Pricing Starter: From $249/month (billed annually) Growth: From $799/month (billed annually) Enterprise: Custom pricing based on advanced needs. Cons Due to its narrow scope, its best for performance monitoring rather than deeper in-app analytics. Startup plan + RUM add-on: Starts at $200 with 500,000 page views per month.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Mind the Product

JANUARY 28, 2019

This gap can be amplified by switching industries or by the rare occurrence of alternating between consumer and enterprise product management, which can be disruptive to a product manager’s professional development and career. Or as Belsky puts it, “to hack their reward system”. They never unlearned being self-centric.

Product Manager 179

Product Manager Product Management Customer Experience User Testing 179

The Product Coalition

MAY 24, 2023

The market is rapidly evolving and it is expected that the online gambing enterprise will reach $97 Billion by 2025. The market has seen a rise in demand for casino software developers due to the game’s worldwide appeal. The enterprise of Casinos has always been a center for innovation. People continue to return due to it.

Software Review 158

Software Review Development Technical Review Customer Experience 158

Lenny Rachitsky

MAY 6, 2025

Information-source diversity: Review your research sources. Expand to industry forums, customer reviews, and first-degree connections. Looking at your current roadmap, I’m concerned you might be facing similar blind spots with your enterprise expansion. Past vs. future focus: Review your prepared examples.

Development Team Review 58

Development Team Review User Testing Technical Review Systems Review 58

Userpilot

MAY 30, 2025

UserGuiding: Best for startups that need no-code onboarding flows and basic analytics. WalkMe: Best enterprise product tour platform for employee training across desktop and web. For enterprise customers, we support SSO, user roles, and high security standards. Starts at $300/month for 1,000 MAUs. Mobile Smart Walk-Thrus). . #1

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Intercom, Inc.

JANUARY 5, 2022

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. Drata recently raised $100 million in venture capital funding, which I believe makes it San Diego’s latest startup unicorn with an evaluation of $1 billion.

Reporting Tools 212

Reporting Tools Data Visualization Software Review Technical Review 212

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Manager 150

The Product Coalition

SEPTEMBER 4, 2020

Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise A job at a startup means a lot of responsibility. So what happened to the product team and the design system? What about the other designers?

Weak Development Team 137

Weak Development Team Systems Review Customer Experience Software Review 137

The Product Guy

FEBRUARY 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India. View the live stream….

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) you may need to optimize your referral or invite system. If its below 1.0,

Research Software 62

Research Software User Testing Customer Experience Customer Feedback 62

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. Cons of Salesforce in-app guidance builder The in-app guidance system is not without its disadvantages. But this tool isn’t without its drawbacks.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

AUGUST 27, 2024

It includes a session ID, user ID, timestamp, operating system, device type, location, etc. Growth : Designed for startups looking to scale, the Growth plan provides access to unlimited reports, chart customization, and up to 12 months of historical data. They include the event type, timestamp, session ID, event ID, and target text.

Data Visualization 104

Data Visualization Analytic Tools Software Review Feedback Software 104

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. We are that from an identity system standpoint. As I said, they’ve been quite busy.

Branding 223

Branding Technical Review Customer Experience Enterprise 223

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Systems Review Management 118

Mironov Consulting

FEBRUARY 9, 2023

But if this is a nearly-universal problem – systemic across companies and industries – there must be something more fundamental happening.  It   Note that forcing all of these requests into one system-of-record doesn’t reduce the number of items …  280 tickets/week merged into Aha!

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

Mind the Product

DECEMBER 11, 2017

Three years later I became a web application engineer at a startup that built software for military and private industries. From Startup to Enterprise. A job at a startup means a lot of responsibility. So what happened to the product team and the design system? By “everyone” I mean: End users. Stakeholders.

Weak Development Team 130

Weak Development Team Systems Review Customer Experience Software Review 130

Modus Create

JUNE 7, 2022

With new offerings from both startups and established competitors crowding the market space every day, you need to operate efficiently to maximize profit margins and increase market share. A performance bottleneck in a single area necessitates complex refactoring or the acquisition of additional infrastructure to bolster the entire system.

Enterprise 75

Enterprise Technical Review Customer Experience Software Review 75