Gainsight

AUGUST 22, 2021

We’ve picked out five tips to help you create a best-in-class product-led growth strategy quickly and easily. In fact, Forrester research found companies that use PLG strategies hold a median enterprise value that’s twice as high as the public SaaS index as a whole. Here are five tips to keep in mind: 1. It doesn’t have to be.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52

Userpilot

APRIL 9, 2024

Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. Enterprise – custom pricing. It offers 3 plans: Starter – from $249 per month.

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userzoom

MARCH 27, 2018

We at UserZoom are also on a mission to make it easier for enterprises that want to conduct accessibility research with real people with disabilities to do so. Tip: Check out our introduction to remote moderated article and our webinars about remote moderated usability testing to learn more! Key tips & Best Practices.

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User Testing Product Research Research Software Feedback Software 73

eG Innovations

FEBRUARY 7, 2023

For this conference we will include specialist options and pricing for enterprise MSPs. You can automate the deployment of eG Enterprise agents on AVD session hosts using the Nerdio Manager for Enterprise.

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Userzoom

DECEMBER 17, 2019

First however you’ll need some sound advice from a panel of UX experts who know a little something about talking to budget-holders and convincing them to invest in user experience. Harry Brignull, User Experience Consultant, brignull.com. How will your better user experience increase revenue?

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User Testing Research Software Product Research Customer Feedback 122

Userzoom

AUGUST 24, 2017

This is why a lot of companies are investing in User Research. Follow these 7 tips to make sure your research project findings are actionable and valuable Click To Tweet. Ultimately, the purpose of a research study is to gain insights in order to learn something new, answer key questions, and generate empathy for the end user. .”

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Data Visualization Customer Feedback Customer Experience Technical Advisors 55

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. To aid with troubleshooting, eG Enterprise monitors the DTU usage percentage levels as well as resource usage related to CPU, Memory, and IO.

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Userpilot

MARCH 16, 2023

The package is ideal for larger enterprises that have multiple products. Furthermore, advanced product and flow analytics let you build granular customer segments and offer contextual, personalized user experiences. Appcues pricing vs UserGuiding pricing There are three subscription plans: Essentials, Growth, and Enterprise.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

UX Planet

JANUARY 31, 2024

In this article, I want to share tips on creating the first version of a career progression framework that fits your team and company, and how to get the most out of it. This advice is especially useful for new design managers. Starting as a design manager can be exciting and a bit tough, especially for beginners.

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Userpilot

NOVEMBER 29, 2022

An ecosystem in SaaS is a group of related apps, 3rd party components, and content that seamlessly work together to solve user pain points. Ecosystems allow companies to better satisfy user needs and improve user experience. Common levers used to build ecosystems include user-generated templates, experts, and plug-ins.

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

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eG Innovations

SEPTEMBER 29, 2022

eG Enterprise has added new functionality to enable you to identify unused, wasted and orphaned Azure resources and services without the need to resort to hacking up KQL queries or PowerShell scripts. It is however limited in the information it supplies and users are required to regularly and manually investigate an Azure blade GUI.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Experience 52

Userpilot

SEPTEMBER 29, 2022

DMPs are often used by B2B marketers and enterprise-level companies as it helps them to find granular audiences. Product marketers and project managers use in-app surveys to find out: Are users happy with a particular feature? Why do some users cancel their subscriptions? 4 ways to collect behavioral data.

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Data Visualization Analytic Tools Customer Experience Reporting Tools 93

eG Innovations

AUGUST 23, 2022

Tracking Azure Advisor Recommendations in eG Enterprise. eG Enterprise supports agentless monitoring of Azure subscriptions. Once you have provided credentials to allow eG Enterprise to connect to your Azure subscription, it automatically collects a variety of performance and usage metrics.

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Reporting Tools Data Visualization Analytic Tools Systems Review 52

Userpilot

MAY 5, 2021

Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. If you are looking for a more complex onboarding experience for an enterprise product, then be prepared for a long integration process. Consider if you need an onboarding workflow for an enterprise or SaaS product.

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Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Userpilot

JUNE 9, 2022

Which is a better choice for you, Walkme vs Userlane, as an enterprise vs. a small business? Userlane and Walkme are both enterprise digital adoption tools. Both are quite pricey and complex, but Userlane is generally considered more user-friendly than Walkme. Walkme Reviews indicate that the tool is best for large enterprises.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Studio: Product Management

JULY 12, 2021

Mobikasa partners mainly with small to mid-sized companies, with a few enterprises in their client portfolio. An eCommerce web design company with over two decades of experience in helping clients grow and thrive. A web design agency determined to fill the world of eCommerce with magical customer experiences. Absolute Web.

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The Product Coalition

FEBRUARY 24, 2021

Often, enterprise-grade API solutions also come with one or more SDKs to support API integration, including free UI kits that teams can use to speed up front-end integration and design work too, if desired. Enterprise-grade API vendors, on the other hand, usually cover all major platforms, with a team of dedicated experts working on each.

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Research Software Feedback Software Technical Review Software Review 93

eG Innovations

SEPTEMBER 22, 2021

While a small percentage of errors may not affect the user experience, if the issue is left unattended, the percentage of errors may increase over time and ultimately affect the service performance. It is important that your IT administrators know about problems before users notice and complain. Learn More.

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Reporting Tools Data Visualization Customer Experience Artificial Inteligence 52

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. SaaS sales compensation tends to be higher when targeting enterprise customers since it takes longer to close deals and each contract brings in more annual recurring revenue ARR for the company. The enterprise model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

NOVEMBER 15, 2021

UserGuiding's biggest selling point is its $99/month Basic plan but that doesn’t come with all the elements you’ll need to build a positive onboarding experience. Alternatives like Userpilot or other agile digital adoption platforms come with the necessary elements needed to create a contextual, personalized user experience.

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Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 97

Userpilot

JUNE 15, 2021

For example, it’s so much easier to show value for an app like Slack as opposed to an enterprise software that requires a bunch of integrations prior to seeing any value. Having said that, we’ve studied several fast-growing SaaS products to give you the inspiration you need to nail that vital initial user onboarding experience.

Feedback Software 145

Feedback Software Customer Experience User Testing Customer Feedback 145

Split

JANUARY 8, 2020

We found that organizations are releasing faster than ever (nearly 20% release features daily), yet they commonly run into issues (82% commonly uncover bugs in production), and it can take a long time to get user experience back to normal (38% have a mean time to resolution or “MTTR” of greater than 1 day).

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Weak Development Team Customer Experience Reporting Tools Product Research 83

eG Innovations

MAY 17, 2022

Partners should leverage these insights to implement appropriate services for the customer needs and customers should gauge their deployment and look for ways to improve operational efficiency, cost optimization and user experience.”. Again, indicating a maturity of solution and focus on user-experience. Azure Monitoring.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

Partners should leverage these insights to implement appropriate services for the customer needs and customers should gauge their deployment and look for ways to improve operational efficiency, cost optimization and user experience.”. Again, indicating a maturity of solution and focus on user-experience. Azure Monitoring.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

The Product Coalition

DECEMBER 2, 2018

Vishal Soni Enterprise mobile apps have moved from ‘nice to have’ to ‘mission critical’ tools for many organisations in the recent times. However, the process of deploying a mobile app for an enterprise is not only hard to navigate, but also taxing on the finances. Involve ends users upfront’?—?check, As you get the point?

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Product Research Analytic Tools Feedback Software Research Software 60

Amplitude

OCTOBER 14, 2020

It surfaces the paths and behavioral patterns between these two events, so your team can understand what drives customers between states like free to paid, trial to subscribed, or new user to high-value customer. A focused view of individual user experiences that accelerate or decelerate users toward those target outcomes.

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Data Visualization Analytic Tools Reporting Tools Research Software 119

Userpilot

DECEMBER 9, 2021

NRR rate above 100% is considered a good rate for enterprises, but for small and medium businesses, 90-100% NRR rate is acceptable. The benchmark for a good NRR differs for small, medium, and enterprise businesses. Here are some effective tips to do so. But business size is a factor when you’re looking for a “good NRR”.

Feedback Software 98

Feedback Software Data Visualization Onboarding KPIs Software Review 98

Userpilot

NOVEMBER 17, 2021

This can be used to track and measure user adoption and engagement during onboarding, which is incredibly important for optimizing the user experience. While these user walkthroughs are quite robust and customizable, they rely on three core features: WalkThrus, SmartTips, and ShoutOuts. WalkMe analytics dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

APRIL 29, 2021

Userpilot offers two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo). Cons : Automation features are not very useful; The Editor module consumes a lot of device memory; No pricing options for an unlimited number of users; Some parts of the web interface could be more intuitive.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 16, 2024

Specifically, we look at: Reasons why new client onboarding matters How to structure the onboarding process Pro tips on how to enhance your onboarding Examples of effective client onboarding We also show you how Userpilot can help you boost the effectiveness of onboarding for new clients. Let’s dive right in! In-app survey.

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Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

AUGUST 30, 2023

This includes product managers , marketing managers , customer success managers , and anyone else who wants to learn how to attract more users, improve the user experience, and increase product adoption. But you need a solid strategy and must pay attention to creating mind-blowing user experiences.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Modus Create

JUNE 12, 2019

Enterprises of all sizes have been witnessing a strong correlation of latency to the loss in revenue and productivity. This can significantly deteriorate user experience to the extent of the browser crashing. And, at Modus, we’ve increasingly seen it become a requirement for our clients’ applications.

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User Testing Reporting Tools Customer Experience Weak Development Team 104

eG Innovations

FEBRUARY 25, 2019

Are there any tips to improve remote access performance? Citrix WEM applies printers, mapped drives, registry settings and other actions to a user’s desktop session. Profile Management captures and roams the user profile between desktop or virtual application sessions. Do you have any tips to investigate and address this?

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

B2B Product Management

SEPTEMBER 29, 2023

User Experience : Historically, business users have been Ok with less than consumer grade experience with the screens for software products. But with changed times, a business user has started to demand a consumer-grade experience. For example, some products can be used by both businesses and consumers.

B2C 52

B2C B2B Reporting Tools User Testing 52

eG Innovations

DECEMBER 4, 2020

Most of you know that one of the most important user experience metrics in a Citrix environment is the logon time. Tips to Avoid Slow Citrix Logons: Ensure the servers running the AD have enough resources to handle the load. The Citrix logon simulator emulates user accesses to a Citrix farm. Improving Citrix Logon Times.

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Customer Experience Naming Systems Review Enterprise 52

Userpilot

MARCH 31, 2023

That said, knowing the causes of churn allows you to make improvements in your product and user experience for them and your existing customers. To prevent this, the in-app resource center comes with bug fixes, documentation, FAQs, troubleshooting tips, a live chat option, a link to the knowledge base, etc. Churn survey.

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Data Visualization Analytic Tools Feedback Software Customer Feedback 98