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Product management, fast and slow

Intercom, Inc.

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. We have a number of repetitive System 1 tasks that we need to do every week, such as triaging email, updating reports, and facilitating team meetings.

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What Makes Amazon’s Product Strategy So Sticky?

ProductPlan

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Britannica.com ).

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Gamification in UX Design: How to Boost User Engagement

Userpilot

Looking to incorporate gamification UX strategies into your product design? This differs from game design, which primarily focuses on creating standalone games for entertainment. Duolingo’s gamification strategy. Habitica using the points system to encourage engagement. You clicked the right link! Source: Loona.

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Customer Interviews: How to Recruit, What to Ask, and How to Synthesize What You Learn

Product Talk

call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. You can find an overview of all three strategies in this excerpt from my book. You can find an overview of all three strategies in this excerpt from my book.

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17 SaaS Customer Success Best Practices to Improve Customer Retention

Userpilot

But what strategies work? Sending in-app surveys to gather relevant feedback and iterate your strategy. Encouraging referrals and reviews to expand word-of-mouth. Key metrics to measure the impact of your customer success strategy include LTV, CSAT, NPS , churn rate, and retention rate. an engagement loop ).

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Watch: The State of Mobile Consumer Engagement 2021 Webinar

Alchemer Mobile

Almost all apps experienced significant change in their DAU due to COVID-19. Now is a great time to act on that, to really enhance our mobile strategy, and to win market share, because it is a prime time to do that. In a year when very little was normal, brands got really creative when talking about mobile engagement strategies.

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The Apple Ecosystem Business Model: Selling Experiences through Devices

The Product Coalition

To understand what stands behind Apple’s strategy, you should dip a little bit deeper into its revenue breakdown. Second, “Bread and circuses”, or “Device and entertainment” in modern English. a unique business and technology ecosystem that had been diligently harvested throughout the company’s history.