The Product Coalition

AUGUST 22, 2023

Understanding user needs and pain points is essential for building successful products and services, but that doesn’t mean we need to get stuck going down a multi-month research hole in order to be “ready” to collaborate, innovate, or prototype. Market insights: What’s happening today with the market? Can you observe any trends?

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The Product Coalition

AUGUST 8, 2023

This guide will provide you with the most essential tips to start your own business. There are certain things to consider before you start your own business, including your business model, marketing plan, budget, and many other things. Stay with us till the end to learn the essential steps to start your own business.

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The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

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The Product Coalition

AUGUST 28, 2023

It helps us meet customers’ demands, needs, and expectations. Planning Before beginning with the planning — also called the feasibility stage, you should understand your product, target users’ needs, customers’ demands, and of course SDLC. Let’s keep with Estimating Resources and Budget.

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Userpilot

APRIL 9, 2024

Do you need it to support customer or employee onboarding processes? What’s your budget? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. This depends on your use case. Are you looking for an onboarding solution for web or mobile apps? There are many variables to consider.

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Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. In this article, we dive deep into what a product marketing framework is and explore its essential components. In this article, we dive deep into what a product marketing framework is and explore its essential components.

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UX Planet

JANUARY 18, 2024

This article delves into the importance of UI UX research, particularly for enterprise customers and B2B companies. We will explore how even within budget or feasibility constraints, UX research remains indispensable. UX research emerges as a pivotal factor in crafting user-centered designs and strategies. Why Is UX Research Important?

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The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. And we all know that internal customers take more work to manage. But I also recognized it was a significant change for stakeholders and customers. Now, to be fair, I wasn’t giving an inch.

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The Product Coalition

OCTOBER 5, 2020

Then they build something that customers reject, they miss the mark, or they need extra budget to get it there. In its simplest form, the core reason for doing a Product Discovery is to increase your level of certainty that you’re addressing the right problem, for the right customer, with the right product.

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Gainsight

DECEMBER 28, 2022

To help you prepare for the mindset shift and future financial uncertainties, Gainsight published a new ebook, The Essential Guide to Budgeting for Customer Success and Durable Growth. Position Customer Success (CS) as an Efficient Growth Engine . Customer Success teams. .

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The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? It is then launched and made available to customers, growing and changing (larva/caterpillar) until it’s ready to scale (pupa/chrysalis). No successful product makes it to market without both.

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Userpilot

SEPTEMBER 11, 2023

Whether you’re launching a new product or releasing a new feature/version of your product, this article will guide you through the different launch phases and help you create an effective product launch strategy. The pre-launch phase establishes the groundwork for a successful launch. What is a product launch?

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Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? It’s our job to fix those problems for the customer.

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Intercom, Inc.

OCTOBER 8, 2020

Freemium’s a great way to acquire lots of customers relatively quickly and easily, but the job of converting them to using a paid product is where the rubber meets the road. Many businesses struggle to strike a balance between freemium’s light-touch customer engagement with the more involved enterprise sales process.

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Userpilot

OCTOBER 31, 2023

Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. Automated, in-app onboarding can also form part of a successful customer onboarding process (if you have the right tool for the job). So what’s successful onboarding in a nutshell?

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Userpilot

MARCH 7, 2024

Funnel reports are a popular analytics tool used to optimize customer journeys and user flows. Our guide explains how to build and analyze funnel reports for actionable insights. TL;DR Funnel reports are analytical tools for visualizing the stages of the customer journey and analyzing how users progress from one stage to another.

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Userpilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. Sharper marketing messages, savvy product development strategies, and an intimate grasp of both prospective buyers and existing customers’ preferences and needs. The outcome?

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The Product Coalition

MARCH 9, 2023

The purpose of a portfolio strategy is to guide the prioritization and allocation of resources toward the most valuable items in the portfolio backlog, ensuring that the organization’s goals and objectives are met efficiently and effectively. Customers: The end-users who purchase and use the products offered by the company.

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Userpilot

JULY 11, 2023

The internet is flooded with customer experience videos you can watch and, maybe, learn something new or useful for your job. You’d need to spend a lot of time finding good content creators if you just decided to learn about CX and customer engagement. Simon Sinek’s take on the “service” part of customer service.

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Userpilot

SEPTEMBER 19, 2023

A product walkthrough is an interactive tutorial that guides users on how your product operates and what features it offers. Product walkthroughs are essential for users to achieve the Aha! You’ll seldom see a successful SaaS company without some sort of product walkthrough in place. to demonstrate how your product works.

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Userpilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. What is UserGuiding?

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Userpilot

APRIL 25, 2022

The product leader is the first person to get involved in product development and focus on strategy, product-market fit , and customer experience. The product leader and product manager both work towards the same goal: developing successful products. They use the same tools, methodologies, and skills.

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The Product Coalition

DECEMBER 11, 2023

As product leaders, our success depends on others. We keep enabling them so that they can perform their jobs best because our success (as well as the company’s) depends on that. Companies change their focus, their budget, and org structure. Where is the line that you shouldn’t cross? Unfortunately, life doesn’t work this way.

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Gainsight

OCTOBER 19, 2021

The value of customer success cannot be overstated. A highly focused, strategic, and well-supported Customer Success team can affect everything from your product to Net Revenue Retention (NRR). Today, it’s imperative to prioritize the proper budget for Customer Success. What did it cost?

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The Product Coalition

JULY 13, 2022

Or there are other analytics solutions that might fit your needs and budget better. Best teams on a budget who need the basics. Advanced record and playback tools enable customer experience (CX) teams to capture user sessions across browsers, interfaces, and devices. Best for AI-powered future outcomes predictions.

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Userpilot

JUNE 30, 2022

While everyone talks about product-market fit, finding product-customer fit is equally important when it comes to engaging the right customers and driving success. So, how can you determine customer fit and get the right user feedback to ensure customer success? What is customer fit?

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Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Customer feedback tools facilitate the collection and analysis of user feedback for customer-centric decision-making.

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Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

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Userpilot

SEPTEMBER 14, 2022

Learn about your customer- who is your target audience? Boosting customer retention. Launching a product is a team effort, so it’s essential to assemble a group of people who are passionate about your product and have the skills and experience needed to make the launch a success. Learn about your customer.

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Userpilot

NOVEMBER 16, 2022

What are the best practices for success? TLDR; B2B marketing automation involves designing automated workflows that will trigger at the right time to replace manual marketing tasks and retain customers. To automate product adoption, use onboarding checklists that show users essential onboarding steps to complete.

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Userpilot

JUNE 26, 2023

Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. How to select the right metrics?

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The Product Coalition

DECEMBER 19, 2021

The first product manager in a startup is a critical role with immense impact on the startup’s success?—?both This is one of the most popular questions I receive from my consulting customers as well as CPO Bootcamp participants. It’s an essential question because it impacts directly who you should hire. and during?—?the

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Gainsight

JANUARY 4, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Customer Success resources from 2020. We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Launching Customer Success. Customer Success Team Management.

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ProductPlan

FEBRUARY 15, 2022

This supporting function enables the success of the product management team. As a result, product operations career evolution has more to do with the organization’s specific needs, size, budget, and industry. Is the role of product operations about building and documenting processes—guided by the needs and requirements of product?

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ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Alternatively, how can we let our current customers suffer and miss out on easy wins just to chase after something that might not even work and won’t generate meaningful revenue for years? This portfolio approach is baked into everything VCs do.

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Gainsight

JULY 25, 2022

As the tech market enters a new phase, organizations are determining what’s important during the downturn—and what’s important to their customers. . SaaS companies in particular are asking themselves how to prevent churn and keep their customers happy. Your product drives customer outcomes and value . They rely on your product.

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Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? A little bit like a navigation device, it guides users through the relevant features of the product to help them reach their destination as quickly and as efficiently as possible.

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