The Product Coalition

JUNE 15, 2023

In building user-forming products, the first point of contact between user and product is very paramount to catching their attention and retaining it. seconds, as a product manager how do you utilize that 8.25 seconds to optimize your product visibility? Negative: Ignore Positive : Curious , share, Free trial, Buy.

User Testing 109

User Testing Customer Experience Product Management Product Manager 109

Userpilot

OCTOBER 20, 2023

What does the future of product management look like? Our article explores 8 key trends in product management that you can’t afford to miss! TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. Let’s get right to it.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

The Product HQ

MAY 10, 2024

Do you want to become a data product manager? With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. If you want to become a data product manager, this guide is for you. Otherwise, skip ahead.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Userpilot

NOVEMBER 14, 2022

Are you wondering what behavioral product management is? Or how behavioral product managers are different from traditional product managers ? Behavioral product management (BPM) leverages what we know about human psychology and product usage data to design products that deliver positive user value.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 75

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

MAY 27, 2024

Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement ! TL;DR Customer perception is the impression users have about a brand or product based on their interactions, experiences, and overall satisfaction.

Feedback Software 93

Feedback Software Analytic Tools User Testing Customer Feedback 93

Userpilot

MAY 7, 2024

Collecting the voice of the customer (VoC) in product management can lead to sustained growth. It’s important to track the VoC in product management. Doing so drives customer-centric product development, increases data-informed decisions, and enables continuous improvement.

Product Research 79

Product Research Data Visualization User Testing Customer Feedback 79

Userpilot

NOVEMBER 20, 2023

What is a technical product manager? This is the question that opens our discussion of technical product management. TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. What is a technical product manager?

Analytic Tools 92

Analytic Tools Feedback Software Research Software User Testing 92

Userpilot

MAY 30, 2024

It’s important, therefore, that you acknowledge those who respond – whether their feedback is positive or negative. For positive feedback, you can trigger an automated message thanking users for their feedback and encouraging them to leave a review for your product on G2. A bug resolution announcement.

Product Research 74

Product Research Feedback Software Feedback Loop User Testing 74

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

Alchemer Mobile

DECEMBER 21, 2022

The secret sauce here is not just targeting your ads or your messaging toward one demographic at a time, but finding ways to target even smaller combinations. Communicating with both through the same message does neither group any good. Keep your surveys targeted on a certain feature or event. When to use mobile surveys.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

The Product Coalition

JUNE 2, 2020

Remote Agile Event Planning?—?a My solution to this challenge is going the extra mile regarding the remote agile event planning. We cannot deal with firewall, VPN- or general networking issues once the big event starts.) I describe the schedule of the upcoming event: starting and end times as well as planned breaks.

Agile 78

Agile Events Certifications Document 78

The Product Coalition

NOVEMBER 16, 2020

Especially because actors involved in the music production are different from the actors involved in the event production, where most mixes are recorded from. Leveraging mixes discovery through events and venues Introducing venues and festival accounts Now let's imagine venues and festivals could have their own accounts.

Product Research 82

Product Research Positioning Customer Experience Research Software 82

Alchemer Mobile

MAY 19, 2021

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Time was of the essence, and our message to the CS community would be key.

Events 88

Events Feedback Software Technical Review Systems Review 88

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. What does product management include?

Analytic Tools 91

Analytic Tools Data Visualization Research Software Feedback Software 91

Userpilot

MARCH 29, 2024

Attlasian's free trials open an opportunity for a brand activation event. Brand activation is the process of forging an emotional connection with your target audience through interactive events and experiences. You can use viral messaging, for example, to force customers to pay attention to your brand and ignore other brands.

Branding 89

Branding Analytic Tools Feedback Software User Testing 89

Alchemer Mobile

MARCH 8, 2022

Customer engagement can look like a complaint on social media or a negative app rating just as much as it can look like a customer using loyalty points or leaving a positive app review. Conversion rates for events: What percent of customers complete x action within the app? Benefits of customer engagement.

Customer Feedback 279

Customer Feedback User Testing Customer Experience Data Visualization 279

Userpilot

OCTOBER 6, 2022

What is data product management? How is it different from product management ? Data product management is the discipline of collecting and analyzing data to develop and improve products. Data products are built around advanced data processing, AI, and machine learning. What are data products?

Data Visualization 91

Data Visualization Customer Feedback Analytic Tools User Testing 91

Alchemer Mobile

JUNE 16, 2022

On the flip side of this, product managers often feel overwhelmed by the idea of sifting through and making sense of the sheer amount of mobile feedback. Even if the customer does not currently have feedback, proactively prompting before or after key events keeps your internal feedback loop top-of-mind with customers.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

The Product Coalition

APRIL 22, 2021

so if that's the case, the information you’re hearing is likely fiction, or at best, inspired by real-world events. Instead, we audition product managers (and Designers too for that matter) in the same way actors are auditioned for a movie. So, without further ado, this is how we are hiring the world's best product team.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Userpilot

JANUARY 29, 2023

How can product managers leverage them to build successful products? Use in-app messages and release emails to let your users know about new releases. Take part in regular user interviews to validate product ideas and collect qualitative feedback. Why is agile release planning important for product managers?

Agile 93

Agile Feedback Software User Testing Product Research 93

Alchemer Mobile

JUNE 4, 2019

The mParticle platform helps mobile marketers, product managers, and data scientists seamlessly connect mobile data with the multitude of app services powering their growth initiatives. This helps product managers better understand where people are tapping and interacting with their app.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

JANUARY 16, 2024

This article discusses how you can build the perfect review funnel that influences product growth and attracts a consistent stream of positive online reviews on your website or third-party platforms. TL;DR A review funnel is a system that helps businesses manage customer feedback and increase chances of receiving positive reviews.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Systems Review 96

Mind the Product

SEPTEMBER 17, 2019

Increasingly product managers are expected to think and operate “strategically”, but, as this post will reveal, it’s a requirement that can lead to misaligned expectations and be full of traps for the unwary. Surely we’ve all noticed the increased emphasis on “strategy” as a core competency for product managers?

Product Management 122

Product Management Product Manager Leadership CTO 122

Intercom, Inc.

AUGUST 25, 2021

In 2016, we released a new version which featured deep customization, cross-platform compatibility, new message formats, and playful emoji support. Paul Adams , SVP of Product, summarizes the power of messaging. For a certain audience, Intercom was arguably more famous for its content than its product. Writing our story.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? Gamification comes in many forms: you use a modal with a celebratory message, animations, badges, or more. In-app messaging is a great form of secondary onboarding. #7 Then you are in the right place!

Product Research 76

Product Research Onboarding KPIs Customer Experience Data Visualization 76

Mixpanel

APRIL 18, 2024

Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. We have a wide range of user types, from marketers to engineers to product managers and more.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Userpilot

JULY 31, 2023

TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding. PMMs need the right tools to help them do their job: project management, team collaboration, customer feedback , analytics, and digital marketing.

Product Marketing 84

Product Marketing Onboarding KPIs User Testing Marketing 84

Alchemer Mobile

DECEMBER 21, 2022

The secret sauce here is not just targeting your ads or your messaging toward one demographic at a time, but finding ways to target even smaller combinations. Communicating with both through the same message does neither group any good. Keep your surveys targeted on a certain feature or event.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Userpilot

FEBRUARY 24, 2023

In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. TL;DR Feedback loops consist of actions that involve collecting feedback and acting on it to solve customer pain points and add value to the product.

Product Research 94

Product Research Feedback Loop Feedback Software User Testing 94

People-First Product Leadership

JANUARY 22, 2024

A 2023 study by Asana found that 88% of product managers feel stressed often or all the time. Often small stressful events fly under the radar, because they do not trigger the same response mechanisms that more obvious stress generates. Top that off with. Fortunately there are ways to fight back.

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Alchemer Mobile

DECEMBER 8, 2022

Ideally, the Love Percent is also a metric that can be tracked over time and over version history to gauge how incremental updates to the app impact the customer’s experience or used as a segmentation tool to message fans and critics in a different manner. When someone gives feedback (whether negative or positive), it’s critical to follow up.

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. Customer feedback is all the information and opinions that you get from your customers about their experiences with the product.

User Testing 82

User Testing Customer Feedback Feedback Software Product Research 82

Intercom, Inc.

SEPTEMBER 2, 2021

One way to facilitate the relationship between product and product marketing is structuring the product marketing team in a way that mirrors the product team – each PMM owns a specific part and is partnered with the respective product managers, bringing deep domain knowledge with them.

Product Marketing 211

Product Marketing Marketing Research Software Customer Experience 211

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. What is product service management?

Data Visualization 94

Data Visualization User Testing Research Software Feedback Software 94

Userpilot

JANUARY 12, 2023

Keep reading to uncover product growth insights ! Behavioral segmentation is a strategy of grouping customers based on how they interact with your product or service. Common types of behavioral segmentation include product usage segmentation, time-based, and occasion-based segmentation, JTBDs-based segmentation, and more.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization Customer Feedback 93