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New at Intercom uncut: Watch our entire virtual launch event

Intercom, Inc.

We’re fresh from our first virtual global event, New at Intercom. What to expect: Our CEO Karen Peacock introduced Intercom as the Engagement OS, laying out our vision for the future of customer engagement, and the part we will play in helping our customers bridge the gap between customer expectations and customer experience.

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Tips for Becoming a Head of Product

Roman Pichler

When you become a head of product, you move into a line management position. Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. Grow Your Leadership Skills. Ensure that Your Core Product Management Skills are Strong.

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How To Develop Into An Exponential Product Manager

The Product Coalition

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? and others feel that.

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Digital Transformation Strategies for Enterprises: Key Elements

The Product Coalition

The important basis is the development of a strategy for short- and long-term digital transformation based on business results rather than technology. Future-proofing your business Embracing digital transformation is not just about keeping up with the present; it’s about positioning your business for the future.

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Feature Death, Next Feature Fallacy & The Build Trap – Why Nobody is Using Your Product & What to Do About It

Userpilot

In a sustainable way, without falling into the ‘build trap’ – churning out new features based on feature requests, diluting the product vision, and wasting your company’s resources. This can make your product and team slower, make your UX more complicated, and overall – add little value for your customers.

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A Step-by-Step Guide to Creating a Better Product Launch

The Product Coalition

It helps you align with different team departments, better understand your customers , and find ways to step up your SaaS product. If you skip any of these phases, you risk not reaching the goals of your product release and underperforming. As a result, speed is something they highlight in their positioning.

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The Accidental Bad Manager | Claire Lew, Know Your Team | BoS Europe 2019

Business of Software Conference

Claire Lew // CEO, Know Your Team. In this BoS Talk, Claire discusses how n o one sets out to be a bad boss, but it’s easy to become one. Learn how to ask your team the right questions, why trust is important, and why being nice can be a bad thing. My name is Claire Lew and I’m the CEO of Know Your Team.