Userpilot

NOVEMBER 17, 2024

It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. Often due to analysis paralysis , overwhelming amounts of information, or a lack of clear insights that drive product decisions. Think about Apu, the ever-diligent Kwik-E-Mart owner. But why bother fixing it?

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Userpilot

OCTOBER 19, 2024

It is tailored for product teams who need to send NPS surveys inside their app and analyze it without technical expertise. 3 Delighted for e-commerce, tech, and non-profit teams Creating NPS surveys with Delighted. So they make it easier to send these surveys and get more responses.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Product Talk

APRIL 9, 2025

To adequately cover this topic, we are going to get into the nitty-gritty of the technical underpinnings of APIs. If you need help getting up to speed on these technical details, be sure to read last weeks article. Sometimes its due to documentation simply not being a priority. Watch as the customer reviews the documentation.

Product Research 138

Product Research Software Review User Testing Technical Review 138

The Product Coalition

NOVEMBER 16, 2020

Represented by the Product Owner and actively engaged with the Scrum Team at Sprint Review.” Scrum only defines five events namely, The Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. The Scrum Guide Sprint Review?—? The Sprint Review happens at the end of the Sprint timebox.

Events 158

Events Technical Review Product Research Customer Feedback 158

Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. This is a valid question. Apptentive.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Product Talk

OCTOBER 20, 2021

Like many aspects of continuous discovery, there’s no single right way to build your tech stack. The benefit of using tools like Pendo and Intercom is that they make it quick and easy to set up intercepts without any technical involvement. But they can help make your life easier as you adopt these continuous discovery habits.

Product Research 203

Product Research Research Software Technical Review Data Visualization 203

Alchemer Mobile

APRIL 14, 2021

Technology (media creation, connectivity, etc.). News apps saw incredibly high retention rates , likely due to how much news people consumed and the fact that there was breaking news almost daily. Music apps had the most app store ratings and reviews out of all Media subcategories. Technology Apps. Music Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Supporting tech. Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

DECEMBER 31, 2024

Autocapture for recording in-app events without manual tags. According to user review platforms, their plans start at $7,000/year. Userpilot is perfect for non-technical teams. Ease of use: User-friendly interface and workflows for fast adoption by non-technical teams. Custom dashboards to track key metrics at a glance.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Expert review : Established design experts check your products design based on usability principles to identify potential improvements. Basically, anything that ruins the user experience.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Guy

JUNE 25, 2018

3) Identify which tasks I can push back on or request extensions in the event I have more urgent higher priority work. I am working on a fairly large scale project with my manager that touches multiple tech teams. I find it challenging prioritizing certain partner related requests because a separate tech team handles that work.

Product Manager 300

Product Manager Product Management Reporting Tools Technical Review 300

Alchemer Mobile

OCTOBER 14, 2021

“What’s interesting on our side is the Auth0 thought process and philosophy is every company is a tech company or it’s fast-becoming a tech company. Every industry is starting to adopt technology in interesting ways.” ” Lesson 3: What strategies do you use to prioritize your product roadmap?

Technical Review 245

Technical Review User Testing Data Visualization Product Manager 245

Userpilot

APRIL 16, 2025

Filter data by date range, user, company, event type, or predefined segments, and export it automatically in JSON or CSV format. You check event data, but somethings missing. The event logs dont tell the full story, and the issue gets stuck in limbo. Data Sync – Userpilot How Userpilot Data Sync Works?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

JULY 16, 2019

However, after a particularly complicated and long-running incident (known internally as “ The SpamHaus event ”) we realized that we needed to significantly up our game. Our incident response processes for smaller events was solid, but for particularly critical issues, it was clear there were many opportunities for improvements.

Technical Review 215

Technical Review Software Review Document Engineering 215

The Product Guy

JANUARY 7, 2025

An in-depth review revealed that misaligned goals between IT and customer service teams, coupled with outdated processes, were the primary issues. Picture a neighborhood struggling with low engagement in public events. On a broader scale, societal challenges like addressing food insecurity could benefit from this mindset.

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

Product Innovation Educators

MARCH 3, 2025

To answer this question, they employed a technology called supervised fine-tuning. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy. As product professionals, we’re trained to identify problems and create solutions.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Product Talk

APRIL 16, 2025

When a student wanted to change their email address, for example, we had to update their email address in Teachable, update the calendar event, unsubscribe their old email and subscribe their new email to the course emails in Mailchimp, revoke their Slack access through their old email address, and re-invite their new email address.

Feedback Software 166

Feedback Software Product Research Customer Experience User Testing 166

The Product Guy

FEBRUARY 27, 2020

A risk is an uncertain event that may have both a positive or negative impact on a product. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints. Resource, technology and poor planning impact a product’s functionality. All the functions worked properly.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

Userpilot

AUGUST 21, 2024

If you want to get the data you need without having to collect it first, Heap tracking features can capture in-app events automatically and make retroactive analysis a breeze. Let’s explore: The types of events Heap can track and how to set them up. Change events : Changes in the values of inputs, text, and element selection.

Analytic Tools 101

Analytic Tools Data Visualization Feedback Software Events 101

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. Platforms evolve, user preferences shift, and new technologies emerge. As of 2024, Cash App reports 57 million users and $14.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

OCTOBER 27, 2023

TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. After choosing the report from the top menu, choose the critical events you want to base the cohort on. Define the events , for example, Sign Up or Open App.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

The Product Guy

SEPTEMBER 25, 2017

Regret, sorrow, disappointment – not all team check-ins and spec reviews end like this, but for a while, most of mine did. Spec meetings and daily standups were no long foreboding events, but events that our team looked forward to. I will admit that I have a tendency to be a perfectionist.

Product Manager 277

Product Manager Product Management Technical Review Management 277

Product Management Unpacked

NOVEMBER 2, 2021

This first-ever racing challenge, launched in late 2019, pitted student teams from universities around the world against each other in a multi-stage competition to program Dallara AV-21 racecars to race autonomously at a final fall 2021 event at the Indianapolis Motor Speedway. A most unlikely invitation.

Research Software 223

Research Software Systems Review Technical Review Development 223

Intercom, Inc.

OCTOBER 27, 2022

Whether it’s customer onboarding or just gathering information for an event, we’re often trapped in endless follow-ups and back-and-forth emails until we finally get the assets and can move on with other, more meaningful tasks. today there are plenty of VC firms, startup incubators, and events for entrepreneurs. Alex: A lot.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. WalkMe Pros Drag-and-drop editor : It enables non-technical users to create flows without coding.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

The Product Guy

APRIL 4, 2017

Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management. Prior to Medidata, Paul led product management and was head of technology at Centage Corporation, a budgeting and financial forecasting software company in Natick, MA.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Intercom, Inc.

APRIL 6, 2020

Their Quickstart keyless technology means that workers can download a virtual key and start driving without needing to meet car owners. That could be a trip to the shop, running errands, taking their kids to the beach, attending important events, days with friends and more.”. Recent TrustPilot review.

Reporting Tools 220

Reporting Tools Technical Review Customer Experience Customer Satisfaction 220

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. Data capture and event tracking. The Starter plan gives access to unlimited tracked events and 10 feature tags. Advanced Event-Based Content Triggering.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Mind the Product

MARCH 17, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Email sponsor@mindtheproduct.com for more information.

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

People-First Product Leadership

OCTOBER 22, 2024

Rapid technological changes and shift to hybrid work: The transition to remote / hybrid work, then back to the office, has mixed up communication, collaboration, and work-life balance. Global events and crises trigger multiple life transitions. Global events and crises trigger multiple life transitions. Sound familiar?

Technical Review 59

Technical Review Data Visualization User Testing Customer Feedback 59

Userpilot

DECEMBER 21, 2023

In this article, we’ve selected 24 of the best AI podcasts for you to listen to improve your knowledge of AI and keep up to date with the future of AI technology in product management and more. It is a valuable resource for ML/AI researchers, data scientists, engineers, and tech-savvy business and IT leaders. TL;DR Podcast.ai

Research Software 104

Research Software Artificial Inteligence Technical Review Technology 104

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. While it may be growing, Product in APAC is still different from the West, in no small part due to the cultural differences between the regions. Cultural Differences and Conflict Avoidance.

Product Research 219

Product Research Research Software Feedback Software User Testing 219

The Product Coalition

FEBRUARY 15, 2021

Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? However, if the competition is fierce, technology is advancing rapidly, and big players are investing large amounts, there is no way to avoid becoming a learning organization.

Agile 195

Agile Startups Technical Review Software Review 195

Mind the Product

APRIL 7, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Email sponsor@mindtheproduct.com for more information.

Feedback Software 223

Feedback Software Leadership Product Research Technical Review 223

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Lily also founded ProductTank in Bristol, the Product Managers’ meetup with regular events and talks on Product now with 800+ members and growing. Email sponsor@mindtheproduct.com for more information.

Product Research 225

Product Research Customer Experience Feedback Software Research Software 225

Product Talk

AUGUST 4, 2021

During our coaching session, we reviewed their work and iterated on it as needed. Working with Reviewers: The First Full Manuscript Judgments. One of the last stages of writing a book is inviting reviewers to comment on the full manuscript. The rest of my reviewers also provided great feedback. Tweet This. I was giddy.

Product Research 299

Product Research Books User Testing Feedback Software 299

Userpilot

FEBRUARY 25, 2025

But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. How user session analysis can turn observations into improvements Understanding user behavior isn’t primarily a technical challenge.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88