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520: The future of AI in product management – with Mike Todasco

Product Innovation Educators

Leveraging AI in Product Development: A Practical Approach Mike shares examples of how AI is transforming product development, starting with his own daily interactions with tools like Claude and ChatGPT. His examples demonstrate the versatility of AI in both personal and professional contexts.

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The Matcha Mystery: Why Your “Japanese” Matcha Might Be Made in China

freshtrax

It re-engineered its products, launched U.S.-specific The matcha mislabeling issue is just one example of how cultural context, brand trust, and consumer perception intersect in powerful (and sometimes problematic) ways. Whether you’re launching a product in Japan, adapting your brand for U.S.

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How to Present Customer Insights to Product Managers, Engineers, and Executives

Centercode

Product managers focus on user friction and patterns. By customizing your message for each audience, you keep the core findings intact while showing each group what matters most to their work. Example: “Lisa gave up after trying to connect Slack three times. Example: “Multiple testers failed to connect Slack.

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How to Conduct Mobile Usability Testing That Drives Real Improvements

Userpilot

Error handling and feedback: Does the app provide clear and helpful error messages when things go wrong? Features: Does the app deliver the core capabilities users expect from this type of product? For example: Card sorting: I use card sorting when I need to understand how users mentally organize content or features.

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18 Examples of Customer Retention Emails and How They Work

Userpilot

Effective segmentation is key to sending relevant messages that resonate with your users. Userpilot can help you send behavior-driven, personalized messages to the right users at the right time—all without writing any code. 10 real examples from leading tools (with my take on what works and what doesn’t).

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Persona Development: How to Create Impactful User Profiles

Centercode

Why Personas Matter for Product Teams Personas provide a shared understanding of your users across teams. For example, one group might focus on speed while another emphasizes accuracy. Using Personas in Product Development Once created, personas should guide decisions across your product lifecycle.

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How to Build a Beta Test Support Plan (+ SLA Tips and Checklist)

Centercode

Book a demo of Centercode to see what you're missing  Support Beta Testing Beta Test Planning Team Readiness Support Embedded in Beta Testing Danielle Prince from Wyze highlights an excellent example of deeply involving support in beta in this episode of the Centercode podcast. Schedule a demo to talk with an expert.