The Basics of Product Management

JUNE 30, 2020

An efficient and easy product feedback loop is an essential component of every successful product. Setting up an effective customer feedback loop is one of the primary responsibilities of the product team. Product Feedback Loop – Strategies. Let us take a closer look at these feedback strategies. Not very many.

Product Research 52

Product Research Feedback Loop User Testing Feedback Software 52

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

Analytic Tools 94

Analytic Tools Onboarding KPIs Research Software Feedback Software 94

Userpilot

NOVEMBER 20, 2023

Product teams use the model to evaluate ideas, prioritize features , select tools , assess risks, or allocate resources, to name just a few. These could come from your organization or you can use a ready framework like RICE or ICE. What is the difference between the unweighted and weighted scoring framework?

Product Research 97

Product Research User Testing Customer Experience Research Software 97

Userpilot

AUGUST 10, 2023

In this guide, we’ll explore what behavior-based marketing automation is, how you can use behavioral segmentation to appeal to your target audience, and the right tools for the job. Don’t forget about in-app messaging: contextually relevant tooltips triggered by key events can help show your users what to do next.

Analytic Tools 91

Analytic Tools Feedback Software Marketing Product Marketing 91

The Product Coalition

APRIL 22, 2021

In our specially designed auditions, product managers perform real-world exercises to assess how they think about problems in an environment where nobody from the company knows anything about their experience, their background, or their formal education. Design a new type of exercise equipment for people under the ages of 15.

Analytic Tools 128

Analytic Tools Research Software Feedback Software Product Management 128

Sachin Rekhi

AUGUST 4, 2021

Some mentioned that while they had worked as a PM at startups for several years, they felt they still lacked the skills and tools to reach the next level in their career growth. Some teams do a team brainstorm and voting exercise to develop their roadmap. Or take OKRs, a common goal setting framework used by many product teams.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Key learnings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

ProductPlan

NOVEMBER 9, 2020

Customer feedback is the lifeblood of customer-centricity. It’s impossible to create and improve products without understanding customers’ experience, especially when customers have unengaged and do not provide feedback. But you can’t limit your feedback collection to the customers who are proactively offering it up.

User Testing 98

User Testing Customer Feedback Customer Experience Feedback Software 98

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

Product Research 202

Product Research User Testing Customer Experience Research Software 202

Product Innovation Educators

JANUARY 3, 2022

How product managers can use the Modified Agile for Hardware Development Framework. They think they have the answer for applying Agile principles to hardware projects, and they call it the Modified Agile for Hardware Development (MAHD) Framework. 15:01] How does your MAHD ( Modified Agile for Hardware Development) Framework work?

Agile 112

Agile Development Feedback Software User Testing 112

The Product Coalition

SEPTEMBER 4, 2020

Example: App prototype, Video to test new offering, etc. You should also prepare an insight report on current solutions and competing products. Ideal team size is 6–8 people, which includes participants from Business, Sales & Marketing, Technology, Product and Design teams and any key leadership related to the product.

Research Software 88

Research Software Feedback Software Technical Review User Testing 88

The Product Coalition

NOVEMBER 30, 2022

Let’s explore and discover how we can take the Jobs To Be Done framework to the next level and beyond. But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. In the world of startups, there’s a truism that 9 out of 10 companies fail. Why does this happen?

User Testing 138

User Testing Product Research Research Software Customer Experience 138

Userpilot

JULY 9, 2023

Regularly collecting and analyzing customer feedback is essential for monitoring usability and identifying areas for improvement. A/B tests allow you to identify the best versions of your UI and in-app content. You can deliver your surveys by email or in-app to engage both inactive and active users. Fake door test tooltip.

User Testing 83

User Testing Product Research Customer Experience User Experience 83

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken I worked in healthcare technology at the time. So, if you are in that situation, demand coaching and productive feedback. Prioritization is the most important exercise a product team can take when it comes to a roadmap. Ken Blanchard. To me, it seemed an ordinary day.

Technical Review 117

Technical Review User Testing Product Research Customer Feedback 117

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Rule 1: Know when to lean on your fast System 1 reactions. Why does it matter?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. And you’re telling me you don’t have guidelines for how to conduct interviews, analysis exercises, and communicate findings? A lean product discovery framework can help make it all of this so much easier.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

ProductPlan

MARCH 1, 2023

Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. Product Concept Development This is the first exercise to go through with your team in which you’ll examine what you know about your key personas. Use the right tools.

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

Lenny Rachitsky

FEBRUARY 20, 2024

It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. A big thank-you to Dan Shipper and Dennis Yang for providing feedback on this post. The GPT then returns custom, detailed goals using the SMART framework that takes all the values above into consideration. What are GPTs?

Data Visualization 134

Data Visualization ChatGPT Reporting Tools User Testing 134

The Product Coalition

APRIL 7, 2020

It provides limited useful information to enable robust discussions about priorities or solutions. You’re much better off with one of the frameworks that explicitly communicates certainty/confidence, takes a non-binary view and provides additional information like Kano or RICE. Consider the phrase “I should do some exercise”.

Framework 78

Framework User Testing Feedback Software Customer Experience 78

The Product Coalition

JUNE 11, 2022

Early in my career, I led the implementation of a supply chain analytics module from SAP (enterprise resource planning software). The analytics module sat on top of a software platform we already used. I lead an enterprise software company in the healthcare space. Use the framework highlighted in this post as a guide.

Customer Experience 142

Customer Experience User Testing Data Visualization Analytic Tools 142

The Product Coalition

DECEMBER 31, 2023

Here is a simple tool that will help you create clarity and lead to alignment and better decisions. The tool I want to give you today is to force yourself to turn the shades of grey into black and white. Identifying Bottlenecks I write here a lot about the pirates’ metrics framework.

User Testing 105

User Testing Workshop B2B Leadership 105

Gainsight

SEPTEMBER 20, 2019

The list is compiled from customer feedback received from sales, success, and support teams, as well as opportunities and improvements identified from our internal research and analyses. As you complete the exercise above for each issue and product opportunity, thoroughly document your findings. How will we take the output to market?

Framework 58

Framework Roadmap Customer Experience User Testing 58

UX Planet

FEBRUARY 25, 2024

I’m an online course hoarder, and while I took a lot of advanced design courses in the past, I’m always ready to learn some new tricks and tips from beginner-level courses (and naturally, there are always new tools and features to learn). Now this epic course by Vitaly Friedman provides you with a great shortcut.

UX 87

UX User Testing Customer Experience Banking 87

ProductPlan

JUNE 7, 2022

It is a very meta experience to build the ProductPlan platform as a go-to central hub for everything product management-related. Their thoughts and feedback are an incredible source of information for our product team. We’re currently researching bars and containers in this column and plan to build solutions for these problems next.

User Testing 83

User Testing Vision Customer Feedback Roadmap 83

The Product Coalition

JANUARY 24, 2018

That is what I´m calling “magical framework”. So, in this post I want to do the opposite: I won´t give you one more “magical framework”. In the image below you can see a simple exercise that will help you building this! Looking forward for your feedback! Further reference here: [link] 3. Have any thoughts about it?

Framework 60

Framework User Testing Customer Feedback Customer Experience 60

ProductPlan

SEPTEMBER 29, 2022

Ideation is an intentional exercise to generate a high volume of ideas for a business’s products, services, and customer experience. Unlike “free-for-all” brainstorming sessions, these exercises remain structured and guided by a product team member. However, it comes right before building a prototype and testing the solution.

User Testing 53

User Testing Customer Experience Product Research Customer Feedback 53

The Product Coalition

JULY 7, 2020

For me, Story mapping had become by far the most impactful exercise to align the entire team and have a point of reference that can inform not just engineering and product management, but also marketing, operations, user research, design, and business stakeholders. Story mapping is one of those.

Data Visualization 78

Data Visualization Analytic Tools Research Software Feedback Software 78

PMLesson's Ace the PM Interview

SEPTEMBER 28, 2020

I recently landed multiple mid-senior level PM offers from top technology companies ( FAANG and unicorn start ups ), and I want to document the process I followed for anyone else who may be in similar shoes in future. This is an important exercise to determine what you really want to do and where you really want to work.

Feedback Software 97

Feedback Software User Testing Leadership Document 97

bpma ProductHub

MARCH 13, 2017

As a flexible design framework, the design sprint can yield creative solutions that stakeholders & customers want. You’ll need to focus on how to solve the problem you identified at the start of the design sprint and be open to feedback from the group. (3) by C Emera Trujillo. 3) Then, get tough on those ideas.

User Testing 170

User Testing Research Software Feedback Software Workshop 170

UX Planet

DECEMBER 11, 2023

The goal of this post is to provide facts, links, pricings, and compiled feedback (when available) for the courses that are active today (or soon!), UXCC Student Review(s): “[T]he feedback I received in this course is worth the money. Feedback from my mentor, a Voice Design expert, has been invaluable for me.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69

The Product Coalition

FEBRUARY 5, 2021

She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology. She now wanted to work with technology in a way that allowed her to be part of the product development process.

Technical Advisors 113

Technical Advisors Reporting Tools Technical Review Customer Experience 113

Gainsight

FEBRUARY 15, 2023

The Current Market Is Good News for Product Peeps We’re seeing a lot of folks in SaaS affected by layoffs and cuts on spend. Right now, teams everywhere are reevaluating their technology and spend. This common issue helped her develop a framework to make decisions regarding certain discovery tactics. Discovery is messy, right?

Product Research 52

Product Research Feedback Software Customer Experience User Testing 52

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. When creating customer profiles?—?guess guess what?

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Product Innovation Educators

FEBRUARY 20, 2023

The Product-Market Fit Pyramid is the key framework, and it has five layers that build on each other. Don’t go rushing into the solution space without being clear on who your customer is and what problem you’re going to solve for them. And how satisfied are they with the current solution? Pattern-match the feedback.

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

Modus Create

AUGUST 24, 2021

Software engineers have been testing ever since they could write code. However, the ability to automate software tests commercially emerged only in the 1980s with the introduction of AutoTester. Unit testing is a type of software testing where individual units or software components are tested. Unit Testing Tools.

Software Review 52

Software Review User Testing Product Research Testing 52

Innovatemap

MARCH 30, 2021

These exercises bring out everyone’s unique strengths and different perspectives, so the results are always very different. Most recently, with COVID-19, a lot of our communication went digital and we began sharing more than ever through solutions like Slack. Tell me about the rotating leader framework.

Feedback Software 52

Feedback Software Framework Branding Education 52

The Product Coalition

JANUARY 24, 2021

A flexible framework for one of today’s most important business documents “A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat.”?—?Deep that users click to try the feature when given the opportunity) to validating that your proposed solution actually solves it (e.g.

Onboarding KPIs 129

Onboarding KPIs User Testing Customer Experience Feedback Software 129