UX Planet

DECEMBER 19, 2023

The topic for this article came about recently, since one of the applications I worked on 13 years ago (technically speaking, I started working on it 13 years ago, and that particular engagement continued for 2 years), is still actively being used in a facility that I go to almost on a daily basis.

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Feedback Software Analytic Tools User Testing Research Software 91

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. They are created through extensive user research and represent the various target users for whom the product is being designed. The challenge?

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User Testing Research Software Feedback Software Analytic Tools 52

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Critical for their expansion, doing so also established current tech trends. Keep reading for info on Google’s current user research.

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User Testing Research Software Customer Feedback Feedback Software 110

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Your team should have explicit data that has come directly from customers’ mouths (surveys, ratings and reviews, message centers, etc.) So, we won’t waste your time. So, what are you waiting for?

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User Testing Customer Experience Feedback Software Research Software 257

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Product Talk

NOVEMBER 17, 2021

It’s no wonder we end up with software that doesn’t work for our customers. When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. Align around specific solutions by story mapping the possibilities.

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Product Research User Testing Customer Experience Feedback Software 220

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. Initial user research. Scope and team.

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Research Software Analytic Tools Feedback Software UX 95

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Consideration At this stage, prospects research and compare options. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. The goal is repeat purchases.

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Data Visualization User Testing Analytic Tools Customer Feedback 84

The Product Coalition

SEPTEMBER 4, 2020

How to conduct Usability Testing [Back to?—?Product Example: App prototype, Video to test new offering, etc. You should also prepare an insight report on current solutions and competing products. It might be an actual interview, a recorded session or summary of any previously conducted research. Prev : Chapter 9?—?Fundamentals

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Research Software Feedback Software Technical Review User Testing 88

The Product Coalition

APRIL 22, 2021

On top of that, there are now huge volumes of research from academic circles, as well as popular journals like Harvard Business Review , INC.com , and Forbes ?—?all The creative question The creative question is designed to test someone's lateral thinking and creative skills. all pointing to a simple fact.

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Analytic Tools Research Software Feedback Software Product Management 128

Sachin Rekhi

JUNE 1, 2017

Bear with me for a minute here, because I'm going to start by taking a detour and explaining a much researched problem in probability theory: the multi-armed bandit problem. Not just with using the computer, but very quickly in high school learned how to program it to make initially games and then various apps and utilities.

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Technical Review Software Review Research Software Reporting Tools 109

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Consideration At this stage, prospects research and compare options. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. The goal is repeat purchases.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

JULY 9, 2023

Start improving user experience and usability with user research. Next, generate and prioritize ideas for improving the usability and user experience you’ve identified in the research. Card sorting and fake door testing are useful testing methods before the product launch. In-app survey built in Userpilot.

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User Testing Product Research Customer Experience User Experience 79

ProductPlan

SEPTEMBER 26, 2020

But research and development can be challenging to quantify. There’s no direct, straight line between a research exercise and the balance sheet. Yet research and development are essential to the long-term success of companies and their offerings. How Do You Know Your Research and Development Spend Is Appropriate?

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Research Software Product Research Technical Review User Testing 76

Mind the Product

APRIL 24, 2018

Setapp provides Mac users with a way to use and discover new apps, and developers with a new way to reach customers and generate extra revenue. We liken Setapp to Netflix for Mac software: the user pays a monthly subscription and receives access to a suite of curated Mac apps. It’s a new style of distribution for Mac apps.

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Product Talk

OCTOBER 20, 2021

And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. Like many aspects of continuous discovery, there’s no single right way to build your tech stack. Tweet This.

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The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. In the 2010s, the lines between keyboard-centric computers and touchscreen tablets/app-based devices started to blur. Breakup, as captured by my fitbit.

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Wireless Technical Review Research Software User Testing 79

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Yes, you do!

Data Visualization 91

Data Visualization Analytic Tools Technical Advisors User Testing 91

Mind the Product

FEBRUARY 7, 2017

But synthesising information into insight is an art form and an exercise in restraint. For product managers standing at the intersection of business, technology, and user experience, it’s a screaming match from functional teams fighting to be heard. User Experience teams often use user interviews to test and explore.

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Customer Feedback User Testing Data Visualization Customer Experience 84

Userpilot

JULY 8, 2021

Product management guides the development of a product at the intersection of technology, UX, and business. A good product manager course should teach you many skills including technical skills, project management skills, and communication skills. Project management skills with respect to software development practices (e.g.

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User Testing Research Software Analytic Tools Feedback Software 62

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. What is the purpose of storing the data?

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Research Software User Testing Product Research Customer Experience 60

The Product Coalition

SEPTEMBER 3, 2019

The Nielsen Norman Group are one of the leading UX consultancies and researchers, sharing best practices around the world. Last week I was lucky enough to attend one of their conferences to sample some of their learnings from design thinking, usability testing and omnichannel experiences.

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User Testing UX Product Research Data Visualization 60

BrainMates

JULY 31, 2023

Organisations that do consider innovation tend to focus on new technological gambles that are dubbed to be ‘innovative’ but fail to deliver a commercial return. When faced with challenges, we conceive new solutions to try to solve our problems. These new solutions can change the way we live our lives. What Exactly Is Innovation?

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The Product Coalition

APRIL 2, 2022

This article is not intended to be a book review, but I used the skills described in this bestseller to link them with our day-to-day Product Management life. You can read more reviews and even buy the book with my affiliate link: [link] 1. you can test more changes faster. Influence Wielding effective tactics for persuasion.

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Product Management Product Manager User Testing Customer Experience 152

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

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Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

After working in consulting, many management consultants desire to exit into and work at a tech company. If you've already decided you want to work closer to tech and are ready to start making the transition to PM, you're on the right page! Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Nulab

JULY 9, 2019

There’s no denying that many employees hate when their companies host mandatory team-building exercises. . After all, there are only so many ice breaker activities and trust-fall exercises employees can handle. If you’re hosting a team-building exercise, there’s one activity you might want to steer clear of: ice breaker questions.

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Reporting Tools Research Software Feedback Software Data Visualization 57

PMLesson's Ace the PM Interview

MAY 19, 2020

Even though the role is very versatile and one of the least standardized roles in tech companies, there are core sets of skills you can develop to be in a good position to become a strong Product Marketing Manager. Here are some exercises that might help boost your creative skills: Think about some products you use often.

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Product Marketing User Testing Marketing Technical Review 52

Product Talk

OCTOBER 18, 2023

A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. And sadly, most product teams don’t do any assumption testing at all. In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions?

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Product Research User Testing Testing Analytic Tools 255

Nulab

SEPTEMBER 22, 2021

Research part 1: Qualitative research for competitive positioning. Any good positioning strategy begins with plenty of research. Let’s look at how to conduct market research in a little more detail. If you’re researching multiple markets, verticals, or sub-markets, you’ll need to repeat this task for each one.

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Positioning User Testing Reporting Tools Data Visualization 69

The Product Coalition

JULY 24, 2020

Any inaccuracies or misinterpretations are due to me. For example, seemingly simple things like not forgetting to keep your phone charged and to enable audio recording, asking for formal permission to record them, getting the research reward voucher receipt signed, and so on. When creating customer profiles?—?guess guess what?

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Product Research User Testing Data Visualization Customer Feedback 78

Bain Public

MARCH 20, 2021

There are many peer-reviewed studies compiled by the Product Development and Management Association (PDMA) that illustrates about half of all product development projects fail; this failure rate is especially much higher in smaller and startup companies. Do not assume anything will work until it is first tested.

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Development Product Research User Testing Product Management 52

ProductPlan

JUNE 5, 2020

Now, we’ve evaluated top picks based on course content, reviews, communities/groups around the certifications, and industry recognition. The course covers basics like assessing target opportunities, building software products, and how to launch a great product. But how do you know which ones are worth your time and money?

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Certifications Customer Experience Artificial Inteligence Product Management 105

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. Having technical background is a strong signal of these qualities, but not a must. Everyday’s tasks are different.

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B2B User Testing Technical Review Customer Feedback 60

Amplitude

OCTOBER 4, 2017

But then online came along and with it, a new software distribution model emerged (SaaS). But the products being developed, the websites and applications, were essentially marketing tools – glorified digital brochures. Today, however, websites and apps are the product. And this isn’t just in tech.

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User Testing Research Software Data Visualization Analytic Tools 71

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

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Generative AI Customer Communications Technical Review Reporting Tools 109

UX Studio

NOVEMBER 27, 2018

But why does everyone want to adopt this mysterious, seemingly one-size-fits-all solution. The official definition states that as a solution-based approach to problem-solving, Design Thinking emphasizes creative, practical thought. This combined technique and methodology requires finding less obvious solutions to difficult problems.

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