Userpilot
OCTOBER 19, 2024
Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code.
Johanna Rothman
MARCH 5, 2020
This part is about shortening feedback loops. Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. I'll call this checking in code in Email that broke Search. They had one piece of feedback: the checkin broke “unrelated” code.
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Intercom, Inc.
NOVEMBER 2, 2021
As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . You should always be asking for peer review on a people management problem before you take action, whether that’s from your own manager or your HR team. Always ask for advice.
Alchemer Mobile
MARCH 11, 2025
On the other hand, poor support can quickly lead to bad reviews, social media complaints, or lost customers. In-App Feedback Prompts: Embedding feedback buttons or pop-ups within your app, platform, or website to capture real-time insights. Act on the feedback provided Customers notice when their feedback isnt being addressed.
Product Talk
APRIL 11, 2018
” Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. Writing code is a perfectly valid way to learn, if it’s the fastest way to learn. The key with discovery is speed of learning, not speed of writing code. If writing code helps us learn faster, by all means do it. Tweet This.
Userpilot
MAY 30, 2024
In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. In this article, we’ll explore the steps to establish an effective feedback loop and provide real-world examples. Implementing a customer feedback loop helps you identify and address customers’ needs.
Intercom, Inc.
OCTOBER 8, 2020
Right off the bat, Kristen acknowledges that the freemium model isn’t a universal cheat code for winning sales. The beauty of the freemium model in an enterprise setting is that the supplier due diligence process is already much further along. Listen to the full episode above or check out Kristen’s key takeaways below.
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