Mind the Product

SEPTEMBER 19, 2019

I’ve done courses in related areas like software development, marketing and project management but hold almost no formal certifications. I often use them to keep on top of the latest trends, ask questions, and to give and receive feedback. It’s easier and cheaper than ever with the rise of “no code” tools.

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Feedback Software Product Management Product Manager User Testing 96

Userpilot

AUGUST 28, 2024

TL;DR A customer onboarding manager is the person behind developing and implementing onboarding strategies to help SaaS customers move seamlessly from sign-up to effective product use. Customer onboarding managers utilize various tools to enhance their work. Looking into tools for customer onboarding managers?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

AUGUST 30, 2024

TL;DR A customer onboarding manager is the person behind developing and implementing onboarding strategies to help SaaS customers move seamlessly from sign-up to effective product use. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Without further ado, let’s get into it!

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Onboarding KPIs Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Take a look at how these companies position themselves: Product Onboarding Tool. vs. A Product Onboarding Tool for Startups. vs. The Product Growth Tool for Product Teams.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

AUGUST 26, 2019

For software products : design interface, data sets, infrastructure ?? For example, Uber developed Uber eats, based on modules such as its already established network of drivers and tech platform that can track and predict driving times. For example, capabilities and technology required to perform these defined functions.

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Feedback Software Customer Experience User Testing Data Visualization 64

Intercom, Inc.

OCTOBER 24, 2019

People were just connecting with each other in such a benevolent way through this platform. He saw in it what he felt like growth had been 10 years ago, which was this thing that many startups were trying to do with very little structure or framework. It’s the software that people can do tons of different things with.

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Research Software Customer Experience User Testing Feedback Software 116

Hutwork

MARCH 19, 2018

Each product iteration is different, technology is ever evolving, and work environments change as well. The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive. Management books normally discuss processes and people and skip over technology. A true teacher would never tell you what to do.

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Books Research Software Feedback Software Product Management 67

Split

AUGUST 16, 2018

Chances are if you’re an engineer or product manager who works on anything even somewhat related to continuous delivery, Jez Humble wrote your handbook. This co-author of the Jolt award-winning Continuous Delivery also made hefty contributions to both Lean Enterprise and The DevOps Handbook. It’s 2018!

Analytic Tools 58

Analytic Tools Feedback Software Research Software Engineering 58

Bain Public

DECEMBER 14, 2021

As the technology industry continues to grow, so much product managers so they don't fall behind. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) by Clayton M. The Innovator's Solution: Creating and Sustainability Successful Growth by Clayton M.

Books 52

Books Research Software Product Research Reporting Tools 52

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. However, startups are very different from large companies.

User Testing 49

User Testing Technical Review Data Visualization Customer Feedback 49

The Product Coalition

OCTOBER 19, 2017

I ( LinkedIn profile ) was in a very similar situation a few years ago, when I co-founded a Tech Startup and was managing the product. To close this knowledge gap, I thought it would be a good idea to develop a platform to provide resources for people looking to learn Product Management.

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User Testing Product Management Product Manager Product Research 60

The Product Coalition

AUGUST 14, 2018

Inspired: How to Create Tech Products Customers Love by Marty Cagan This is basically the best handbook on product management that I’ve ever read. The Lean Startup by Eric Ries This book pretty much started a revolution in how we create products (or brought together a lot of the new techniques that were taking off).

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Product Management Product Manager User Testing Product Research 60

Lenny Rachitsky

APRIL 7, 2024

Normalize feedback: Create a culture where giving and receiving feedback is encouraged and valued. Feedback should be constructive, clear, and focused on behaviors and performance, not personal attributes. Provide clear feedback on where they’re falling short and what changes are necessary for improvement.

User Testing 57

User Testing Customer Feedback Customer Experience Feedback Software 57

freshtrax

JANUARY 24, 2025

Michael Margolis and his team also put together a handbook called Learn More Faster , which is available as a free PDF and has been a go-to resource for me lately. It was also interesting to learn that even Google Ventures uses platforms like Userinterviews.com and Respondent to find participants just like we do at btrax.

Data Visualization 52

Data Visualization Customer Feedback User Testing Research Software 52

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. However, startups are very different from large companies.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. However, startups are very different from large companies.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

Product Bookshelf

AUGUST 22, 2016

The solution is to develop an emotional ‘hook’ that fundamentally changes user behavior. Thinkertoys: A Handbook of Creative-Thinking Techniques. Find the solution to the smallest component, then work your way up. The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

PMLesson's Ace the PM Interview

MAY 13, 2020

We highly recommend this book as it can serve as your handbook for every step of PM recruiting. Aim to do 5 mock interviews per week while also reviewing your feedback and your own mock interview performance. Can be creative with the approach and/or the proposed solutions. Read: So you want to be a Product Manager.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

Lenny Rachitsky

APRIL 18, 2024

They possess an unwavering conviction in their startup’s potential, even in the face of daunting obstacles. Beware of “tar pit ideas”: ideas that receive initial positive feedback but may lead to long-term challenges. A successful pivot often entails focusing on familiar problems and refining previous solutions.

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The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. The Product Death Cycle emerges when we build features based on customer feedback but still see low usage. Imagine this: You're receiving feedback from a core group of users.

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Product Research User Testing Customer Feedback Customer Experience 52

Alchemer Mobile

OCTOBER 22, 2020

Is there a pattern underlying how technologies hook us?Nir This highly practical book, paired with its online companion, will teach you the processes and tools you need to create products that sell. How to Innovate with Minimum Viable Products and Rapid Customer Feedback. How to Land a Product Manager Job in Technology.

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NextBigWhat

NOVEMBER 17, 2024

Make: Bootstrapper’s Handbook by Pieter Levels is a no-nonsense, hands-on guide for aspiring indie entrepreneurs looking to build and scale profitable startups without relying on venture capital. The essence of the book emphasizes execution: start building quickly with whatever skills and tools you have.

Feedback Software 52

Feedback Software Startups Books Article 52

freshtrax

JANUARY 24, 2025

Michael Margolis and his team also put together a handbook called Learn More Faster , which is available as a free PDF and has been a go-to resource for me lately. It was also interesting to learn that even Google Ventures uses platforms like Userinterviews.com and Respondent to find participants just like we do at btrax.

Data Visualization 59

Data Visualization Customer Feedback User Testing Research Software 59