Alchemer Mobile

NOVEMBER 23, 2021

While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Jessi Alva, Director, Technical Product Management at SAP Concur. What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers?

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Technical Review Feedback Software Product Management Product Manager 245

UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. We proposed 4 high-impact solutions through prototypes on Figma.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Mind the Product

APRIL 7, 2020

A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Roman’s site also has a ton of incredibly useful tools – Randy’s favourite is the Decision-Making chart. Quote of the Episode. Being empathetic. Quote of the Episode.

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Feedback Software Leadership Product Research Technical Review 223

Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company.

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Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. I review strategies and roadmaps. Other Times, it's due to a lack of skill set in product leaders.

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Weak Development Team Product Research Research Software Feedback Software 250

Product Innovation Educators

NOVEMBER 6, 2023

Joining us is Daniel Erickson, the Founder and CEO of  Viable, an AI analytics tool that enables businesses to instantly access and act on valuable insights from customer feedback, saving them hundreds of hours spent analyzing feedback. Before founding Viable, he held senior leadership roles in engineering, technology, and product.

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The Product Guy

JANUARY 7, 2025

Every great solution starts with finding the real problemand often, its not what it first seems. A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management.

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Feedback Software User Testing Weak Development Team Customer Experience 150

Roman Pichler

MAY 8, 2018

Three Types of Leadership. Each role provides a distinct type of leadership. The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. Lead the Product. That’s the job of the development team.

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Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Third, the team observes sustainable pace. But this would be wrong.

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Weak Development Team Development Software Review Technical Review 374

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

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Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. The role isn’t well defined, and processes and tools are evolving too. These tools mostly show initiatives.

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The Product Guy

FEBRUARY 27, 2020

Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints. The sales team and leadership promised the clients to deliver the product without having any discussion with the engineering team. As we neared our deadline we failed to come up with a better solution.

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User Testing Weak Development Team Product Research Customer Experience 419

The Product Coalition

NOVEMBER 12, 2024

The automotive industry’s entrenched methods focused on optimizing these ICE systems, often at the expense of innovation in alternative energy sources. Under Musk’s leadership, Tesla adopted a first-principles approach to rethinking fundamental aspects of the electric car. So imagine what first principles can do for your roadmap.

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Roadmap Automotive Product Research Feedback Software 110

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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Analytic Tools Data Visualization Feedback Software Research Software 174

Lenny Rachitsky

MAY 20, 2025

billion in annual gross profit, expand globally, and build out a full suite of products across payments, banking, and SaaS. After stepping down a few weeks ago, he’s spending his newfound time crystallizing his most important leadership lessons learned over the past decade. They review the manager’s performance.

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Weak Development Team Data Visualization Technical Review Reporting Tools 116

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. While screensharing.

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Product Research Reporting Tools Product Management Data Visualization 112

Mind the Product

MARCH 17, 2020

I mean obviously no… But it turns out that when you start looking into it, that this one freaking little icon that looked so “Oh it’s 5 seconds, we’ll just draw it in there”… it turns into you’re going to have to hire more people, write a policy guide, and create an entire admin system for [it].

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Roman Pichler

SEPTEMBER 11, 2023

This individual leads the product team, not by being the boss but by exercising emergent leadership. It’s important that they have the right skills to spot and evaluate design and technology opportunities and to develop a rough understanding of the likely effort required to implement product decisions.

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Reporting Tools User Testing Customer Experience Product Research 386

Lenny Rachitsky

JANUARY 14, 2025

Laura Tacho is the CTO at DX , has taught over 1,000 tech leaders through her course on developer productivity metrics , and on the side is an executive coach for engineering leaders. Her background is in developer tools and distributed systems. I’ve yet to come across a software leader who isn’t.

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Product Research Research Software Data Visualization Reporting Tools 132

Lenny Rachitsky

NOVEMBER 19, 2024

Below, Hilary Gridley , director of product management at WHOOP, shares strategies she’s learned to leverage the latest AI tools to not just become a better manager but to level up her entire team. These tactics and tools are practical and actionable, and you can start experimenting with them today, even if you’re not managing.

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User Testing Customer Feedback Feedback Software Reporting Tools 130

Product Talk

MAY 10, 2017

How do managers monitor and provide feedback without dictating and controlling? When we ask our teams to build an Android app or to develop a subscription offering, we are also being output-oriented. Or they prefer a mobile web experience to an app experience? So I started to wonder: How do we empower product teams?

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Product Research User Testing Feedback Software Research Software 275

The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. The right data and experimentation tools. Don’t forget Tech debt and bugs.

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Research Software Feedback Software Systems Review Product Research 174

Product Innovation Educators

MAY 18, 2020

Instead, I review the lessons learned from myself and my team that created and launched the summit. Product leadership. 13:52] Customer feedback: We surveyed attendees, including All-Access Pass customers, after the Summit. 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked. Communication.

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Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Technology potentially can keep up, but humans can’t. Sustainable Technology piece at ByteAnt. Quote of the Episode.

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UX Planet

DECEMBER 25, 2024

I remember sitting in a leadership meeting as the UX leader, and out of nowhere, someone asked, Jas, whats the Return On Investment, aka ROI, on UX? However, when ROI becomes the primary metric for UX, it stifles creativity and empathy and reduces UX to a mere tool for conversion. I know I am. Thats more than missed revenue, right?

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Mind the Product

APRIL 10, 2018

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

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UX Planet

NOVEMBER 18, 2024

The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment/ situation. Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Let deep dive into 4 Ps.

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Data Visualization Feedback Software Framework Analytic Tools 98

Mind the Product

OCTOBER 29, 2018

Defining your process for feedback will save time and improve feedback quality. Consider Your Approach to Feedback. At every level of our careers, we are faced with unsolicited, opinionated and sometimes outlandish product feedback from our internal teams. Dismissive of Feedback. Do you start with a “No”?

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Feedback Software User Testing Customer Feedback Product Research 144

Intercom, Inc.

FEBRUARY 10, 2022

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Check with your team to know their pain points and use tools that allow for the most integrations.

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Reporting Tools Research Software Feedback Software User Testing 211

Mind the Product

APRIL 14, 2020

We always try to make general tools that can be used by anybody. I think creating a generic tool is much harder than doing a specific one for a niche, but that’s something that excites us because we really want to operate on a global level and really have a global impact with the tools that we create. Quote of the Episode.

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Feedback Software Product Research Technical Review Entertainment 39

Mind the Product

JULY 28, 2020

That’s another level of difficulty and in her new book, The Team That Managed Itself: A Story Of Leadership, Christina Wodtke does just that. That’s another level of difficulty and in her new book, The Team That Managed Itself: A Story Of Leadership, Christina Wodtke does just that. Using feedback effectively.

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Product Research Analytic Tools Feedback Software Technical Review 214

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. We’d love any feedback you have for us, so please go ahead and share your thoughts – rate and review The Product Experience on your podcast app so that we can make it even better!

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Product Research Customer Experience Feedback Software Research Software 225

The Product Guy

MARCH 27, 2018

In my view, he or she should have these main skills: manage the release process and roadmap prioritization, be able to suggest technical solutions during discussions with developers, and be knowledgeable in all the tools and terminology of the Agile process. The results were not always positive.

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Product Management Product Manager Technical Review Software Review 290

Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Are Sales Engineers and Solution Consultants the Same? Are Sales Engineers and Solution Consultants the Same?

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Feedback Software Consulting Engineering Technical Review 130

Mind the Product

MARCH 3, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. We’d love any feedback you have for us, so please go ahead and share your thoughts – rate and review The Product Experience on your podcast app so that we can make it even better! Talk to us.

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Product Research Feedback Software Technical Review Entertainment 207

Alchemer Mobile

MARCH 17, 2020

Due to rapidly-changing technology, customers have high expectations for the products they use. Whether that’s inviting your highest-value customers to participate in a beta or sending out surveys before and after a big mobile app update, you need a way to collect mobile feedback and check the pulse of your customer experience.

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User Testing Feedback Software Technical Review Customer Experience 147

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

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