Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Intercom, Inc.

JULY 7, 2022

But when it comes to software, we don’t have those same checks in place, and it’s far more common to build products and services that don’t take into consideration people with disabilities. There was no solution they could use, so they built one. So why is it that accessibility is not a priority when developing software?

Research Software 118

Research Software Product Research User Testing Weak Development Team 118

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. What are the key product features?

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

nulab

NOVEMBER 5, 2021

A flash Silicon Valley campus staffed by armies of developers, bazillions in the bank, and countless users. You need to understand their product team structure… And you need to learn how startups can adapt them for rapid scaling without losing sight of their goal. Product roles explained: Product team structure.

Research Software 72

Research Software Feedback Software Weak Development Team User Testing 72

Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. ” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development.

Transportation 279

Transportation Research Software User Testing Travel 279

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. If done right, empowering leadership can free up a lot of time for managers. They don’t have to make every decision and double-check everything done by their teams.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality.

Reporting Tools 125

Reporting Tools Agile Feedback Software User Testing 125

Product Talk

SEPTEMBER 11, 2019

One of my goals at Product Talk is to showcase what good product management looks like. Today, I’m excited to introduce a new series, Product in Practice, where I’ll profile product managers doing great work. To kick off the series, we interviewed Rachel Allen , Director of Product at Omnitracs.

Research Software 185

Research Software User Testing Data Visualization Feedback Software 185

The Product Coalition

JUNE 4, 2018

For the past 6 months, I’ve been thinking a lot about pricing and packaging technology products. I kept wondering why companies continue to struggle with pricing and packaging their products. Failure to enforce the current process and blaming the sales teams. Quickly create a pricing tool for the packages.

Feedback Software 60

Feedback Software Research Software Weak Development Team User Testing 60

Sequent Learning

JULY 25, 2022

You’ve been working at home, you miss your team. ” Have you been paying attention to your professional development as a product manager? Regardless of your situation, whether you’re a new product manager or one with a few years of experience, you probably should put professional improvement on your agenda.

Weak Development Team 40

Weak Development Team Customer Experience Reporting Tools Development 40

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you!

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. However, their (and all product team members’) superpowers and role in SaaS growth is invaluable!

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

Mind the Product

MAY 14, 2018

It was only after director and screenwriter James Gunn sent out this tweet that I realised the same can be said of product management: It’s worth reading his whole thread but essentially his point is that, while people don’t die if you act badly, to act well you need years of training, practice, experience, and honing your skill set.

Product Research 150

Product Research Research Software User Testing Product Management 150

The Product Coalition

MAY 18, 2016

I did what I should have, and was not bad at it, as numbers and analysis are not hard for me, but besides, I couldn’t say that I really enjoyed it. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. Product manager is the title of a role in technology companies.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Userpilot

JANUARY 21, 2021

Drawing a clear line between a product owner vs. product manager can be tough, given their varying roles from company to company. Despite any difference in roles, both the product manager and the product owner share a common goal: building products that create value for the stakeholders. In a hurry?

User Testing 98

User Testing Customer Feedback Onboarding KPIs Product Management 98

Mixpanel

JUNE 10, 2020

This understanding of why we do what we do is core to our product strategy, and informs every decision we make. No matter the industry, product experimentation should always be done with your customers top of mind. On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

The Product Coalition

OCTOBER 15, 2019

The “Accidental” Product Manager?—?what what skills are required to be a great PM PM Meowalot Product Managers can come from various paths?—?from from Engineering to UX to Marketing to Project Management, Sales, Business Analysts, Entrepreneurs, Customer Service, and sometimes Marketing.

Product Management 68

Product Management Product Manager Research Software Data Visualization 68

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. We are ready to help you with any design and research challenges you might have. . UX design and user experience research agency designing impactful digital products. Top 10 New York Design Firms I n 2021.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Hutwork

MARCH 19, 2018

Product management goes well beyond those certified in agile or another method. Whether you became a product manager or someone asked you to wear one more hat, leading can be stressful. One key to successful product management is to keep learning. The Product Book: How to Become a Great Product Manager.

Books 67

Books Research Software Feedback Software Weak Development Team 67

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. Des Traynor, Co-founder and Chief Strategy Officer.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

The Product Coalition

OCTOBER 5, 2020

Many teams and organisations jump into build mode too early. When you suggest a Product Discovery as a way to help get better results it gets rejected. This article is a way to answer the question: “Why do Product Discovery?” Some teams do this continuously, and others do it more like a project. Increase your prices.

Product Research 180

Product Research Research Software Weak Development Team Customer Experience 180

PMLesson's Ace the PM Interview

MARCH 1, 2020

An inside look at product management at IBM and the interview process. Kevin Wei is an Offering Manager at IBM managing Watson Knowledge Catalog and DataStage. In this Path to PM blog post, Kevin shares his journey breaking into a product role as a new grad hire at IBM. What is an IBM offering manager?

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently.

User Testing 169

User Testing Weak Development Team Customer Experience Customer Feedback 169

The Product Coalition

FEBRUARY 8, 2018

The 10 Thorniest Problems In Product (And The Solutions That Successful Companies Are Using To Tackle Them) As research for my upcoming fourth book, I’ve been interviewing dozens of product leaders and creators. The biggest challenge facing remote or distributed teams is not some unmet technology solution.

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

The Product Coalition

OCTOBER 6, 2020

By leading the creation and development of groundbreaking qualitative analysis products, Jared is dedicated to helping companies like Netflix, Sony, and Disney understand how their content impacts audiences everywhere. Hui; guided by research on human emotion from noted psychologists, Dr. Paul Ekman and Dr. Robert Plutchik.

User Testing 145

User Testing Data Visualization Product Research Research Software 145

ProductPlan

MARCH 10, 2023

So much of what can go wrong with a feature release is related to poor execution of the broader feature launch process. Product teams find a never-ending opportunity to improve on what came before. However, the exception occurs at the end of the lifecycle when the team sunsets the product.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

PMLesson's Ace the PM Interview

MARCH 9, 2022

As a capable, experienced UX designer or UX researcher, you spend your time thinking about how a product affects the user experience. You are constantly considering potential and real problems, testing out solutions and evaluating those solutions for effectiveness.

UX 52

UX User Testing Product Research Product Management 52

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. This blog is a transcript of part of that meetup, focusing on how to structure Product Management. Rich Mironov presenting on why we need Product Management.

Reporting Tools 85

Reporting Tools Product Research User Testing Product Management 85

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. Being more specific also gives us an opportunity to connect our teams emotionally to our (ahem) users. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Sequent Learning

SEPTEMBER 4, 2019

Fundamentals of Product Management – For the Last Time. People often ask me why I write books and articles about product management. Sometimes I write as an outgrowth of my benchmark research with results worth sharing for the greater good of our community. That’s great news.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

The Product Coalition

JANUARY 25, 2019

The Key Skill For Success In Product Management SUCCESS TAKES TIME Product Management career entry and long-term success can be challenging. In that time, I’ve been lucky to work for some of the great technology companies in iteratively better and better roles. Finance and LinkedIn self-reported job titles.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

Amplitude

AUGUST 30, 2017

At the Product Analytics Summit in Seattle this past March, we chatted with some of our customers about how they use Amplitude as part of their product development toolbox. Feedback is one of the most powerful tools at your disposal. Back in the 80’s, Intuit released Quicken as a personal finance management tool.

User Testing 71

User Testing Analytic Tools Customer Feedback Feedback Software 71

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. Let’s switch out of ERP systems and become currency traders.”

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

DISQO

JUNE 30, 2017

When we surveyed 140 product managers, 1 in 2 said that their C-suite has direct input for what goes on the roadmap. Input from executives is only less common than input from product owners, engineering teams, and the product managers themselves. Below are four lessons I learned from them.

Weak Development Team 53

Weak Development Team Product Research User Testing Customer Feedback 53