Userpilot

JANUARY 28, 2021

Eric DeVries also started in an engineering role: “ After 11 years as a software developer/engineer, the military put me in the role of a “Technical Engineering Manager”, because of my background and ability to define/describe requirements to developers, collaborate with Stakeholders while advocating for the end-user.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). It’s how companies like Slack, Notion, Calendly, and Loom have achieved such viral growth. They use their product as the selling point. What is product growth?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Gainsight

OCTOBER 5, 2020

Shawna stated, “I was immediately hooked from there.”. Salesforce seemed like a good place,” Shawna said. And so I took the lead, which turned out to be a very good decision.” . “And And so I took the lead, which turned out to be a very good decision.” . It is not an easy art form. Shawna is right.

Customer Experience 66

Customer Experience Data Visualization User Testing Customer Feedback 66

Andrew Chen

JUNE 6, 2017

Product-channel fit is key (Pinterest + workplace productivity tool = dissonance). Stage 1: Map the user lifecycle: What are all the other tools, apps, offline experiences that your users are also coming into contact with? I walk through each stage, step by step, and talk through some of the strategic dynamics to think about.

User Testing 88

User Testing Startups Feedback Software Customer Experience 88

Userpilot

JUNE 9, 2022

If you’re looking for an employee onboarding solution for third-party apps – Walkme might be the better choice. The software allows you to create in-app, interactive content that guides users through processes in real-time and offers them intuitive on-demand assistance, within any browser-based application. Read on to find out!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Sequent Learning

OCTOBER 28, 2018

To bring your product strategy to light, every product must be validated for product-market fit, prior to launch, and through successive iterations. MPM 023: HOW TO VALIDATE PRODUCT-MARKET FIT. 00:02:40] Nader: Thanks for inviting me. We are all trying to build an MVP and get product-market fit pretty quickly.

User Testing 40

User Testing Product Marketing Feedback Software Analytic Tools 40

Userzoom

DECEMBER 17, 2019

Come with me… We asked some of the most respected UX professionals the following question: How do you communicate the value of user research to stakeholders? Tell me what happened the last time you did user research? Tell me what happened the last time you did user research? But where will you find such a panel!?

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Userpilot

DECEMBER 8, 2022

To avoid product failure, don’t launch without achieving product-market fit first. Good product positioning helps achieve customer fit and avoid customer dissatisfaction. A successful pricing strategy drives revenue while ensuring users get good value for their money. SaaS startups fail due to poor product market fit.

Feedback Software 98

Feedback Software Research Software User Testing Analytic Tools 98

Intercom, Inc.

SEPTEMBER 22, 2022

She dove into the world of customer interviews, and just like that, she was hooked. So hooked, in fact, that after conducting thousands of interviews, she ended up writing “ Deploy Empathy: A Practical Guide to Interviewing Customers ,” which we’ll be discussing today. And for a while, that was the case for Michele. Michele: Yes.

User Testing 138

User Testing Research Software Customer Experience Analytic Tools 138

The Product Coalition

FEBRUARY 15, 2021

Also, let me introduce you to the anti-patterns agile startups shall avoid at all costs. ?? Also, let me introduce you to the anti-patterns agile startups shall avoid at all costs. ?? There is the ‘what’s-in-for-me’ syndrome: why would a middle manager put his or her career on the line by supporting the agile mindset?

Agile 180

Agile Startups Technical Review Software Review 180

UX Studio

SEPTEMBER 20, 2023

I don’t mean a separate app, but in the thing you work on today. I felt that line kind of made s ense to me and I could relate to that. But in today’s world, with these integrated systems like make.com, users are deciding for themselves what the experience should be, and I think that’s a really interesting shift.”

Research Software 75

Research Software Feedback Software User Testing Product Research 75

The Product Coalition

JANUARY 12, 2022

Away from these sales pitches, freemium or trial version makes the user hooked to product, onboard themselves that push them to upgrade the subscription. Generally, in sales-led growth, the sales team charge a good premium amount to increase the customer LTV to reduce the impact of a longer sales cycle. Let’s move the case.

Research Software 160

Research Software Technical Review Strategy Product Research 160

The Product Coalition

MARCH 28, 2021

From being on the path to becoming a genuine Social Media App ‘for the masses’ to its eventual ban leading to the emergence of several clones, a lot has happened. For such an ecosystem to succeed, there must be good traction from both sides. For such an ecosystem to succeed, there must be good traction from both sides.

User Testing 181

User Testing Feedback Software Entertainment Product Research 181

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  Or why this distinction is essential to their investors.  But  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Let’s get started!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

Userpilot

JANUARY 20, 2024

TL;DR Userlane is a good choice for product adoption and it comes with features such as user segmentation, interactive walkthroughs, tooltips, and onboarding checklist. In such cases, tools like WalkMe or Appcues, known for their deep customization capabilities, might be a better fit. Let’s get started!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 52

The Product Coalition

NOVEMBER 16, 2020

On Soundcloud, there’s only one type of media: audio. But if we look closer this audio content can take many forms: track, mixes, podcasts, interviews… Just like on Spotify you would say! Except for one: mixes. And this particularity can be leveraged to stand out from this competition. I’ve grouped all player/content specific buttons at the bottom.

Product Research 83

Product Research Positioning Customer Experience Research Software 83

Intercom, Inc.

DECEMBER 12, 2018

When preparing for any technology implementation, if you’re anything like me your first step is to head straight to Google or G2 Crowd , compare feature sets and pricing, and maybe kick the tires with a free trial to see if it’s a good fit. Strategy first, technology second. In fact, 94% of buyers buy software in this exact way.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

FEBRUARY 1, 2018

The role that started me on this path was joining a very small startup a little over a decade ago, Climate Corp. After I had left, we started to see that we had product-market fit. Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation. Rachel: A lot of luck and serendipity.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Mixpanel

JULY 21, 2020

So let me give you a better answer. Product teams evaluating Mixpanel often ask us: how long does it take to implement? And, what are my options for importing data? In this article, I’ll walk you through a simple evaluation you can conduct to help answer this question. First principles. The short, TL;DR answer. The longer, better answer.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Customer Experience 59

Mixpanel

JULY 21, 2020

So let me give you a better answer. Product teams evaluating Mixpanel often ask us: how long does it take to implement? And, what are my options for importing data? In this article, I’ll walk you through a simple evaluation you can conduct to help answer this question. First principles. The short, TL;DR answer. The longer, better answer.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

Weak Development Team 52

Weak Development Team Development Certifications User Testing 52

Revulytics

DECEMBER 16, 2019

A good 25 percent is director level and above. A good mix of attendees from B2B and B2C software technology companies. These events feature fantastic talks on topics ranging from experimentation to cognitive biases to product-market fit all delivered by the who’s who of top technology companies. Takeaways from @nireyal ??????

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Andrew Chen

NOVEMBER 1, 2018

This was a big moment for me, and the result of a long relationship that began a decade ago, when Horowitz Andreessen Angel Fund funded a (now defunct) startup I had co-founded. As a result, it’s split into three sections: About me and my superpower. 3) And finally, to prioritize and make decisions that impact the future.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Andrew Chen

NOVEMBER 3, 2021

I plan to write a few essays on this topic — it’s relevant, given the new trend of “Product-Led Growth” in B2B, and the resurgence of new social apps in the wave of Creator Economy startups. How do you get your users, upon installing an app, to invite at least a few of their colleagues and friends?

User Testing 72

User Testing Onboarding KPIs Customer Experience Reference 72

Business of Software Conference

JANUARY 23, 2020

Rahul has spoken before at Business of Software in USA 2018 about the product-market fit engine and creating something people love to use. MIA is just as good. Video, Slides and Transcript below. Upcoming Events. Mark Littlewood : So in an interesting change from the expected music. My name is Rahul. But no one needs a game to exist.

User Testing 97

User Testing Customer Experience Feedback Software Research Software 97

Andrew Chen

DECEMBER 13, 2018

Of course, we also chat about some of our favorite products, including an app that lets you pop in to a luxury hotel for a few hours to shower or have a nap, a super cool way to greet visitors to your office, and a new app for emailing yourself. HabitShare — The only habit-tracking app that is social to its core.

Startups 79

Startups Customer Experience User Testing Product Research 79

Andrew Chen

DECEMBER 13, 2018

Of course, we also chat about some of our favorite products, including an app that lets you pop in to a luxury hotel for a few hours to shower or have a nap, a super cool way to greet visitors to your office, and a new app for emailing yourself. HabitShare — The only habit-tracking app that is social to its core.

Startups 40

Startups Customer Experience User Testing Product Research 40

Userpilot

MARCH 11, 2020

Unfortunately, a lot of apps focus on the initial onboarding for the main admin role, but then forget about the other team members who are invited in. Before we dive into how to onboard invited users, let us ask you a question… Do you remember how you joined Facebook? Personalized Onboarding. Skipping the Product Tour.

Customer Experience 13

Customer Experience User Testing Dashboard Events 13

Business of Software Conference

JULY 6, 2020

And when Mark asked me, I was – when anybody asks – always looking for reasons not to do it. And I was like, ‘Mark, I don’t know how I fit in, like the Business of Software … am I really going to have anything to provide a value to the audience?’ and he assured me that I would. Lean Startup! Lean Startup!’

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Usersnap

APRIL 2, 2023

Sematext , the all-in-one DevOps monitoring solution for metrics, logs, user analysis & tracing. New Relic , the dominant player with multiple agents, even for Ruby and Python. Middleware , a unified AI-Powered Observability Platform that helps DevOps teams monitor their cloud infrastructure and applications in real-time.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Intercom, Inc.

JANUARY 10, 2019

One of the big success stories for Intercom in 2018 was our app store. Looking at the year ahead, we expect that apps will no longer be a destination in and of themselves; rather, they’ll exist anywhere and everywhere to add native value for the user. Short on time? Here are five quick takeaways: Bots are finally coming of age.

User Testing 143

User Testing Banking Customer Experience Technical Review 143