The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. Your tech team is suggesting a costly, time-consuming overhaul.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

The Product Guy

MARCH 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Manager 150

The Product Guy

FEBRUARY 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 27, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

TechEmpower - Product Management

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title. Sound familiar?

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  In aggregate, how many different customers will use the same exact bits to do X?  What Get it done, and move on.

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

TechEmpower - Product Management

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? Wireframes?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

Split

OCTOBER 22, 2020

Feature flags provide so much for software organizations: they allow teams to separate code deployment from feature release, test in production, run experiments, and more. If you’re using the flag to run an A/B test, your product manager should manage it. DON’T: Make your feature flagging system a potential single point of failure.

Fractional CTO 83

Fractional CTO Software Review Systems Review User Testing 83

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few. If you need help with product design or user experience research, contact us at UX studio.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Modus Create

DECEMBER 10, 2024

Be mindful of ethical considerations when embracing GenAI Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial , asks executives to understand the ethical considerations of deploying GenAI. The ability of AI to streamline processes, optimize customer experiences, and create new revenue streams is profound.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Bain Public

DECEMBER 19, 2022

Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators. As a smart Mobility start-up, they developed solutions to optimise and revolutionize public transport systems and services.

Fractional CTO 52

Fractional CTO CTO Coach Transportation Customer Experience 52

Arkenea

MAY 12, 2025

Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs. As John Reynolds, CTO of a San Francisco-based fintech startup, noted: “ Arkenea’s team in India is more responsive and communicative than some local vendors we’ve worked with. The solution?

Reporting Tools 52

Reporting Tools Analytic Tools Software Development Software Developers 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? Freelance or Contractor Finally, software engineers can also choose to go the way of freelancers or contract workers. Understand how to manage a full product lifecycle including code reviews, version control, creating coding standards, CI/CD, and testing.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. The use of in-home testing units for health (ie.

Research Software 52

Research Software Data Visualization Information Fractional CTO 52

Valerian Tech

MAY 30, 2023

Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions. Understanding Customer Behavior Data analytics enables e-commerce businesses to gain deep insights into customer behavior and preferences.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

Gainsight

JULY 1, 2022

Instead, companies are searching for ways to successfully maximize customer lifetime value by lowering Customer Acquisition Cost (CAC) and improving Net Revenue Retention (NRR)—but do so without drastically increasing spending with high-touch resources. Make the product itself a key player in the customer lifecycle and experience. .

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product Coalition

NOVEMBER 7, 2019

MetaLab reworked the company’s website and app, redesigned its logo, and created most of what users see when they interact with the messaging tool today. Let’s review the three key types of outsourcing arrangements and what the differences among them mean to you as a customer. by setting up processes, strategy and frameworks?—?as

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Innovatemap

JUNE 9, 2020

The last thing we wanted was for patients to go to an urgent care facility, where they might contract COVID-19, only because they couldn’t reach their primary care physician virtually,” said Sherry Slick, CTO and COO of OurHealth. Ultimately, they chose a vendor and a solution that could provide that right balance. “I Full-Circle Care.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

eG Innovations

APRIL 22, 2021

Here, at eG Innovations, we offer a wealth of monitoring and simulation tools to allow you to monitor what real users are experiencing when accessing Microsoft WVD. You can also use our tools to benchmark user experience when using different configurations for WVD. What user-densities to expect for a single-user VDI?

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. To stay motivated, product and innovation teams should rally around inspiring customer stories and anecdotes.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Think: Apple’s iMac, T-Mobile’s un-contract, or Blackberry’s latest shift to software. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. To stay motivated, product and innovation teams should rally around inspiring customer stories and anecdotes.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

Atomic Spin PM

JANUARY 7, 2019

So how much should you budget for a custom software project? But they can miss out on early client feedback and end up wasting money on the wrong things. The reality of custom software development is that it’s never “done,” and there are always more ideas than the budget can cover. This is intentional!

Feedback Software 40

Feedback Software User Testing Software Review Customer Experience 40

Crafty CTO

APRIL 17, 2023

.” Here’s a summary from phind.com , a ChatGPT-backed web search similar to (but better than, in my opinion) Bing Chat: In the Expanse series, “the churn” is a term used to describe the cycle of chaos, change, and upheaval that the characters face due to various factors such as political, social, or criminal turmoil.

Artificial Inteligence 8

Artificial Inteligence CTO Coach Fractional CTO ChatGPT 8

Atomic Spin PM

JANUARY 16, 2019

This is not the same as specializing in a certain software language/tool/technology. Being flexible across technologies means my partner’s team can use the best tools to help me meet my goals. Engaged, experienced consultants – Custom software projects are filled with tradeoffs and value decisions.

Software Review 40

Software Review Weak Development Team Customer Experience Technical Review 40

Business of Software Conference

MARCH 24, 2021

I would rather go out of business than be beholden to anyone other than myself and our customers. And then you just lose track of who’s doing what and what’s due when and you don’t know where the feedback is. We’ve kept our company as small as we can. And you know, it works for the first three days.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

UX Planet

MARCH 9, 2025

Context & Problem Statement Market Gap: Enterprises waste 40% of IT budgets on mismatched solutions due to fragmented procurement processes (Gartner, 2024). Users face decision fatigue when navigating siloed service catalogs and lack the tools to align technical specs with financial constraints.

Research Software 72

Research Software Feedback Software Data Visualization Customer Experience 72

Mironov Consulting

AUGUST 19, 2024

  An enterprise software company with $150,000 average sale looks and behaves very differently from a music stream service or consumer finance app charging $8/month.    A mass consumer company with $10 annual subscriptions needs 100k customers (flies) to hit $1M ARR, or 10M customers to hit $100M ARR.

Analytic Tools 64

Analytic Tools User Testing Customer Experience Software Review 64