Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. The sooner you adopt these steps, the faster you’ll see growth.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

SEPTEMBER 15, 2023

TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing helps teams design user-friendly and intuitive UIs, websites, and apps that satisfy user needs. If possible, use AI tools to organize and analyze the qualitative insights.

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

Userpilot

MARCH 18, 2022

Your product messaging should attract the right audience and help them see your product as the perfect solution to their problems. Having a product messaging framework is important because it sets the precedence for how the market and your potential customers will see your brand. What is product messaging in SaaS?

Research Software 52

Research Software Feedback Software Messaging User Friction 52

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time.

User Testing 140

User Testing Feedback Software Product Research Research Software 140

The Product HQ

MAY 10, 2024

As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. According to insight from Refinitiv , 40% of firms expect to increase their investment in AI solutions moving forward.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. A feature prioritization matrix is a product management tool that helps teams decide what features to develop next.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Antwak Blog

APRIL 15, 2021

What is SIEM software? What do you mean by SIEM software? How does it function and how to pick the right tool for your business? The present Security Information and Event Management (SIEM) software sellers are presenting AI , advanced statistical analysis and other analytical methods to their products.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Events 52

Antwak Blog

APRIL 15, 2021

What is SIEM software? What do you mean by SIEM software? How does it function and how to pick the right tool for your business? The present Security Information and Event Management (SIEM) software sellers are presenting AI, advanced statistical analysis and other analytical methods to their products.

Analytic Tools 52

Analytic Tools Research Software Data Visualization Events 52

Userpilot

APRIL 18, 2023

With your survey questions decided, Userpilot provides you with tools to create and launch your survey in-app. The SMART Goal Setting Framework. Research suggests you get the best feedback when you combine both. You can track in-app user data and build a segment of users who fit your survey criteria.

Customer Feedback 98

Customer Feedback Data Visualization Product Research User Testing 98

ProductPlan

MARCH 1, 2023

Product Planning is researching, making decisions, and taking action to develop a successful product. Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. This presents a better value to the business and your customers.

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

PMLesson's Ace the PM Interview

JULY 22, 2020

To do so, they interact with software engineers and data scientists on a daily basis. This means communicating the user's pain points and clarifying requirements to software engineers. That's what software engineers do. Product managers clarify requirements and provide insights to market trends.

Reporting Tools 90

Reporting Tools Research Software Analytic Tools Data Visualization 90

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). This framework covers five major questions: What do we aspire to be? Where do we play?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

ProductPlan

JUNE 8, 2021

After reading a blog or a book or attending a conference or talk on product management, I’m always excited to try out the new processes and frameworks I’ve learned about. Market research—Reveals how others tell their stories and perceive the audience. Is your solution meaningful to the customer or the business?

Product Research 97

Product Research User Testing Research Software Feedback Software 97

Mixpanel

JUNE 23, 2020

Simply put, one of the most important jobs of an experience researcher is to ask questions. It’s questions that help researchers understand the true nature of their problem—and whether or not their design presents a solution. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

Mixpanel

JUNE 23, 2020

Simply put, one of the most important jobs of an experience researcher is to ask questions. It’s questions that help researchers understand the true nature of their problem—and whether or not their design presents a solution. Begin with research grounded in empathy and accountability.

B2B 52

B2B User Testing Research Software Product Research 52

bpma ProductHub

OCTOBER 16, 2016

There are examples of companies doing both across many industries: Tesla drives the electric-car industry forward with range, luxury, style, battery technology and radar-based self-driving technology. Some people are more apt to work closely with engineering teams, others feel more comfortable out in the field gathering market data.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Build in-app flows to help users discover features. User empathy.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

PMLesson's Ace the PM Interview

APRIL 26, 2022

Data analytics professionals are typically comfortable with a wide range of technical programs and tech tools and are also skilled at coding. A data engineer will rely on strong hard skills in creating and maintaining database systems as well as being fluent in many programming languages.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 131

Research Software Feedback Software Reporting Tools User Testing 131

Usersnap

JUNE 8, 2020

Technology, customer behaviors and the unforeseeable pandemic were the hot topics many of the speakers touched on and asked about by the audience. 18 giveaways provided by the speakers were drawn to lucky winners, and exclusive perks for UX and CX tools were given out. Customers are evolving, and so should your CX practices.

User Testing 40

User Testing Customer Feedback Customer Experience Feedback Software 40

Mixpanel

JUNE 10, 2020

Along with fostering a company culture that’s widely adopted and understood, smart product experimentation is about prioritizing drivers before solutions, taking a measured approach, and experimenting with purpose. Team members who present their turkey demos have NerdWallet’s resident turkey toy placed in their charge.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

ProductPlan

NOVEMBER 27, 2018

Ashok Bania, Director of Product Management for the popular meditation app Headspace, recently shared his definition of the two with us. It’s advised that product managers learn about the various different frameworks, processes, and methodologies out there. Proficiency in Research and Analysis.

Technical Advisors 96

Technical Advisors Product Management Product Manager Research Software 96

Alty

FEBRUARY 10, 2017

Especially when you don’t have any extra dollars to spare on your Big App Project. The controversy, however, is that some say good apps cost a good heap of money, while a cheap app is bound for failure. So is it possible to develop a mobile app with a small budget? Your app/product monetization strategy.

Feedback Software 40

Feedback Software Research Software Technical Review User Testing 40

PMLesson's Ace the PM Interview

APRIL 25, 2022

Sample Answer Spotify's "Wrapped" campaign is my favorite marketing campaign. They look at listening trends at both the platform level and the individual user level. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. For many organizations the solution is product management. Many product managers I speak with know full well that the system is broken and wasteful, but feel powerless to change it. Goals, Ideas, Steps and Tasks.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Product Innovation Educators

DECEMBER 12, 2022

This is the stuff that allows you to take any framework, any bunch of data, any existing team, and glue it together.” You can still argue a little bit, but now you’re debating the best solution to the problem because you’ve agreed on the problem. [17:51] He went to the executive team and presented everything.

Product Research 83

Product Research Workshop User Testing Management 83

The Product Coalition

MAY 15, 2019

The agile manifesto turned eighteen this year, the Scrum framework is even older?—?have Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. I believe the answer lies some where between the past, present and future of the two roles?—?how are they one role, two roles?

Product Management 92

Product Management Product Manager User Testing Product Research 92

Good Product Manager

APRIL 21, 2015

Product managers usually have a long list of ideas from a variety of sources – customer or sales requests, competitor products, executive “suggestions,” market research insight – and they need to figure out how to score each idea to separate the good from the bad and prioritize the good ones for development.

Research Software 74

Research Software Product Research Feedback Software User Testing 74

The Product Coalition

OCTOBER 21, 2018

What about in the present?—?how The trick to documentation is that it’s the tool that can bring together the entire company at every level of the organization. While we manufacture these devices, we also build software experiences across the control and mobile apps on iOS and Android that allow users to have their dream smart home.

Feedback Software 60

Feedback Software Analytic Tools Research Software Product Management 60

Product Bookshelf

JANUARY 24, 2017

The core of the book is Fradin’s SPICE framework: Product Market Strategy, Process, Information, Customers, Employees, Systems and Tools. That leads to a discussion of personas and market research (including interview questions) and competitive analysis.

Research Software 48

Research Software Analytic Tools Data Visualization Product Research 48

The Product Coalition

FEBRUARY 6, 2020

After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. Marketers succeed in personalization in real time.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Agile Velocity

JUNE 6, 2018

However, it’s not always clear who will be filling those roles as an organization begins using its chosen framework. Organizations are already fully staffed to their current way of developing software, and it stands to reason that most of the folks who will be working in the new paradigm will be transitioning from an old role to a new one.

Agile 40

Agile Reporting Tools Product Research Research Software 40

Intercom, Inc.

DECEMBER 18, 2019

“It’s our great privilege to help tell the Intercom story, to bring you the personal stories of the wonderful people behind our product” We also published five guides, covering every aspect of buying a live chat tool and how to implement it for sales and marketing. . Finding time to think. Fiona Lee, Lead Editor.

Research Software 30

Research Software Reporting Tools User Testing Customer Experience 30

Userpilot

JANUARY 9, 2023

How can you implement your first micromarketing campaign strategy in your SaaS? Micromarketing is a form of marketing that targets specific individuals or really small groups. To create a micromarketing campaign, you must first conduct extensive market research. How will you present your product to the market?

Research Software 98

Research Software User Testing Strategy Customer Experience 98