Ask Benny

FEBRUARY 26, 2019

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. We also need a roadmap to focus the team and create a NorthStar to guide us. Revisit at least once a month.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Split

MARCH 20, 2024

This helps ensure adherence to change management policies while empowering developers through faster feature rollout. Why Release Management Matters A robust release management strategy is critical for optimizing a software delivery workflow. The rewards warrant upfront investment into formalizing release processes.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Department of Product

JANUARY 17, 2023

Ad-funded business models: how a rise in privacy features could make ad-funded models risky Apple made big changes to its privacy policies in 2022. A deep dive into the tools, frameworks and processes used by product managers from top companies. Sign up for the weekly Product Briefing.

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

The Product Coalition

JULY 17, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. Some of the characteristics of Agilefall include: Committed roadmaps initiated mostly by marketing, sales and executives. We also need a roadmap to focus the team and create a NorthStar to guide us. Revisit at least once a month.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Ask Benny

JULY 16, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. We also need a roadmap to focus the team and create a NorthStar to guide us. Good constraints and frameworks usually make people more productive than vague goals. In big organizations a better framework is needed.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product HQ

FEBRUARY 1, 2023

TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. They also partner with business stakeholders to prioritize tasks and roadmaps while achieving organizational objectives. Thus, the TPM develops its program’s strategies and roadmaps while leading all the teams that execute them.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Radical Product

JUNE 25, 2020

Not only did we lack a “No A s” policy, but our culture was actively transforming people I knew into a s. The Radical Product Thinking framework for culture My goal in this article is to give you a framework to transform the amorphous concept of culture into something systematic and actionable. How do you use this framework?

Data Visualization 52

Data Visualization Technical Review User Testing User Friction 52

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 149

Product Management Product Manager User Testing Customer Experience 149

Modus Create

APRIL 21, 2022

This post will share some of our learnings from consolidating Jira instances and give you a framework to plan the next steps. Understanding team goals and aspirations will help you plan the implementation strategy. Atlassian roadmap — Being aware of upcoming releases helps plan the consolidation strategy.

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

ProductPlan

NOVEMBER 3, 2021

He truly believed he’d built an organization that empowered the product department to lead the strategy. One reason you might face resistance to change is that your team believes—or at least wants to imagine—that they have already adopted the new framework you’re suggesting. But in practice, that wasn’t the case.

Customer Experience 76

Customer Experience Agile Management Management 76

Pragmatic Marketing

DECEMBER 10, 2017

which, as you probably know, is product roadmapping software). Some are promoted to our roadmap and others are not. This is an integrated approach—idea management is woven into our product roadmapping process. Others simply do not have a clear product strategy, so there is no clarity around which ideas matter most.

User Testing 70

User Testing Customer Feedback Feedback Software Customer Experience 70

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. In short, market research is extraordinarily effective for sensing broad marketplace changes and informing the organization about what markets to enter and what go-to-market strategies to deploy.

User Testing 66

User Testing Research Software Market Research Product Research 66

The Product Coalition

MARCH 23, 2018

Where SaaS companies get prioritization wrong and a new approach to get it right There are many ways to prioritize what makes it onto your SaaS product roadmap and most of them are incredibly time-consuming and only done by your product teams. PLAN Every prioritization decision you make has to be in line with your company plan or strategy.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Department of Product

FEBRUARY 18, 2022

Let’s say you’re a member of a product team working on a SaaS product and you’ve been tasked with leading an overhaul of your pricing strategy, or you’re just interested in product pricing more generally. Policies – is there a returns policy? Where exactly do you start? Fair – is the model fair?

Research Software 52

Research Software User Testing Product Management Product Manager 52

The Product Coalition

DECEMBER 21, 2018

some people are real advocates for the VoC in product development while others prefer to really own the product roadmap and keep customers well out of the way. Asking for use cases and pain points when you already have an item on your roadmap. But before you can use your product feedback, you need a strategy!

User Testing 60

User Testing Feedback Software Customer Feedback Customer Experience 60

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. In short, market research is extraordinarily effective for sensing broad marketplace changes and informing the organization about what markets to enter and what go-to-market strategies to deploy.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. In short, market research is extraordinarily effective for sensing broad marketplace changes and informing the organization about what markets to enter and what go-to-market strategies to deploy.

User Testing 40

User Testing Research Software Product Research Market Research 40

Gainsight

DECEMBER 13, 2018

These silos have differing or competing goals and strategies. I don’t only want to talk to the most senior strategy-makers—I want to talk to admins and end-users too. I’m all for thinking about high-level strategy, but when it comes to the actual decision-making job of a CIO, the devil’s in the details.

Technical Review 49

Technical Review Systems Review Software Review Customer Experience 49

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. The Dead Squirrel Value Selling Framework. Then, they hosted a workshop dedicated to applying the dead squirrel framework to the case study—and the impact was immediate. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. The Dead Squirrel Value Selling Framework. Then, they hosted a workshop dedicated to applying the dead squirrel framework to the case study—and the impact was immediate. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Pragmatic Marketing

JULY 13, 2020

Some go-to-market strategies that worked well in 2019 became paths to irrelevancy once the pandemic became widespread. The Dead Squirrel Value Selling Framework. Then, they hosted a workshop dedicated to applying the dead squirrel framework to the case study—and the impact was immediate. Be consistent.

Reporting Tools 18

Reporting Tools Customer Experience Data Visualization Technical Review 18

Modus Create

JANUARY 12, 2021

And since the team has committed to a project roadmap, it is not clear what to do if the MVP indicates there might be issues in meeting customer expectations or business priorities, and whether the team should pivot or persevere. The core tenets of Agile make a few things pretty clear.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

UX Planet

MARCH 2, 2024

As I reviewed the list of applications, platforms and portals, our design standards had extended throughout the entire insurance lifecycle, encompassing quoting, policy access/change, and claims for both licensed brokers and direct consumers. The must-have elements Treat the design system as an enterprise product.

Feedback Software 74

Feedback Software Systems Review CTO Coach Data Visualization 74

Usersnap

FEBRUARY 5, 2024

In the following sections, we embark on a journey to unravel the systematic steps of new feature discovery, providing actionable strategies, real-world examples, and tools, including the powerful Usersnap survey template , to empower you, Product Managers, to overcome these challenges and revolutionize your approach to feature discovery.

Product Research 52

Product Research Onboarding KPIs User Testing Feedback Software 52

Intercom, Inc.

JULY 15, 2021

This alignment of missions through the hills framework is what helps us reduce this tension, because I feel a lot of our challenge in bringing good design and good products has to do with alignment. I’d love to understand a little bit about how their input informs your process and your product strategy. How do you start?

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Product Bookshelf

NOVEMBER 19, 2020

A strong product management role, product strategy, process, and organization support breaking free of measuring value by features released. Perri helps the leadership team identify their lack of a product strategy, experienced product managers, and a process to support being product-led. Value is not delivering features.

Product Research 62

Product Research User Testing Research Software Customer Experience 62

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Because everything’s always changing.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Usersnap

JANUARY 18, 2024

This question effectively captures a full customer base’s overall sentiment towards a company, helping businesses identify their strongest advocates and areas needing enhancement, thereby playing a pivotal role in shaping customer experience strategies and fostering business success.

Data Visualization 52

Data Visualization Product Research Customer Feedback User Testing 52

Department of Product

AUGUST 11, 2020

Policies Casper famously offered a new questions asked 100 day free trial of a mattress. Policy-driven differentiators operate at a higher, business level. To craft a differentiated policy you’ll need to look at what your market offers today and what customer pain points could be eliminated by offering durable policies.

Differentiation 52

Differentiation Feedback Software Product Research User Testing 52

ProductPlan

APRIL 23, 2019

Roadmaps. / The product team can demonstrate how the product strategy is getting you there. Other than executive leadership, no other part of the company is as focused on big-picture strategy like the product team. It’s essential to constantly remind your team about your strategy. Try it Free. Enterprise. Integrations.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

Intercom, Inc.

APRIL 25, 2019

Whether it’s revenue or personnel, rapid expansion brings a host of obstacles that could counterintuitively sink your business if you don’t have a strategy for handling it gracefully. Unless you’ve got the process in place, and you’ve got a really good framework, you need to really optimize what we have.

Data Visualization 136

Data Visualization Research Software Reporting Tools User Testing 136

Modus Create

JUNE 7, 2022

Next, create a modernization plan and roadmap. Roadmaps allow stakeholders to visualize the timeline and resource commitments. Ensure that you allocate time for additional training to upskill staff on new languages, frameworks, or technologies. Developers are always keen to leverage the latest frameworks.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

Department of Product

AUGUST 22, 2022

A health check as a diagnostic tool Product strategy isn’t simply about clear decision making; before you can even begin to make any decisions about the direction of your product, you need to spend some time in diagnostic mode where you try to build a big picture snapshot of the health of your product.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

DISQO

MARCH 6, 2020

But the ability to avoid that fate won’t come from open workspaces, a relaxed dress code, and a bring-your-own-device policy. In short, market research is extraordinarily effective for sensing broad marketplace changes and informing the organization about what markets to enter and what go-to-market strategies to deploy.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Intercom, Inc.

APRIL 28, 2021

The risk is that new features could cause costs to spiral out of control, but we find that when this strategy is implemented alongside our other principles, reactive cost management means we spend more time building and serving customer needs. Build out an evaluation framework that uses inputs that matter to your team.

Data Visualization 211

Data Visualization Reporting Tools Government Customer Experience 211

Userpilot

OCTOBER 30, 2023

Internal culture, data quality, analysis tools, usage strategies, analysis methods, team skills, and strong leadership all impact the data maturity of an organization. You’ll also need to establish data governance policies and invest in the right tools for the job. Get your free Userpilot demo today! What is data maturity?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

ProductPlan

APRIL 30, 2019

Roadmaps. /. Product Strategy. / Although this strategy does mean there will eventually be lots of features available, in the short term there will be nothing new coming out, and therefore nothing driving incremental revenue. Why Most Outcome-Based Roadmaps Fail (and How to Keep Yours From Doing the Same). Try it Free.

Weak Development Team 68

Weak Development Team Webinar Roadmap Customer Experience 68