Intercom, Inc.

JUNE 2, 2021

To avoid this outcome, we apply a simple three-part framework before we start exploring solutions. Our simple team alignment framework . Our SVP of Product, Paul Adams, describes innovation as building something new, different, and better. My team recently took ownership of our Customer Support channel strategy.

Customer Experience 251

Customer Experience Framework Feedback Software Analytic Tools 251

Userpilot

NOVEMBER 23, 2023

How is the outcome-based roadmap different from regular roadmaps? Why do product managers need them? That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Dave Martin on how product roadmaps kill outcomes.

Analytic Tools 101

Analytic Tools Feedback Software Product Research User Testing 101

Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1]

Product Research 242

Product Research Product Management Product Manager Customer Experience 242

Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. What is a product strategy? How do you set a product vision?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

BrainMates

FEBRUARY 6, 2024

The Product Zoom Levels Framework By ADRIENNE TAN Product people often have to switch between different horizons. Frustrations like these can be minimised if we have a framework to check what level we’re operating at to ensure we are aligned in our discussions with our executives, peers, teams and stakeholders.

Framework 52

Framework User Testing Customer Experience Product Research 52

The Product Coalition

DECEMBER 11, 2023

This purpose aligns with broader societal concerns about sustainability, and by adhering to this purpose, Patagonia not only creates products that resonate with a segment of consumers but also contributes to broader discussions about sustainability and corporate responsibility, thereby enhancing its brand reputation and business value.

Roadmap 136

Roadmap Healthcare Reporting Tools Software Review 136

Dear Strategy

MARCH 15, 2023

You see, the reason I started the Dear Strategy podcast was mostly to educate. Now, I’m sure I didn’t go about the process in exactly the most effective way, but, even so, that particular strategy has resulted in absolutely zero leads! But – remember – I’m a strategy guy! Now what about the new framework? Cue evil laugh].

Framework 97

Framework Workshop Blog Education 97

The Product Coalition

OCTOBER 30, 2023

So either we work together to understand your objectives, call them goals if you’d like, and the outcome you are looking for from the product, or we will end the discussion, and you won’t get a committed set of work on the roadmap.” We went away from detailed, long-term, feature-committed roadmaps. I explained this many times.

Roadmap 126

Roadmap Feedback Software Onboarding KPIs User Testing 126

Mind the Product

APRIL 10, 2020

In this talk from #MTP Engage Manchester consultant Itamar Gilad takes us through his GIST (goals, ideas, steps, tasks) framework. Itamar has over 20 years of product management experience working with industry leaders such as Google and Microsoft. The post The GIST Framework by Itamar Gilad appeared first on Mind the Product.

Framework 170

Framework Weak Development Team Customer Experience User Testing 170

The Product Coalition

NOVEMBER 23, 2021

I have some takeaways and learnings to share that I covered as a coach for their onboarding strategy. Create B2B onboarding strategy for a premium organic products for <Startup V> catering to niche user segment focused on wellness, health & lifestyle” Why was it needed to define the problem for onboarding strategy?

Startups 134

Startups Strategy Technical Review B2B 134

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! The strategy should also have information about the UX team, processes, and guidelines.

Research Software 99

Research Software Analytic Tools Feedback Software User Testing 99

UX Studio: Product Management

SEPTEMBER 29, 2023

Your product strategy is already bulletproof — just make sure you’re not making any of these mistakes. Learn 5 examples from my career where strategy went haywire and my tips on how to avoid these situations. I’m Sándor, a product lead and former product designer with 5 years under my belt.

Product Research 56

Product Research Research Software User Testing Analytic Tools 56

ProductPlan

FEBRUARY 7, 2023

After deciding to implement a new prioritization framework, many teams find themselves defaulting to certain bad habits. These bad habits can impede your product team’s ability to launch a product effectively. At ProductPlan, we understand the need for a sound product strategy. Keep your backlog in order.

Framework 52

Framework Weak Development Team User Testing Research Software 52

Product Management University

FEBRUARY 1, 2024

Consumer product management is more like a series of proverbial sprints with new products where B2B product management is more analogous to a marathon of adding chunks of value to existing products with a new products peppered in to keep pace. Both components collectively form the vision for the product.

B2B 147

B2B Vision Roadmap Framework 147

Bain Public

FEBRUARY 13, 2023

Bain Public has agreed to collaborate with the new Quebec program to propel scaleups on the world stage by providing workshops and peer to peer coaching to develop the management teams of these companies to think slow, act fast, and build roadmaps, brick by tiny brick.

Research Software 52

Research Software Framework Roadmap Government 52

The Product Coalition

DECEMBER 11, 2023

If you are the new product leader of your company, your company might be in product leadership debt. In such situations, you would typically be asked to come up with a strategy and roadmap ASAP, but you are still just learning the domain. Typically, the CEO will ask for a strategy or a roadmap.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

ProductPlan

JUNE 19, 2020

In our webinar Product Managers: Treat your Strategy as a Product , Hadrien Raffali discusses the importance of tracking market activity and tweaking plans accordingly. Raffali believes strategy missteps are inevitable if companies aren’t spotting key patterns quickly enough. What does a Good Strategy Look Like?

Product Strategy 86

Product Strategy Strategy Research Software Technical Review 86

Mind the Product

AUGUST 31, 2018

Do you ever feel like breaking up with your roadmap? Todd Lombardo takes on a topic that is emotional to most of us as product managers – the product roadmap. In modern product management, we have multiple frameworks and tools designed to help us understand what to build. What a Roadmap Isn’t.

Roadmap 171

Roadmap Vision Data Visualization User Testing 171

The Product Coalition

MARCH 9, 2023

They also need their portfolio management or governance processes to align well with core agile practices; otherwise, there will be a fundamental disconnect with the agile approach being used at the individual product level. This article lays out strategies for portfolio planning.

Framework 133

Framework Customer Experience ChatGPT Engineering 133

The Product Coalition

FEBRUARY 12, 2024

However, they are intended to guide and protect- to guide and protect the future of the product and the company. I’ve been a product leader for over a decade. I’ve reviewed roadmaps for hundreds of different products. I’ve participated in more roadmap review meetings than I can remember. Why share now?

Technical Review 125

Technical Review User Testing Product Research Customer Feedback 125

Dear Strategy

MARCH 15, 2023

You see, the reason I started the Dear Strategy podcast was mostly to educate. Now, I’m sure I didn’t go about the process in exactly the most effective way, but, even so, that particular strategy has resulted in absolutely zero leads! But – remember – I’m a strategy guy! Now what about the new framework? Cue evil laugh].

Framework 52

Framework Workshop Blog Education 52

Melissa Perri

FEBRUARY 15, 2017

Product Roadmaps, in general, are confusing. Even the most experienced Product Managers still don’t have them fully figured out. Three years ago I wrote a blog post about Rethinking the Product Roadmap , in which I advocated for a focus on solving customer problems instead of listing out features with deadlines.

Roadmap 220

Roadmap Product Research Research Software Feedback Software 220

Dear Strategy

OCTOBER 6, 2021

On this episode of Dear Strategy, we talk about the difference between a product strategy and a go-to-market plan, and why it’s important to have both of these key planning tools working together in harmony. That’s really all a strategy is – an overarching plan that provides context and meaning to a set of actions.

Differentiation 52

Differentiation Product Strategy Strategy Marketing 52

The Product Coalition

SEPTEMBER 4, 2020

How to Develop Product Roadmap? Writing Good PRD & Managing Product Backlog [Back to?—? Product Management 101 ] Great products are not accidental. They all start with a focused strategy. To lay out and document your strategy, you need to develop a Product Roadmap. Product Roadmap?—?What

Roadmap 117

Roadmap Development User Testing Product Research 117

ProductBoard

SEPTEMBER 20, 2019

It takes three things to build a great product: a vision, a strategy, and a roadmap. We often associate product management with roadmaps, since it’s the tangible piece of the process other teams see. Product managers are also known for articulating the vision for a product as well. Source.

Strategy 75

Strategy Framework Product Strategy Vision 75

ProductPlan

MAY 11, 2020

Proof Over Opinion: 8 Strategies for Selling a Roadmap to a Skeptic. Here you are up to your eyeballs, creating a killer product strategy and roadmap. Unfortunately, this is a widespread scenario in product management. Addressing Roadmap Skepticism. If this sounds familiar, you’re not alone.

Roadmap 71

Roadmap Strategy Customer Experience Vision 71

Roman Pichler

MAY 4, 2022

Scrum is a popular agile framework. This team consists of a product owner , a Scrum Master , and several developers, which are also known as development team. But what Scrum lacks in my mind, is a way to involve the key stakeholders in strategic product decisions and the product discovery work.

Product Research 298

Product Research Agile User Testing Framework 298

ProductPlan

DECEMBER 18, 2018

If you haven’t found the right objective goal-setting framework for setting roadmap priorities, consider Objectives and Key Results (OKRs). The OKR framework was popularized by Google, which attributes much of its success to this goal-setting model. What is the OKR framework? What is the OKR framework?

Framework 68

Framework Roadmap Systems Review Download 68

The Product Coalition

OCTOBER 15, 2019

3 Different Types of Roadmaps Every PM Needs to Master Roadmapping is not easy. Every company demands different types of Roadmaps, and every PM has their own flavour. Here is a step by step process to create roadmaps so you can influence anyone in your company like a true Jedi. So what is Product Roadmap?

Roadmap 126

Roadmap Data Visualization Software Review Technical Review 126

ProductPlan

JANUARY 11, 2024

Goal-Question-Metrics (GQMs) is a strategic framework used to define goals, ask relevant questions, and improve metrics. The GQM framework was originally created while evaluating project defects in NASA’s Goddard Space Flight Center. Define specific goals : Set specific and achievable goals in alignment with your product strategy.

Analytic Tools 87

Analytic Tools Customer Feedback Framework Customer Experience 87

ProductPlan

MARCH 17, 2021

At its most basic level, a customer-led product strategy means that your customers are the top priority at all times. You don’t have to copy their approach, but you can tease out the best bits and blend them into the perfect strategy for you. Start with the product vision statement, then set out your goals and initiatives.

User Testing 66

User Testing Reporting Tools Data Visualization Customer Feedback 66

Sachin Rekhi

AUGUST 4, 2021

Take product roadmaps for example. And yet there is incredible divergence in the quality of product outcomes that result from those roadmaps. This is due to the very process by which the roadmap is developed. Some teams do a team brainstorm and voting exercise to develop their roadmap.

Technical Review 166

Technical Review Onboarding KPIs User Testing Feedback Software 166

Mixpanel

MAY 20, 2020

Many product managers come in fully intending to transform the business, but too often they struggle to properly engage with other teams and to evangelize product management as a function, which in turn causes innovation to come to a standstill. Lifting & shifting: the common pitfall of product teams. They’re nimble.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

The Product Guy

NOVEMBER 9, 2017

Why do I need a framework? A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Without a clear roadmap and strategy, a Product Manager won’t be able to make impactful decisions. Research article.

Framework 138

Framework Agile User Testing Research Software 138

Userpilot

AUGUST 29, 2023

The product management process starts with building an understanding of your users and the market, defining a vision and strategy , generating and prioritizing ideas that could solve user problems, articulating them in a clear roadmap, launching an MVP, and then gathering feedback to evolve it over time.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Research Software 104

Lenny Rachitsky

APRIL 9, 2024

Instead, I believe that AI will have the most profound impact on the high-level (and historically most valued) skills of product management: developing a strategy, crafting a vision, identifying new opportunities, and setting goals. That sounds a lot like a tool that would be incredibly good at identifying a clever strategy.

Data Visualization 124

Data Visualization ChatGPT Research Software Product Management 124

ProductPlan

AUGUST 17, 2020

Much has been written over the last few years on the idea of the featureless roadmap , which challenges product teams to present their plans grounded more in strategic vision – or by themes – rather than a laundry list of specific features. How to Decide on Roadmap Themes that Produce Meaningful Outcomes.

Onboarding KPIs 105

Onboarding KPIs Roadmap Customer Experience KPI 105