Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. Less than a year later, Drata was launched.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 125

Reporting Tools Agile Feedback Software User Testing 125

The Product Coalition

AUGUST 18, 2018

year Journey Building Spongecell’s Self-Service Dynamic Creative Optimization Product Why Transition to a Subscription Model? One of the larger themes that you’ll hear in ad tech circles today focuses around transparency. Managed service is a business model where a company uses internal resources (e.g.

Data Visualization 60

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Mixpanel

NOVEMBER 8, 2022

Today’s rising borrowing costs and dipping public markets are putting a squeeze on startup fundraising. In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. ” Zach Berger, Technology Investor at Bain Capital. Do people love this thing? Do they need it?”.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

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Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. She diligently rose through the ranks, finally growing into the individual contributor role of a staff engineer. Brian: Super.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. When developing an application, it is important to ensure the transparency of this system to avoid bias and negative comments. Support service of Uber: they have no problem!

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Reporting Tools Weak Development Team Development Technical Review 161

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. After attending a web development boot camp and working as a web developer at a small startup, she got the opportunity to become a product manager. Unfortunately, there were none. This discouraged her slightly.

Technical Advisors 110

Technical Advisors Reporting Tools Technical Review Customer Experience 110

Modus Create

FEBRUARY 16, 2022

The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report. This is primarily due to increased departmental silos, making it difficult to strategize cross-functional digital initiatives.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Sachin Rekhi

JUNE 1, 2017

While most folks found value in this framework when thinking about career fulfillment, some wondered what was a viable process by which they could actually get there. I remember being ecstatic when I learned that programming computers was a profession and I knew what my calling was: I wanted to develop software that improved people's lives.

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Technical Review Software Review Research Software Reporting Tools 109

The Product Coalition

FEBRUARY 13, 2021

Regularly reporting on experiments also helps the whole organization better understand what customers want and to use the behavioural insights as a guiding light when making decisions. A well designed Experimentation System - The system includes a strategy, roadmap and prioritization methodology.

Reporting Tools 109

Reporting Tools Feedback Software Data Visualization User Testing 109

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. That’s how I ended up moving from that job into an analytics job at a tech company in San Francisco. That was my first job in tech.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Andrew Chen

NOVEMBER 15, 2021

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. These frameworks are targeted at teams building new products, first and foremost. I hope that’s a good teaser :).

Books 63

Books Research Software Reporting Tools Technical Review 63

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. At the same time, they produce their vehicles with a level of quality that led Consumer Reports to give the Model S a score of 103 out of 100 on their road test.

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Reporting Tools Research Software Analytic Tools User Testing 150

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

Product Research 265

Product Research User Testing Research Software Data Visualization 265

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. The wave of agile transition projects, particularly in large, established organizations over recent years, has provided those frameworks with a tremendous tailwind. software is eating the world?—?,

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

The Product Guy

AUGUST 1, 2019

A startup development team consisting of a product manager and two offshore engineers was facing major challenges in meeting client deliverable deadlines – repeatedly. Since there was no active grooming or planning session with the engineers, daily standups played the role of requirement review meetings. THE CHALLENGE.

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Weak Development Team Software Review Technical Review Onboarding KPIs 149

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. How do you put a box around a product that defies categorization?

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Recommended Structure Exponent's Product Design Framework Here is a framework that we recommend you use for Product Design questions. We are a startup that wants to enter a home improvement segment.

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

Article 82

Article Feedback Software Research Software User Testing 82

PMLesson's Ace the PM Interview

MARCH 2, 2022

While behavioral interviews are guaranteed for most tech positions, they're often overlooked in interview prep. This is because at surface level they may not seem as hard to answer as Google's technical interview questions. For starters, your first interview at Google will be a phone screen with a recruiter. Leadership.

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Weak Development Team Technical Review User Testing Feedback Software 52

The Product Coalition

NOVEMBER 27, 2023

The solution? Vertical software is appealing to investors not only because of its appealing business model, but also because of its potential to change traditionally labor-intensive industries. Vertical SaaS offers a one-of-a-kind offering: the creation of an ecosystem of solutions extensively built for specific industry demands.

Research Software 131

Research Software Feedback Software Reporting Tools User Testing 131

The Product Coalition

OCTOBER 14, 2019

OKR framework is a very likely answer to all of those questions. Of course, we made mistakes, learned, and iterated, as all startups do. We found a fitting software called Perdoo and at least 50% of our employees were excited about the future. However, they soon faced a burden of reporting their progress.

Reporting Tools 60

Reporting Tools Data Visualization Technical Review User Testing 60

The Product Coalition

MAY 22, 2019

It certainly helps that Google, Amazon, Dropbox and other tech super-companies attribute so much of their success to them. It’s the tool I get asked about the most. In fact, of all the management tools, OKRs are the easiest to misuse, overuse and abuse?—?many OKRs are a tool to capture and communicate goal. Reduce avg.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Radical Product

JUNE 25, 2020

Photo by Jeremy Perkins on Unsplash Many years ago, I was excited to join a tech company to lead product management. The product and its underlying technology was complex and promised immense intellectual satisfaction. My manager recruited me saying he had never led a product organization before and would give me autonomy.

Data Visualization 52

Data Visualization Technical Review User Testing User Friction 52

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. In a recent webinar with Denise Stokowski, Group VP of Platform Products at Gainsight , Amy shared that she identified that she wanted to be more involved with people.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

DISQO

JUNE 15, 2015

For example, we’ll often find that in surveys, consumers report that user reviews are unimportant in making purchasing decisions. But in our experience, reviews are generally one of the first features that users navigate to when evaluating a product. However, startups are very different from large companies.

User Testing 49

User Testing Technical Review Data Visualization Customer Feedback 49

The Product Guy

NOVEMBER 1, 2019

I had gotten great reviews at my last job, I thought I was a pretty good PM. At first glance if you’ve come from a place that doesn’t document much (likely a startup), this can seem inefficient. I worked at a series A startup for two years and I could count the “strategy documents” I wrote on one hand. Direction vs Autonomy.

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Document Technical Review Customer Experience Startups 60

BrainMates

JULY 23, 2019

We spoke with Chief Technology Officer, Paul Cascun to talk about how in-house Product Management training changed the game. At the end of the training, Nick was able to help the whole team realign their roles, responsibilities, priorities and reporting lines. The icing on the cake? “And we’re delighted to say the least.”

Fractional CTO 40

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DISQO

JUNE 15, 2015

For example, we’ll often find that in surveys, consumers report that user reviews are unimportant in making purchasing decisions. But in our experience, reviews are generally one of the first features that users navigate to when evaluating a product. However, startups are very different from large companies.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

DISQO

JUNE 15, 2015

For example, we’ll often find that in surveys, consumers report that user reviews are unimportant in making purchasing decisions. But in our experience, reviews are generally one of the first features that users navigate to when evaluating a product. However, startups are very different from large companies.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

Analytic Tools 157

Analytic Tools Data Visualization Feedback Software Research Software 157

The Product Coalition

JUNE 9, 2020

The first value expressed in the Agile Manifesto is “Individuals and interactions over processes and tools.” how to create tech products customers love,” by Marty Cagan. At the beginning, we (the management team) were meeting every week where we made important decisions, from hiring to firing to changing tools and processes.

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