The Product Coalition

DECEMBER 25, 2023

Everyone pokes fun at the user interface (UI), but it’s useful for document and content management, and it’s very easy to learn, especially for non technical users. I interviewed up to ten internal super users who would each review one hundred and twenty SharePoint documents a day. However, there was one big problem.

Analytic Tools 119

Analytic Tools Data Visualization Software Review Customer Experience 119

Intercom, Inc.

FEBRUARY 22, 2022

The team’s remit covers: security and abuse; governance risk and compliance; and IT. While some security programs rely primarily on compliance frameworks to guide their roadmaps, Intercom’s approach to security is fundamentally risk-based and relies heavily on our continuous internal security risk management process to evolve. .

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

The Product Coalition

JULY 23, 2023

Finance must agree, alter processes and initiate changes to systems. This funding includes items such as reducing technical debt, minor enhancements to existing functionality, service upgrades, etc., Continuous Optimization and Governance Budgets are never done and locked. Anything is required to keep the product running as is.

Onboarding KPIs 127

Onboarding KPIs Product Research Finance Government 127

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Successful candidates will demonstrate their ability to create and maintain systems to make the product team successful. In some cases, bubbling up insights that may not have been on anyone’s radar yet.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Gainsight

DECEMBER 13, 2018

It wouldn’t be a blog about Information Technology without posting this clip from “The IT Crowd,” but those of us actually in the IT business know that this hasn’t been the role of IT teams in modern companies for years now. It’s still funny, though! This is nothing new in the IT world.

Technical Review 49

Technical Review Systems Review Software Review Customer Experience 49

ProductPlan

JULY 9, 2019

It really got me thinking about how we build products in tech and the inherent biases in product management. At ProductPlan , we certainly feel the challenge of prioritizing inclusive design on our roadmap, and will be the first to admit that we haven’t made our product as accessible as it should be.

User Testing 62

User Testing Customer Experience Product Research Research Software 62

Modus Create

MAY 11, 2020

For people in tech, it’s just our daily environment, nothing too fancy, nothing too hard. So, how can the tech product community help the world to pivot, work as a cross-functional team and make this place better prepared for the times to come? This applies not only in tech, but also in politics and society. Is it hard?

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

DISQO

DECEMBER 22, 2018

Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. Stories are an emotional an effective roadmap from going from A to B, especially within chaotic and stressful environments. The technology changes but the people don’t.”. Change is constant,” Bombacino proclaimed.

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

DISQO

DECEMBER 22, 2018

Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. Stories are an emotional an effective roadmap from going from A to B, especially within chaotic and stressful environments. The technology changes but the people don’t.”. Change is constant,” Bombacino proclaimed.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life. Stories are an emotional an effective roadmap from going from A to B, especially within chaotic and stressful environments. The technology changes but the people don’t.”. Change is constant,” Bombacino proclaimed.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

The Product Coalition

FEBRUARY 1, 2021

At its most basic level, sound management of product bugs will help avoid fire-fighting and restore sanity to your team-a baseline for developing and delivering tech products. Are systems in place for automation (e.g. Sometimes this will mean reworking the roadmap (e.g. But it doesn’t need to be this way.

Software Review 111

Software Review Reporting Tools User Testing Systems Review 111

UX Studio: Product Management

MAY 13, 2024

Our experiences range from large tech firms to startups, each partnership has carried unique challenges and experiences. For instance, if your designers are struggling to maintain a consistent design system due to a heavy design backlog, hiring a design system expert could be beneficial.

Research Software 69

Research Software User Testing Product Research Feedback Software 69

Mironov Consulting

APRIL 15, 2023

 So there must be something more systemic happening: all engineers and product managers and designers can’t be congenitally lazy or inattentive or financially illiterate.  (Hint:  That each week they leave a fresh gift (💩) for the tech side to clean up – displacing whatever was planned.  But

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Userpilot

AUGUST 5, 2023

There’s data from product analytics , feedback , sales records, support tickets , and so on, and all of this is stored in different systems. A data silo is a situation when the data is stored and managed by a team or department in an isolated system or database that isn’t linked to other similar systems.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization User Testing 98

Gainsight

FEBRUARY 9, 2021

They can then connect the dots to the process improvements and technology to get the job done and the right people and teams to help make those changes. Manny and Scott support the entire customer success group, including CSMs, technical account managers, escalation management, customer marketing, and more. So how does PTC do it?

Analytic Tools 52

Analytic Tools Data Visualization Government Software Review 52

Userpilot

JANUARY 31, 2024

This ensures that your analytics tool can work with your existing technology stack. Session Recordings : Record and review user sessions (coming soon). Integration Capabilities : Compatibility with other tools and systems, including Userpilot. Basic product analytics, in-app guides, branded NPS surveys, and roadmaps.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

ProductPlan

DECEMBER 6, 2022

Government regulations impact nearly every aspect of financial products, including: How can they be marketed and sold. For this reason, it is wise to bring these stakeholders into the product planning and design process as early as possible, not just because the turnaround time on legal reviews by these teams can introduce unexpected delays.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Bain Public

AUGUST 14, 2021

Unfortunately, CleanTech startup founders who rise to meet government initiatives as well as the challenges of combating climate change find out pretty quickly that there are no measures in place to help them survive financially. Around the world, climate change has risen to the top of many government agendas.

Analytic Tools 52

Analytic Tools Feedback Software Startups Data Visualization 52

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

FEBRUARY 24, 2020

Appoint a single accountable product owner who is able to maintain a strategic roadmap & prioritise work across teams. This creates a number of benefits when scaling [i] Teams are better aligned to product outcomes (not systems). [ii] They work autonomously & are empowered to define ‘how’ they deliver outcomes.

Development 78

Development Agile Technical Review Software Review 78

Userpilot

OCTOBER 12, 2023

Because Userpilot is a no-code solution, it doesn’t require much technical knowledge to set up and use. Starts at $2,000/month with data governance, root cause analysis, real-time monitoring, causal insights, and a customer success manager. The visual editor makes A/B testing easy to set up, execute, and review.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Business of Software Conference

OCTOBER 1, 2019

Your product roadmap is not a model, an algorithm or an artifact, it is an ongoing political process that requires careful management of the relevant stakeholders. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Watch the video below.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Product Solving

JULY 29, 2020

By “proxy” he means systems put in place to better the organization and their ability to service customers. The problem arises when the systems become the primary focus. As with the Institutional Imperative, product managers need to build systems and structures to ensure they minimize the effects of the Product Imperative.

Customer Experience 52

Customer Experience Data Visualization User Testing Product Research 52

The Product Coalition

MAY 25, 2018

And based on those results, you start to have a midterm planning, maybe two to six months, so something that looks like a product roadmap. Then you start building the product, [and] you deliver the product by shipping code to resilience system at will. That’s my world. Of course, it’s not a sharp distinction between those both.

Webinar 60

Webinar Agile Product Research Customer Experience 60

The Product Coalition

SEPTEMBER 20, 2020

The two formal Scrum events that come to mind are: Sprint Reviews The Sprint Review is Empiricism at work: inspect the Product Increment and adapt the Product Backlog. It is also because of this context that calling the Sprint Review a “sprint demo” does not match its importance for the effectiveness of the Scrum Team.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111