UX Planet

JANUARY 16, 2024

By Mary Moore, copywriter at Shakuro Branding holds the promise of propelling your venture to new heights, capturing hearts, and securing your place in the market. The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. Yet, it’s a double-edged sword.

Branding 90

Branding User Testing Product Research Data Visualization 90

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Maintaining templates, guidelines, how-to references and resources.

Product Research 189

Product Research User Testing Weak Development Team Customer Experience 189

UX Planet

MARCH 7, 2024

Whether I had to design a simple UI element, a marketing website, or search for inspiration — I’ve always returned to the same old and familiar places. But once a culture matures, it starts to develop its bad habits. I share the feeling that our design tools, aesthetics, and communities have hit a plateau.

Research Software 79

Research Software Product Research Weak Development Team Startups 79

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. This article tackles the principles that successful teams use to maximize their outcomes. And when are experiments invalid?

Customer Experience 154

Customer Experience Data Visualization User Testing Product Research 154

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? Why Voice of Customer Should be Included in Development Process. Let your customers make product development decisions for you! Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Customer Retention Strategies for Your Marketing & Sales Departments. The marketing and sales warriors in the trenches creating blog posts, running email campaigns, and closing deals.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. I started in the policy world as an economics researcher at a think tank. Benn: I basically started my career in a totally different world.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

UX Planet

DECEMBER 15, 2023

Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. Understanding your organization’s UX maturity is the first, most crucial step toward recognizing the strengths and weaknesses of your organization.

UX 84

UX User Testing Development Team Review Customer Experience 84

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Traditional market segmentation is typically done around observable characteristics and behaviors for customers and prospects. By itself, that’s absolutely meaningless.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

ProductPlan

DECEMBER 3, 2020

They develop a strategic direction and drive the development of their companies’ products. The product manager ultimately owns the product’s success or failure in the market. A few examples: Conducting research. That is to say, studying current market trends, personas, and competitors. Developing a strategy.

Research Software 65

Research Software Feedback Software Technical Review User Testing 65

UX Studio

SEPTEMBER 10, 2019

In this post we created a guide on the steps to take in developing your brand strategy. We’ve tested most as workshop methods on our clients in the last couple of years, and have included some research techniques as well. How to develop your brand strategy? They establish what you stand for as a team.

Branding 63

Branding Weak Development Team Strategy Research Software 63

Michael J. Fordham

NOVEMBER 19, 2020

He headed to the hospital and sure enough, the cardiac team said that he was close to going into cardiac arrest. Technology and software are being designed from a number of different companies and organisations to identify and track the spread of Covid-19. He was in aFib. and it’s one that should be inclusive to all.

Research Software 52

Research Software Feedback Software Data Visualization User Testing 52

The Product Coalition

JANUARY 13, 2019

And since we’re living in a world where people are spending a significant amount of time on the Internet, online reviews, be it of a restaurant or of a mobile app, are particularly important. Considering the results of the above survey, chances are that more people will also download your app if it has more and positive reviews.

Feedback Software 60

Feedback Software Research Software User Testing Customer Feedback 60

UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. With this approach, we were able to increase the booking rate on France’s leading travel app, Liligo , by 200%. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Traditional market segmentation is typically done around observable characteristics and behaviors for customers and prospects. By itself, that’s absolutely meaningless.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

ProductPlan

DECEMBER 2, 2020

They develop a strategic direction and drive the development of their companies’ products. The product manager ultimately owns the product’s success or failure in the market. A few examples: Conducting research. That is to say, studying current market trends, personas, and competitors. Developing a strategy.

Research Software 40

Research Software Feedback Software Technical Review User Testing 40

UX Studio

JUNE 20, 2019

The ability to develop more consciously requires knowledge of your own strengths and weaknesses. But if you want to work at an advertising agency as part of a big design team, you rather have to work on your technical and aesthetic skillset. A new tool, plugin, method, trend or guideline pops up every day.

Research Software 81

Research Software Customer Communications Weak Development Team Magazine 81

Intercom, Inc.

OCTOBER 10, 2019

We do it by closing distances that our technologies have just opened. We will work with you over months iteratively to develop that idea. That includes design systems, pattern libraries and guidelines, but it goes beyond that. ” Jonathon: You mentioned earlier that good UX humanizes technology.

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Mind the Product

JULY 10, 2017

Let’s establish this right upfront: nothing beats a well-managed full-time in-house team of local developers. Are there enough skilled developers at your location? Can you afford local market rates? You need especially to make sure the in-person communication of both teams doesn’t get lost.

Weak Development Team 108

Weak Development Team User Testing Technical Advisors Product Research 108

The Product Coalition

JULY 24, 2020

Identifying and answering the most important questions Launching a socially responsible investing product was something the Nutmeg team wanted to do for a long time. It took a few years until the team felt the market for this product was mature enough. In these guidelines, I always put reminders for myself as well.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

JANUARY 16, 2024

Book a demo and see how Userpilot can help you deploy in-app messages, self-serve support, and other strategies to improve user satisfaction. Not performing user research on your target audience User research forms the foundation for building effective products. Choose the methods that best fit your budget and timeline.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. And that’s where Arin Bhowmick comes in.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Business of Software Conference

JANUARY 28, 2019

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. Paul Kenny, Founder, OceanLearning. Upcoming Events.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

MAY 7, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I’m not going to talk about these two first books in the last couple of Business of Softwares I talked about the tools, business models, value propositions. Sketchnote. Upcoming Events. BoS USA Online 2020.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Sachin Rekhi

JANUARY 26, 2020

I'm a firm believer that Objectives & Key Results (OKRs), the goal-setting framework invented at Intel and popularized by Google and John Doerr , can be a highly effective leadership tool for a team of any size. I've seen teams define new OKRs every month, every quarter, or every year. Writing Effective OKRs. Quarterly OKRs.

Customer Experience 205

Customer Experience User Testing Customer Feedback Weak Development Team 205

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. Just like users influence the products they use based on user research and user-centered design. In-house might also be inflexible , think about how long corporations keep legacy software running. Its concept, however, originates from musical.ly

Research Software 68

Research Software Customer Experience User Testing Systems Review 68

Sequent Learning

SEPTEMBER 4, 2019

Sometimes I write as an outgrowth of my benchmark research with results worth sharing for the greater good of our community. Sometimes I detect patterns or trends in business performance that would benefit product people with a clarification or a ‘how-to’ guideline. and doing it over and over, as fast as your markets are moving.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Business of Software Conference

APRIL 7, 2020

Most marketing talk, or business strategy meetings, emphasizes the importance of ‘customer first’. In this BoS Talk you will learn: How to conduct qualitative research to tap into the customer voice more effectively. How to pair quantitative and qualitative research for a more global understanding of the customer journey.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

The Product Coalition

NOVEMBER 6, 2019

Product Roadmaps are some of the most important product tools. Tools are like the anchors that serve to rein in inspiration, focus and achieve your goals. Anything from working as a team or long-distance communication can be improved with the right application. Besides, a bad plan can really damage you in the long run.

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. I’ve had folks over to 1455 Market St, the headquarters of Uber, and I’ve reciprocated with visits to the Airbnb offices too. It’s fantastic, and I hope you enjoy it.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

The Product Coalition

DECEMBER 20, 2018

You are supposed to coherently navigate the development, design, and marketing of a product. Tools are like the anchors that serve to rein in inspiration, focus and achieve your goals. Anything from working as a team or long-distance communication can be improved with the right application. Some tough waters indeed!

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60

Amplitude

FEBRUARY 21, 2021

. “Scaling product and go-to-market efforts make data reliability and product delivery speed more important, while a growing team makes data reliability more difficult to manage. ” According to Gartner research , “organizations believe poor data quality to be responsible for an average of $15 million per year in losses.”

Government 59

Government Data Visualization Framework Onboarding KPIs 59

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. I’ve had folks over to 1455 Market St, the headquarters of Uber, and I’ve reciprocated with visits to the Airbnb offices too. It’s fantastic, and I hope you enjoy it.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Userpilot

MARCH 10, 2021

But before you start pointing people in all kinds of different directions, you need to get an overall picture of how people are engaging with your app and where potential points of friction exist. Measuring user engagement is important as it gives teams insight into the potential profitability of the product.

Customer Experience 98

Customer Experience User Testing Customer Feedback Onboarding KPIs 98

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. I want to help more and more teams take advantage of these practices.

Product Research 163

Product Research User Testing User Friction Research Software 163