Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. Now it’s time to put your app and positioning to the test. It’s marketing. The bad news? The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Mind the Product

JUNE 20, 2019

The Dilemma With Product Discovery. Even with very short cycles between discovery and delivery, it can take up to several months from identifying a user problem to the release of a potential solution to real users. The Magical Intersection of Product Discovery. Let’s start with the business.

Product Research 184

Product Research User Testing Customer Experience Research Software 184

Userzoom

AUGUST 8, 2019

I’ve run usability testing for over eight years now, and I keep reviewing prototypes that are quite limited. Despite that, some professionals new to UX research expect many insights to validate the design hypothesis based on just a few pages. Testing prototypes at an early stage and failing fast is excellent.

User Testing 128

User Testing Product Research Testing Customer Feedback 128

Johanna Rothman

JANUARY 21, 2021

Here, I assume you want multiple releases for your product. That means you will make different product-based decisions at different times. Consider the Continuum of Feedback Loops and Decisions. Product owners might want to change the roadmap as often as every 1-10 days, but I don't see that often.

Product Research 134

Product Research Feedback Loop Agile Roadmap 134

Folding Burritos

DECEMBER 4, 2019

I talk to a lot of PMs and I ask them (and everyone who subscribes to my newsletter) the same question: what’s your biggest struggle as a Product Manager? Having put together a fairly popular resource on product prioritization methods, I would’ve hoped the situation to be different. Well, th at’s the role of a product strategy.

Customer Experience 585

Customer Experience Research Software Product Research User Testing 585

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. The solution seems obvious: improve your customer research process. The short answer: yes.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Johanna Rothman

DECEMBER 11, 2020

Strategy and Product Feedback Loops. Everyone agrees they want innovation: Which products and services the organization offers. What features the product offers, or the problems the product solves. The product roadmap). These problems and questions are all about delays in the system's feedback loops.

Product Research 116

Product Research Feedback Loop Feedback Software User Testing 116

Product Talk

MARCH 3, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Welcome to “Why There’s No Single ‘Right’ Way to Do Product Discovery.” We’re both product discovery coaches with Product Talk. Find it here.

Product Research 225

Product Research User Testing User Friction Research Software 225

Product Talk

MARCH 17, 2020

Product teams should be co-located. They iteratively test their ideas with customers week over week. I’d like to share some practical tips to help ease your transition so that your continuous discovery habits don’t atrophy simply because you are working from home. This is an often-repeated “truth” in our industry. Tweet This.

Product Research 323

Product Research Document Customer Experience Reference 323

The Product Coalition

JANUARY 23, 2022

Manual testing of your mobile products is important and useful. Automated testing really assists with the efficiency here; being able to execute the same tests repeatedly, quickly and timely on a multitude of devices. What is Mobile Test Automation? Why do Mobile Test Automation? an app or website.

User Testing 202

User Testing Analytic Tools Feedback Software Research Software 202

Mind the Product

MARCH 12, 2020

Product operations is an emerging function. How does it help modern product management organizations to scale effectively? Similar to the emergence of design ops in the last five years, product operations fulfills a need to streamline a scaling function. What product ops is. What Product Managers do.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

Mind the Product

FEBRUARY 16, 2021

To get over that hump, we talked with Prof Jonathan Hassell about how and when to embed and test for accessibility (or a11y!), The post Building Accessible Products – Jonathan Hassell on The Product Experience appeared first on Mind the Product. Making products that work for everybody. Quote of the Episode.

Product Research 218

Product Research Customer Experience Feedback Software User Testing 218

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Automation is also streamlining many routine design tasks, allowing designers to prototype and analyze user research muchfaster. Finally, we have user research analysis.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Product Talk

SEPTEMBER 4, 2024

Working as a product trio can be a major transformation. Making the shift to product trios involves changing everything from the coworkers you collaborate with most closely and your communication style to the mindset you bring to work every day. – Tweet This The product team at Botify knows this all too well. What works well?

Product Research 258

Product Research Onboarding KPIs CTO Coach Research Software 258

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. You can build flows (like carousels, slideouts, and push notifications) without technical expertise, then track user behavior and conduct real-time surveys. But it doesnt have to be that way.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

UX Planet

FEBRUARY 3, 2025

Accessibility ensures that people with diverse abilities can effectively use and interact with digital products. Web Content Accessibility Guidelines (WCAG) : These guidelines are a global standard that helps ensure web content is accessible to everyone, including those with disabilities. a cafe or public transport).

UX 101

UX Research Software Data Visualization User Testing 101

Product Innovation Educators

SEPTEMBER 11, 2023

How to build connection and empower product management teams Tami Reiss is with us. She is an experienced product executive who works with tech product leaders and teams to realize their potential by focusing on their strengths to advance toward their goals. 18:23] How can product managers build those relationships?

Product Research 286

Product Research Leadership Vision User Testing 286

Roman Pichler

JANUARY 11, 2022

Like a modern product roadmap, a learning roadmap states the specific outcomes or benefits you’d like to achieve to become a more competent product person, and it captures them in form of learning goals. The roadmap in figure 1 is based on my GO product roadmap template. Figure 2: A Product Mmgt Skills Model.

Roadmap 370

Roadmap Weak Development Team Customer Experience Leadership 370

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

AUGUST 10, 2021

Stress testing the theoretical. At the time, Intercom was very much an eclectic brand, so this work was foundational in helping to solidify our brand system with thoughtful creative decisions and specific guidelines that would help us to maintain a consistent and ownable brand. Illustration. Typography.

Branding 257

Branding User Testing Product Research Customer Experience 257

UX Planet

MAY 1, 2025

This guide explains product localization and key considerations to design experiences that truly resonate with localusers. Introduction Are you joining a product company that serves users across different countries? Or are you designing a product thats entering a new international market? Follow respective UI guidelines (e.g.,

User Testing 66

User Testing Marketing Research Software Data Visualization 66

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. You could say these guidelines are a catalyst as they help you get to the final design much faster. The 11 user interface guidelines for enhanced engagement include: 1. System status visibility.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Accessibility and Your Product. Introduction.

Reporting Tools 172

Reporting Tools Research Software Product Management Product Manager 172

UX Planet

AUGUST 8, 2024

Take care of accessibility guidelines while designing tooltips. Clarity and Conciseness Placement and Timing Tooltip Trigger Visibility and Accessibility Consistency Testing and Iteration 1. Your product should use a consistent visual design of the tooltips. Deciding on styling guidelines helps to create consistent tooltips.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? 10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. And when are experiments invalid?

Customer Experience 167

Customer Experience Data Visualization User Testing Product Research 167

The Product Guy

JUNE 21, 2024

Empathy is a critical skill for product managers, as it enables them to deeply understand and connect with the users they are designing for. By putting themselves in the users’ shoes, product managers can gain valuable insights into their needs, motivations, frustrations, and goals.

Data Visualization 150

Data Visualization User Testing Product Research Customer Feedback 150

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. Are they getting what they need from the product?

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Johanna Rothman

APRIL 28, 2023

Later, she used these ideas for the product roadmaps. The couple of times the teams had no obvious next project, they chose to finish their unfinished work: insufficient test automation and those irritating defects. But she could still focus on small chunks of value for now.

Management 133

Management Management Roadmap Agile 133

Sachin Rekhi

JANUARY 26, 2020

It's this reflection that happens during OKR reviews that helps to calibrate what initiatives in-fact get you closer to your intended outcomes and thereby helps build your team's product intuition. Keep in mind, OKRs are not a representation of your entire product roadmap, which is often longer. Consistent Scoring Guideline.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

The Product Coalition

JULY 17, 2022

If you’re looking to improve your team's work, a product management framework can be an excellent starting point. A framework is a set of guidelines or principles that can help guide your team’s decisions and provide a common understanding for all team members. Then, let them spend that money on the proposed products?—?each

Framework 166

Framework Product Research User Testing Feedback Software 166

Mind the Product

JANUARY 3, 2020

We studied the Web Content Accessibility Guidelines, WCAG 2.1. These are official rules and guidelines for developing useful and accessible internet services, and they contain specific information with examples of implementation. We also analyzed our product. We also knew that the cost of such work would be hard to estimate.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? If it’s the latter, your organization may benefit from democratizing research. TL;DR By democratizing research, you make it more accessible and inclusive across your organization. Research democratization empowers staff at every level to make data-driven decisions.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

User Testing 135

User Testing Research Software Data Visualization Product Research 135

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

BrainMates

OCTOBER 20, 2024

It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. While the SERVQUAL model is often used in customer service, it’s just as valuable for product managers aiming to build seamless, end-to-end product experiences.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Johanna Rothman

JULY 22, 2021

Product strategy, to define the value the products offer to the product's users/customers. In addition, you might need these product strategies too: Product architecture, to shepherd the technical value of a product. Test architecture, to shepherd the testing tactics. Why that often?

Differentiation 134

Differentiation Product Research Roadmap Strategy 134

Userpilot

MARCH 27, 2023

With NPS surveys , you can gauge your customer’s overall sentiment and identify improvement areas. But when is the right time to send a Net Promoter Score survey? In this article, we’ll dive into the different types of NPS surveys, the best timing for each, and provide examples to help you receive healthy response rates.

Product Research 98

Product Research Feedback Software Customer Experience Data Visualization 98