Userpilot

APRIL 9, 2024

Gainsight targets customer success and onboarding automation , combining in-app guides with comprehensive analytics and feedback management aimed at enterprises focusing on deep customer insights and product experience improvement. A/B and multivariate testing – to select the best-performing in-app flows. A/B testing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Mind the Product

APRIL 14, 2020

Management and task applications. Employee handbooks for Gitlab and Basecamp. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Feedback Software 27

Feedback Software Product Research Technical Review Entertainment 27

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. While he likely never said that , the sentiment is not lost on product managers.

User Testing 49

User Testing Technical Review Data Visualization Customer Feedback 49

Product Bookshelf

AUGUST 22, 2016

The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. Lin , the author of PM Interview Questions , about his favorite books for expanding a product manager’s skill set in the following areas: Product design. Product management process.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. While he likely never said that , the sentiment is not lost on product managers.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

DISQO

JUNE 15, 2015

With the rise of ‘lean’ methodologies and literature, product managers today understand that continuously generating user feedback throughout the product lifecycle can help mitigate the risk of wasting resources to build something no one wants. While he likely never said that , the sentiment is not lost on product managers.

Product Research 40

Product Research User Testing Technical Review Data Visualization 40

Product Innovation Educators

JULY 6, 2020

How product managers can boost innovation in companies large and small. In 2012 I read a book titled, Startup Owner’s Manual: The Step-by-Step Guide for Building a Great Company. Consequently, I think of Eric Ries as the create of Lean Startup and Steve Blank as its father. Successful startups ignored that advice.

Startups 88

Startups User Testing Customer Experience Development 88

Userpilot

JULY 13, 2021

This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. Our SaaS customers that use walkthroughs have managed to achieve: Higher activation rate. To get new hires up to speed, companies often use interactive walkthroughs.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

MARCH 18, 2021

Why does retention management take so much time and effort? Customer Retention Strategy #1 – The Importance of Positioning and Managing Expectations. A Product Onboarding Tool for Startups. If you’re a startup – you’ll go for the one that claims to understand startups. Which one would you buy from?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Intercom, Inc.

FEBRUARY 5, 2019

Get your free copy of The Sales Handbook. Keep in mind, as your business matures from startup to scale-up, your sales strategy will need to evolve too. Many startups, when using this model to define themselves, end up in the bottom-left quadrant because it’s the easiest one to scale in. Can you describe it for your startup?

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Product Cafe

DECEMBER 12, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. No matter what stage your company is in, it is important that you do MVP testing. Prioritize and test hypotheses to improve key metrics. Hello, all you product-loving folks!

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

BrainMates

APRIL 2, 2019

We know Product Management is a tough gig. But what about quitting Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? Let’s address the elephant in the room and ask ourselves, “Am I cut out for Product Management? How does this relate to Product Management?

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. Sales: Be able to route prospects to our self-service flow or the most appropriate team within Sales, e.g. startups, SMB, MME, based on well-defined customer segments. The litmus test for adoption is that your colleagues expect a segmented view for any project they take on.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Hutwork

MARCH 19, 2018

Product management goes well beyond those certified in agile or another method. Whether you became a product manager or someone asked you to wear one more hat, leading can be stressful. One key to successful product management is to keep learning. Management books normally discuss processes and people and skip over technology.

Books 67

Books Research Software Feedback Software Weak Development Team 67

Iteratively Blog

MAY 31, 2020

Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources. They make an observation, ask questions, form a hypothesis, make predictions, test those predictions, and iterate. Growth Stage (100-?

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

PMLesson's Ace the PM Interview

MAY 13, 2020

But recruiting for product management can be a whole different beast considering how high the bar is these days for a product manager. 1 Product Management: Make sure it's right for you. Read: So you want to be a Product Manager. Optional Buy: The Product Manager Interview: 164 Actual Questions and Answers by Lewis C.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

Intercom, Inc.

OCTOBER 24, 2019

Building a community isn’t about management. He saw in it what he felt like growth had been 10 years ago, which was this thing that many startups were trying to do with very little structure or framework. Notion is this amazing modular tool that allows people to do everything from take notes to project manage to track pipelines.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

Split

AUGUST 16, 2018

Chances are if you’re an engineer or product manager who works on anything even somewhat related to continuous delivery, Jez Humble wrote your handbook. This co-author of the Jolt award-winning Continuous Delivery also made hefty contributions to both Lean Enterprise and The DevOps Handbook. I don’t think so.

Analytic Tools 58

Analytic Tools Feedback Software Research Software Engineering 58