The Product Coalition

MAY 10, 2019

Via distinct arrows, where thickness indicates number of navigations, user flows show you the inbound and outbound journeys for every screen and popup within your app. Are there inbound screens to Login other than the splash/opening screen? Let’s rewind for a second though. What is a user flow? Where are they going instead?

Analytic Tools 75

Analytic Tools Customer Experience Customer Feedback Data Visualization 75

Business of Software Conference

APRIL 17, 2020

In These Uncertain Times… A rather wonderful use of some of the messaging from inbound emails Jessica Salfia at the West Virginian Council of Teachers of English turned into a poem. Here are 25 Distance Learning Tips! There’s an alternative career as a copywriter waiting to happen. We share your concerns.

Reporting Tools 64

Reporting Tools Outbound Inbound Messaging 64

Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. The marketing strategy for product-led growth is more inbound and you let the product speak for itself.

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Intercom, Inc.

SEPTEMBER 21, 2022

In order to provide this support, support teams will need to use a tool with both powerful automation and outbound capabilities to manage and streamline high-volume workloads. “Customers who adopt this next-generation way of providing support get it all: greater efficiency, more satisfied customers, and a happier team”.

Research Software 118

Research Software User Testing Customer Experience Vision 118

Userpilot

OCTOBER 8, 2021

Sales-based growth meant sending thousands of outbound messages in an attempt to find the key decision-maker, shorten the sales cycle, and close aggressively. This post has some great tips on how to do that. The emergence of the product-led growth strategy. Why is product marketing the future?

Analytic Tools 92

Analytic Tools Research Software Data Visualization Product Research 92

Intercom, Inc.

AUGUST 20, 2019

Buyers now have more information than ever before, inbound and outbound SDRs have to change their approach to capture buyer interest and add value, and the skill set needed to be successful has changed. This is accomplished through inbound qualification, or from outbound outreach to prospective customers. Here’s why.

Weak Development Team 35

Weak Development Team Customer Experience Outbound Inbound 35

Userpilot

OCTOBER 25, 2022

Strategic Product Management Activities and Tips. This includes inbound activities like defining product vision and product strategy, setting product goals, developing the product roadmap , or planning the product launch. Product strategy defines who we are building for, what to build, and how to build it.

Product Research 89

Product Research User Testing Customer Feedback Research Software 89

Intercom, Inc.

NOVEMBER 7, 2019

But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. The CIT send over accounts to inbound SCRs and outbound SCRs who are really at the tip of the spear.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

FEBRUARY 4, 2022

The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. This SaaS sales model is often reserved for high-ticket, specialized software — and sales techniques often focus on outbound marketing rather than inbound marketing.

Feedback Software 95

Feedback Software Research Software Reporting Tools Onboarding KPIs 95

nulab

MAY 10, 2019

Inbound Logistics. Outbound Logistics. Primary activities refer to tasks that are directly related to creating and delivering the product or service. And there are five of them: 1. This refers to the journey of materials/resources from the supplier to you. Operations. How the materials or resources are processed.

Research Software 47

Research Software Differentiation Airlines Outbound 47

Business of Software Conference

MAY 21, 2020

There’s inbound hiring and there’s outbound hiring. Inbound hiring is when the candidate comes to you. So, if you put up a job post on LinkedIn then that’s a form of inbound hiring as these candidates need to proactively apply to be considered for the job. Outbound hiring is the opposite.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userpilot

JANUARY 19, 2022

Even further, Intercom lets you send automated onboarding tips email sequences which can reduce the odds of users getting stuck at a certain stage before completing all your in-app experiences. That means, the second a user has a question or a concern, they can easily get in touch with you using Intercom’s chat for example.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Technical Review 90

Intercom, Inc.

SEPTEMBER 8, 2021

Top tips for job seekers from two badass women in tech with Kim Graves and Maggie Hott. I helped to build out our EDU org, our non-profit org, our SMB org, our compete programs, our outbound motion, and all of these things are actually all now full functions today at Slack. Everything we’ve learned about scaling sales.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Userpilot

JULY 24, 2023

Any inbound marketing campaign needs to start by attracting potential customers that align with the target audience of SaaS businesses — often through traffic from search engines or social media. Pro tip: if you’re not sure what to include on your FAQs or resource centers then just as your support team. Email marketing.

Analytic Tools 70

Analytic Tools Feedback Software Data Visualization Marketing 70

Userpilot

FEBRUARY 25, 2021

Instead of generic SEO tips, you will find actionable tactics that lead to a perfect google rating. Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound.

Research Software 65

Research Software User Testing Outbound Marketing 65

Userpilot

MAY 19, 2021

Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Inbound Marketing. Inbound marketing means creating valuable content for your target audience to help them find you themselves. SaaS Outbound Marketing. Social Media.

Research Software 119

Research Software B2B User Testing Customer Experience 119

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

At Amazon, most PMs are more outbound than inbound and don’t necessarily work as close to engineers at Google, but that tends to change depending on geography as well. Do you have any tips on becoming a master of such distinctly different fields as you have throughout your career?

Automotive 68

Automotive Product Management Product Manager Technical Review 68