Inbound Product launches Product Research 
Mind the Product
NOVEMBER 10, 2017
In the world of cohort analysis for digital products, a cohort is a group of users who have performed a common action or set of actions during a specific timeframe on your website or app. By analyzing the behavioral differences between these cohorts, product managers can spot patterns at multiple points in the customer lifecycle.
Intercom, Inc.
APRIL 3, 2018
We knew from our own research that leads are 82% more likely to convert to customers if they’ve chatted with you first. Armed with the right collateral, we blend research, personalization and the content to write outreach emails. From outbound to inbound. How to use live chat for a product launch.
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Userpilot
OCTOBER 25, 2022
If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in?
Intercom, Inc.
NOVEMBER 14, 2018
For our inbound leads – new leads that are generated by marketing activities – we track: Sales eligible lead delivery: The total number of inbound leads across all channels that are passed from the marketing team to sales based on shared qualification criteria. Take your inbound and outbound opportunities, for example.
Intercom, Inc.
OCTOBER 13, 2022
We’ve just wrapped up another edition of New at Intercom to share our fall 2022 product launch with everyone. Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. And if you ask us, the answer to these challenges is in-product communication.
Intercom, Inc.
AUGUST 13, 2020
This launch is a meaningful one for us because our Support team partnered hand in hand with the Product team to develop many of the features. Other teams needed a simpler way to find real-time conversations tied to their product areas. This feature was actually first built by a former Customer Support Engineer on the team.
Userpilot
MARCH 8, 2022
Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.
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