UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. They’ve worked with all kinds of businesses, from startups to established enterprises, in a wide variety of industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

DECEMBER 15, 2021

In this article, we’re going to cover the 3 key growth benefits that you can leverage by expanding and scaling your product integration roadmap. It’s important to segment your integrations (or integration roadmap) based on how much additional value they would bring your users. Out-of-the-box integrations. Paid advertising.

Customer Experience 88

Customer Experience Data Visualization Customer Feedback Webinar 88

ProductBoard

NOVEMBER 15, 2017

But we’d be remiss not to mention the growing number of roadmapping utilities and user feedback forums on the market. The former are designed to help product managers share attractive product plans with stakeholders and end users, but rarely help PMs decide what features should make it onto the roadmap in the first place.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

DISQO

JULY 5, 2018

Whereas market research can be used for sophisticated initiatives like market segmentation and conjoint analysis studies, experimentation involves more tactical roadmap prioritization activities like concept split tests and usability assessments. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 66

User Testing Research Software Market Research Product Research 66

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. How to creatively market a new category. That’s quite a large market.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

DISQO

JULY 5, 2018

Whereas market research can be used for sophisticated initiatives like market segmentation and conjoint analysis studies, experimentation involves more tactical roadmap prioritization activities like concept split tests and usability assessments. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Whereas market research can be used for sophisticated initiatives like market segmentation and conjoint analysis studies, experimentation involves more tactical roadmap prioritization activities like concept split tests and usability assessments. DE Shaw incubated a startup and validated an initial offering 3x faster than usual.

User Testing 40

User Testing Research Software Product Research Market Research 40

Userpilot

MARCH 15, 2022

Your go-to-market strategy is simply a roadmap for how you’ll take your product to the market. GTM strategies are important because they help you build and launch better products at the right time, reducing the chances of your startup failing. Let’s get started! SaaS go-to-market plans can be used in several use cases.

Research Software 79

Research Software Strategy Customer Experience User Testing 79

Intercom, Inc.

OCTOBER 16, 2019

The classic example sees a company move from niche startup to mainstream scale-up, but it can also see companies hone their product-market fit by focusing on a more specialized, and yet more lucrative, user base. If your application is a self-service one, focus on content and inbound marketing as your primary source of leads.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

Intercom, Inc.

APRIL 29, 2020

Adjust your product strategy and roadmap. We’ve used these inputs to re-prioritize our product strategy and roadmap. It’s validated by what we’re hearing in the market – our survey of 400 support leaders found 47% of support teams have seen an increase in inbound queries. What pain points are they facing?

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

Gainsight

FEBRUARY 2, 2024

Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough. They’re creating great inbound marketers, with the understanding that it will make them more successful customers.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. “Give away your legos” and other commandments for scaling startups. I’m now Director of Sales, leading sales globally for Webflow, which is a really, really fast-growing startup.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Intercom, Inc.

JANUARY 31, 2019

We did the same thing with our product: we had a product roadmap, and we had an anti-product roadmap of things we’re not going to build. This is something that we saw with a lot of our startup clients, and a mistake we didn’t make with Close, which I am very grateful for. Speed is everything. There are two facets to that.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Business of Software Conference

JULY 26, 2016

Rich Mironov: Answering Your Audience’s Roadmap Questions. Matt Wensing: 1 Startup In 10 Years vs 1,000 Startups in 10 Minutes. Nilan Peiris: Building A High-Growth Startup Sustainably. Eric Ries: The Startup Way. Jon Reynolds: Riding the Swiftkey Rocket Ship from Startup to Acquisition.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Business of Software Conference

JANUARY 16, 2020

We’re going to switch gears a little bit here and what I want to do is I want to spend the next hour, hopefully, teaching you something about what I think is one of the most powerful tools we have at our disposal – particularly in startups – and in my experience. Different features, different roadmap, different pricing.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Intercom, Inc.

MARCH 29, 2022

Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. When I came to OpsGenie, a small startup company trying to grow, we were looking for a product that would allow us to scale to be able to support customers worldwide. And we were also looking for something that was very flexible.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

FEBRUARY 28, 2019

We’re also good at inbound marketing, it turns out, so that has been pivotal to our success. They’re created by inbound demand. When most people at startups think about the early journey, they’re thinking about product-market fit and the right groups of people to actually use this product. Can I get them to use it?

Onboarding KPIs 137

Onboarding KPIs User Testing Feedback Software Customer Experience 137