Userpilot

MAY 20, 2024

Use gamification elements like points, badges, leaderboards, and challenges to boost engagement and motivate partners to participate actively in your loyalty program. Integrating features such as points, badges, leaderboards, and challenges into your loyalty program can make the experience more interactive and enjoyable for your partners.

Feedback Software 77

Feedback Software Analytic Tools B2B Research Software 77

Userpilot

MARCH 7, 2024

Gamifying the customer experience , for example with leaderboards, celebration animations, or progress bars , makes it more engaging and increases retention. Leaderboards. Webinars not only educate existing users and keep them engaged but also attract potential customers seeking a solution to their problems. Achievements and badges.

Analytic Tools 93

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 93

Userpilot

OCTOBER 14, 2021

In this article, you'll learn the elements of a gamification system and its components and how to use them to boost retention, increase product adoption, and streamline the user onboarding process through elements like progress bars, points, leaderboards, celebrations, etc. Leaderboards. Source: Salesforce.

Feedback Software 52

Feedback Software Customer Experience User Testing UX 52

The Product Coalition

MARCH 7, 2023

Example: “Can you tell me about the last time you looked at the leaderboard?” instead of “How often do you look at the leaderboard?” Digging into problem spaces The biggest tip in asking good questions: ask about a specific time when the person did something, not a high level question about how they might do it.

User Testing 121

User Testing Customer Feedback Customer Experience Data Visualization 121

Userpilot

JUNE 19, 2023

Gamification and engagement features like leaderboards or badges. Mobile compatibility so that learners can access the resources on the go and from different kinds of devices. Integrations with other tools like video conferencing apps or HR software. Analytics of the course performance to enable trainers to improve their courses.

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Systems Review 86

Amplitude

OCTOBER 29, 2020

Here is one example David highlighted in his presentation: The leaderboard was one of the most popular features early in Peloton’s growth. When there were a few dozen people on the leaderboard, it created a sense of community. But as the company scaled and the leaderboard grew to 10,000 people, that sense of community was diluted.

User Testing 52

User Testing Reporting Tools Data Visualization Product Research 52

Intercom, Inc.

SEPTEMBER 9, 2020

You’ll find our most active members fighting for pole position on the “Top Connectors” leaderboard in the community, and we’ll also be regularly recognizing engaged members through our “Connector Spotlight”. At Intercom we have a culture of celebrating great work, and Interconnected will be no different.

Customer Feedback 118

Customer Feedback Customer Experience Webinar Books 118

The Product Coalition

FEBRUARY 15, 2021

Any thoughts? Is the Calm App as Calming as it Claims to Be?

Customer Experience 176

Customer Experience Vision Branding Marketing 176

Product Bookshelf

APRIL 15, 2024

” for top spot on the product management post leaderboard. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis. Why is product strategy so hard? “What is product strategy?” ” is rivaled only by “What is a roadmap?”

Product Strategy 62

Product Strategy Weak Development Team Strategy Data Visualization 62

Gainsight

JULY 31, 2023

And we recently launched our leaderboard, which we call the Sonos Community Hall of Fame. Activating your Super Users plays a crucial role in driving advocacy at scale. “[Super users] want to know more. They want to soak up all of that knowledge,” says Solsø Korsgård.” We give them discount codes.

Customer Experience 52

Customer Experience Data Visualization Customer Feedback Webinar 52

Intercom, Inc.

SEPTEMBER 25, 2018

Sales leaderboards are great for seeing who’s closed the biggest deals and beyond that, Intercom shows you how many conversations teammates had to have in order to close those deals, their response time and the time it took to close. See the largest deals closed and what it took to do so.

Data Visualization 91

Data Visualization Reporting Tools Customer Feedback Marketing 91

Userpilot

JANUARY 24, 2022

Leaderboards. Second, gaming elements like leaderboards make the onboarding experience more fun and encourage competitive customers to participate. Many companies do this by offering rewards to their users as they go forward in their journey. The most widely used reward elements are: Badges (likes, emoji reactions, shares, etc.).

Feedback Software 92

Feedback Software Onboarding KPIs User Testing Customer Experience 92

The Product Coalition

JUNE 28, 2020

The ‘Buddy’ Board While Headspace App has built support to enable friends to help each other to stay on track, it is far from being a leaderboard. The App seems to intentionally downplay peer-to-peer comparison which is also evident in the next feature we are going to look at.

Feedback Software 182

Feedback Software Customer Experience User Testing Customer Feedback 182

Gainsight

NOVEMBER 1, 2022

You can join hashtag groups, compete on leaderboards, give each other high fives and do so much more. While you might be physically alone on your Peloton, you don’t feel that way at all. The community creates a feeling as if you are riding alongside so many other people. That’s the power of people, the power of community.

Feedback Software 52

Feedback Software Customer Experience Technical Review User Testing 52

UX Planet

DECEMBER 19, 2023

Personally, I have no interest in leaderboards and checking other users’ performances, who are the ones scoring better or worse than me (the badges are cute, but just the visual delight they provide would suffice). If it does have it, I have still to uncover where it is (which in itself is a dark UX pattern, obstruction).

Feedback Software 90

Feedback Software Analytic Tools User Testing Research Software 90

NextBigWhat

NOVEMBER 30, 2020

12/ 6⃣ Badges & Leaderboard. There was one recurring trend worrying the Duo team–the learners who lost their streaks, never got back. Gina herself quit after she lost her 80 day streak. . They had to start incentivising people beyond just streaks. 13/ 7⃣ Notifications.

User Testing 59

User Testing Customer Experience Product Research Education 59

Crafty CTO

JULY 21, 2023

Another innovation explosion appears to be underway; already Llama 2 derived models are near the top of the HuggingFace Open LLM Leaderboard , and new Llama stories are still on the first page of Hacker News. This time, I suppose Meta learned the lesson and preempted the leak.

Artificial Inteligence 40

Artificial Inteligence Technical Review Reporting Tools Generative AI 40

Userpilot

OCTOBER 26, 2023

The same thing happens when you get a congratulatory message, a shiny new badge, or hit the top of the leaderboard. Think about the dopamine hit you get every time you tick off a task from a checklist. Does it make you feel like stopping? Celebration modal.

Analytic Tools 82

Analytic Tools Feedback Software Product Research Data Visualization 82

Userpilot

OCTOBER 31, 2022

The most common reward elements include points, badges, leaderboards, and discount coupons. Gamification refers to introducing fun elements to encourage and motivate users to fulfill different tasks. It usually includes a reward or an incentive that guides users to accomplish a goal. Prodpad Gamification.

Onboarding KPIs 94

Onboarding KPIs Analytic Tools Strategy Customer Experience 94

Usersnap

SEPTEMBER 19, 2023

Microsoft piggybacked on the success of Generative AI with its $10 billion investment in OpenAI to displace Google from the leaderboard of innovative BigTech. Together, it positions companies to proactively tailor their service offerings to match customer expectations , a crucial edge in capturing and retaining market share.

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

APRIL 19, 2022

You can reward users with badges or higher positions on the leaderboard for completing each task on a checklist. An example of gamification is giving customers badges when they use a new feature for the first time, thus incentivizing them to use it again in the future.

Feedback Software 91

Feedback Software Analytic Tools Onboarding KPIs User Testing 91

Intercom, Inc.

DECEMBER 9, 2021

Now to find out which of our six new sounds is currently top of the leaderboard. You can leave a review on Apple Podcasts or your preferred podcast platform, or let us know on social. Give us a shout-out, tag @Intercom. Sam Murray: Last time I checked, which was a couple of weeks ago, bop was miles away ahead of all the others.

User Testing 138

User Testing Transportation Customer Experience Research Software 138

Userpilot

MARCH 30, 2022

Leaderboards. A gamification strategy involves using a “reward” as an incentive to encourage more of some desired behaviors. These rewards make the product experience more fun, competitive, and thus, engaging. The most widely used gamification elements are: Badges. Discount coupons. Elements of rivalry among users.

Onboarding KPIs 89

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 89

Userpilot

DECEMBER 23, 2023

Introduce leaderboards to foster a sense of competition. As they use the app more and complete specific tasks, they can go up a level. Offer users badges or achievements for completing certain tasks or reaching milestones. Create a points system where users earn points for various activities within the app.

Analytic Tools 84

Analytic Tools Feedback Software User Testing Customer Experience 84

Userpilot

MARCH 10, 2022

To this end, you can use XP, badges, points, or leaderboards to reward customers for using your product. You can ensure long-term retention through habit formation. If you can make your product a part of your users’ daily lives, they will be the least likely to leave. This will help them gain value faster and solidify their loyalty.

Feedback Software 95

Feedback Software Analytic Tools Customer Experience Customer Feedback 95

Mironov Consulting

NOVEMBER 10, 2016

Sales organizations thrive on weekly pipeline reviews, overt competition, leaderboards and contests, inspections, and unambiguous “is this an opportunity yet?” Engineering morale (and productivity and product success) is an opportunity for joint leadership and collective action. Can’t We Just Measure Engineering More Closely?

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Sachin Rekhi

JANUARY 3, 2017

Allowing players to showcase their badges, levels to other players, allowing players to visit each other's farms in FarmVille, and leaderboards in general are all examples of experiences that create envy. In order for this to be effective, a player needs to be able to see what other players have (voyeurism).

Customer Experience 94

Customer Experience User Testing Education Information 94

Userpilot

FEBRUARY 22, 2024

Some of the best ones include fun animations, celebratory modals, badges, leaderboards, and progress bars. As users are motivated to repeatedly engage with your website and products, adoption and retention will increase. You can incorporate different forms of gamification techniques to keep customers coming.

Analytic Tools 52

Analytic Tools Feedback Software Research Software User Testing 52

UX Studio

JANUARY 30, 2018

It requires no points, badges or leaderboard – the intrinsic reward of seeing a task done suffices. And most importantly, it leaves a stack of “done” cards indicating achievements with the help of color-coding (red – due task, green – finished). Moving and arranging them may create a habit loop that motivates more achievement.

UX 61

UX Customer Experience Feedback Software Systems Review 61

Userpilot

JUNE 11, 2021

When a user completes a task, they earn more points, a new badge, go top of the leaderboard, or go to a higher level. Gamification helps turn the onboarding checklist into a fun activity. You can gamify your onboarding checklist by adding badges, scorecard points, and levels. This motivates them to do the rest of the tasks.

User Testing 98

User Testing Customer Experience Product Research Agile 98

Userpilot

AUGUST 21, 2021

Award points to users when they complete steps or actions in the app and use a leaderboard to incentivize repeated feature usage. Give badges for important accomplishments (beginner, expert user, etc) in the app. For example, if someone completes their profile, they can go from the beginner to the junior pro badge.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Userpilot

JANUARY 29, 2021

Leaderboards Discount coupons Elements of rivalry between different users. Once the user completes the gamified task, they receive a ‘reward’ – an incentive encouraging them to keep performing your core action. Source: Quupromote.com. Gamification triggers a chip in the user’s brain to use your product more and become experts.

Customer Experience 98

Customer Experience Customer Feedback User Testing Onboarding KPIs 98

Usersnap

APRIL 15, 2020

Moving up a leaderboard, earning a badge, etc. Q: What role can gamification play in creating frictionless user experiences? Roger: I don’t think gamification is directly a friction-reducer. But, it can provide extra motivation. can all encourage desired behavior. I’ve seen this in online communities I’ve managed.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Intercom, Inc.

SEPTEMBER 19, 2019

Ciaran: One thing we’ve started to do recently – and it’s along the same theme – is to display some of the leaderboards around the sales floor on screens. Steli: This is something we didn’t debate internally for a while, because the way we did activity reporting in our own CRM, we didn’t have a leaderboard.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Userpilot

SEPTEMBER 16, 2021

The Karma system rewards users who complete tasks on their list and use an eight-tier leaderboard to ensure their user engagement strategy is effective year-round: Source: Todoist. All the badges and leaderboards in the world can't save a product that lags behind in functionality. Gamification leaderboards.

Research Software 52

Research Software Feedback Software Onboarding KPIs Customer Experience 52

Userpilot

MARCH 18, 2021

Leaderboards Discount coupons. You can include leaderboards among company accounts to encourage competition and rivalry. Many companies achieve this by offering rewards for their customers as they go through their journey. The most common reward elements are : Points Badges (likes, shares, emoji reactions, etc.) Source: Prodpad.com.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

APRIL 10, 2024

Gamify user onboarding with challenges, badges, and leaderboards to enhance engagement and customer retention. Introducing challenges, badges, and leaderboards makes using your app a playful and fun experience. Personalized onboarding fosters strong relationships by tailoring solutions to specific job requirements.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Customer Feedback User Testing 98