UX Planet

DECEMBER 15, 2023

Later, I had the opportunity to sit with the company’s leadership and present my portfolio. Importance of Portfolios in Hiring Decisions: In a survey of hiring managers in the design field, over 70% indicated that a candidate’s portfolio is the most critical factor in their hiring decision. Let’s keep reading on… 6.

Positioning 52

Positioning Feedback Software Research Software User Testing 52

Usersnap

SEPTEMBER 29, 2022

Create your vision and positioning 4. The disruptive growth approach focuses on gaining market leadership with a lower-cost product, which will help capture new customers. The main goal of a disruptive SaaS growth strategy is to give your company fast market leadership and the competitive edge. Make sense of your data 2.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Usersnap

JUNE 2, 2022

Recognizing and improving upon this customer feedback is where a CES survey comes in handy! If you’d like to see an example of a ready-made CES survey, come and use our CES survey template right away. How Do I Calculate Customer Effort Score (CES survey)? Tips for building CES Surveys When To Use CES VS. CSAT VS. NPS?

Product Research 52

Product Research Customer Experience User Testing User Friction 52

Product Innovation Educators

MARCH 1, 2021

Today, he’ll help you prepare a path to leadership roles. . 6:28] How can product managers change their mindset to prepare for a senior leadership role? Our brains don’t distinguish between limiting beliefs and positive beliefs. All great leadership starts with self leadership. Assumption.

Leadership 71

Leadership Product Management Product Manager Customer Feedback 71

Intercom, Inc.

SEPTEMBER 7, 2021

This is imperative to a positive company culture, as well as higher team morale. If only senior leadership is involved in decision making, it increases the risk of stagnation. We use our twice-yearly company survey to pulse check on how the team feels regarding decisions being made that affect their day to day.

Framework 129

Framework Feedback Software User Friction Reporting Tools 129

Userpilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. An outcome-based roadmap removes such constraints and prioritizes delivering a positive change to users’ lives. How is the outcome-based roadmap different from regular roadmaps?

Analytic Tools 92

Analytic Tools Feedback Software Product Research User Testing 92

Userpilot

NOVEMBER 20, 2023

However, you need the right mix of technical and leadership skills. In-app survey created in Userpilot. Once the vision is established, tech product managers help formulate a product strategy that outlines how to develop, market, and position the market. As a TPM, you can easily create and launch surveys. Product vision.

Analytic Tools 96

Analytic Tools Feedback Software Research Software User Testing 96

Userpilot

MARCH 19, 2024

As you’re gradually releasing the feature, gather qualitative user feedback via in-app surveys and use analytics to gain a detailed understanding of the feature usage and its impact on product performance. In the meantime, it’s tested thoroughly to ensure it’s bug-free and delivers a positive user experience.

Product Research 97

Product Research Onboarding KPIs User Testing Feedback Software 97

Userpilot

SEPTEMBER 14, 2023

The product marketing manager role involves conducting customer research, developing the GTM strategy , refining product positioning and messaging , managing product launches , and creating onboarding experiences. Customer research survey. Product positioning statement template.

Product Research 86

Product Research User Testing Research Software Feedback Software 86

Product Management Unpacked

JULY 9, 2020

Pendo’s chief product officer shares his take on product management leadership. “If With Pendo, product teams can understand user behavior and sentiment and then act on those insights by engaging with users through in-app messaging or surveys. However, Pendo’s platform of tools isn’t exactly what Crofts considers his primary product.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

SidsAvenue

MAY 31, 2020

Being in Leadership position is all about decision-making. For a given feature/service, I gather all the information that is available to me based on assumptions, surveys, experiments, discussions. Yellow Hat - Focus on Positive aspects The proactive folks would be happy to use the service and plan for their Career ahead.

Framework 52

Framework Leadership Data Visualization Weak Development Team 52

Atlassian

FEBRUARY 10, 2022

A positive culture can have a powerful impact on people’s lives. Organizations that purposefully craft a positive culture experience a 14 percent turnover rate , while those that ignore their culture are saddled with a 48 percent turnover rate. One out of five people who leave their jobs cite culture as their reason for exiting.

Feedback Software 131

Feedback Software Systems Review Research Software Product Research 131

UX Planet

JANUARY 4, 2024

3A] A report by the McKinsey Global Institute found that companies with diverse leadership teams are 21% more likely to outperform their peers financially. [3B] It’s not about pointing fingers or shaming, but about constructively raising awareness, offering solutions, and collaborating with key stakeholders to create positive change.

Reporting Tools 52

Reporting Tools Construction Research Software Feedback Software 52

The Product Coalition

APRIL 7, 2021

But I’ve also seen the steady, positive changes over time happening at bigger companies like Facebook and Visa to better support women. From a company standpoint, they cannot keep this position idle and need someone to fill the role. Over the last four years, female leadership at YML has increased from 5% to 30%.

Reporting Tools 78

Reporting Tools Technology Embedded Analytics Leadership 78

Product Management Unpacked

MARCH 12, 2019

Catalyst Reports brings this finding to a corporate context — companies with more women in leadership positions show increased Corporate Social Responsibility. Hiring more women positively impacts the world of product. Good product people marry business models with creative methods of solving problems in a sustainable way.”.

Reporting Tools 214

Reporting Tools Data Visualization Research Software Product Management 214

Atlassian

MARCH 9, 2022

It’s important to stick to positive approaches to humor that don’t “punch down.” Together, they teach a course at Stanford’s Graduate School of Business about the surprising power of humor and leadership. Positive styles of humor. You don’t have to be naturally hilarious to use humor at work.

Product Research 87

Product Research Leadership Positioning Presentation 87

Userpilot

AUGUST 29, 2023

Product teams need to have a combination of hard and soft skills to succeed: technical knowledge , communication, leadership, strategic thinking, and empathy. They might use feature request surveys, analyze competitor offerings, or work with stakeholders to come up with those ideas. Build surveys and gather feedback with Userpilot.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Research Software 96

Product Management University

DECEMBER 2, 2022

Organizations compile data via surveys and other methods to build out these personas. Whether your product contributes to the success of users within a department or multiple users across departments, it is still making a positive impact on departments within an organization. Executive Leadership (The Ultimate Buyer).

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Userpilot

NOVEMBER 21, 2022

To be a good product launch manager, you need great project management and leadership skills. Userpilot helps product teams automate feedback collection with contextually-triggered in-app surveys , while the analytics layer enables them to track product usage data. NPS survey in Userpilot. Marketing channels.

Product launches 93

Product launches Product Research User Testing Research Software 93

The Product Coalition

OCTOBER 30, 2023

Our commitment was firm, leadership backed the change, and it was underway. Increase the number of positive customer reviews by 20%. They also generate transparency from leadership to those working on the product daily. Water under the bridge. It was a significant cultural change. If only I knew what I know today.

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

Userpilot

OCTOBER 16, 2022

But you can get a full picture of your customer relationships with NPS surveys , product adoption rates , and churn rates. Trigger churn surveys when customers leave so you can learn and improve. In a nutshell, NPS surveys measure user sentiment by asking, “How likely are you to recommend us to a friend?”. NPS surveys explained.

User Testing 97

User Testing Feedback Software Research Software Analytic Tools 97

Gainsight

OCTOBER 2, 2023

Based on the results of our latest survey of European companies, it is clear that the field of Customer Success (CS) is all grown up—and strategic. At many companies, CS started out in a defensive, firefighting position, focused on customer support. That’s right: CS is past its immature, reactive, “firefighting” era.

Customer Experience 52

Customer Experience Customer Feedback Reporting Tools Software Review 52

Gainsight

OCTOBER 2, 2023

Based on the results of our latest survey of European companies, it is clear that the field of Customer Success (CS) is all grown up—and strategic. At many companies, CS started out in a defensive, firefighting position, focused on customer support. That’s right: CS is past its immature, reactive, “firefighting” era.

Customer Experience 52

Customer Experience Customer Feedback Reporting Tools Software Review 52

Userpilot

AUGUST 11, 2022

So whether you’re hiring for a customer success (CS) position or applying for a role in this department, this guide will give you clarity on what CS managers do and how to make the most out of your time. Conduct in-app microsurveys and NPS surveys for quantitative and qualitative research. Problem-solving.

Feedback Software 95

Feedback Software Research Software Analytic Tools User Testing 95

Intercom, Inc.

JULY 21, 2021

Last August, and again in December, we asked employees to take a survey to build our understanding of how their perspectives towards in-office work had changed. Our survey found that most of our teams’ ideal week featured part-remote, part in-office work. . Intercom’s leadership team has raised this as one of their main priorities.

Feedback Software 138

Feedback Software Construction Product Research Customer Experience 138

Intercom, Inc.

JANUARY 24, 2023

Surveying the landscape First, we zoomed out from day-to-day execution and evaluated Messenger across multiple dimensions – product, market, customers, and business. Position the product Pitch how we’ll explain it to the world to ensure that what we build, market, and sell are joined up. Here’s how we did it. The meat of the story.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

Gainsight

JANUARY 4, 2021

Customer Success Leadership. Strategizing Customer Success Spend for 2021: 5 Takeaways From Our Survey On Customer Success Budgeting. Customer Success Leadership. 5 Positive Things SaaS CEOs and leaders Should Do To Get Through COVID-19. 6 Things We Learned from Our Second COVID-19 SaaS Retention Survey.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

The Product Coalition

AUGUST 6, 2023

Do we need to escalate any critical issues to company leadership? Based on our quick surveys sent to product people, and our research online, we’ve surmised that the reasons why appear to be either technical or business domain specific, skills-based, or related to personal preferences in ways of working and interpersonal communication.

Research Software 135

Research Software Reporting Tools Product Research User Testing 135

Mind the Product

OCTOBER 13, 2017

I surveyed 50 product managers ** on how they prioritize features. In 46% of respondents’ companies the leadership team or head of product decide what will be built next. Software companies may claim that they’re data driven, but just two survey respondents use only product data to make decisions. Data isn’t yet King.

Product Research 113

Product Research Data Visualization User Testing Research Software 113

ProductPlan

NOVEMBER 3, 2021

Industry surveys reveal that product managers view communication skills as the most important. In our most recent annual survey— The 2021 State of Product Management Report —we found that product professionals rate communication #2 on the list of skills they believe their coworkers lack most. What is this data telling us?

Weak Development Team 86

Weak Development Team Product Research Customer Feedback Feedback Software 86

Agile Velocity

MAY 14, 2020

We’ve identified nine common business outcomes, all of which are positively influenced by Agile+DevOps. Reference: Harvard Business Review Analytic Services Survey, Sept 2018). In our experience leadership tends to “Want them all, equally. Transformation Leadership – Where to Lean In. Adaptive Leadership Support.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Gainsight

APRIL 15, 2022

Ideally, customer success will be represented in the C-suite by a Chief Customer Officer (CCO), or an equivalent position. . But alignment is more than just having a seat at the leadership table. Increased budget will lead to technology investments, increased headcount, and a louder voice at the leadership table. . Total spend.

Enterprise 97

Enterprise Customer Experience Feedback Software Data Visualization 97

Nulab

MAY 21, 2020

We surveyed 1,031 current employees to understand better how company culture can be crafted to maximize morale, productivity, and retention in the workforce. Certainly, the results from our survey make strong suggestions for how companies can thrive even in the age of COVID-19. In our survey of more than 1,000 U.S. Only 25.1%

Data Visualization 52

Data Visualization Reporting Tools Weak Development Team Product Research 52

People-First Product Leadership

MAY 29, 2023

Subscribe now Unlocking the Power of Psychological Safety I’m preparing for the June cohort of People-First Product Leadership. Lightweight is to simply listen out for signals , such as how often you hear people admitting mistakes, challenging others positively, or suggesting ideas. Why Aren't They Saying Anything?

Customer Experience 52

Customer Experience Product Research Research Software Leadership 52

ProductPlan

JANUARY 27, 2022

Based on this survey of thousands of product management professionals, some common themes emerge. Investing in tools for the product team commanded the most significant share of product team budgets in our 2021 survey. With thousands of unfilled positions listed on job boards, companies compete for scarce and selective talent.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

Userpilot

JULY 27, 2023

Leveraging NPS surveys to figure out who’s at risk of leaving and retaining customers. 1 – Personalize the onboarding for new customers to shorten the time to value Firstly, you need to gather valuable data from new users using welcome surveys. Easily build a welcome survey with Userpilot. #2

Product Research 80

Product Research Onboarding KPIs Customer Experience Data Visualization 80

Gainsight

JANUARY 26, 2022

In fact, according to a 2021 KeyBank Survey , th e median cost of attaining $1 of new logo revenue is $1.67 Marketing and SDRs share all their customer data with Sales because it increases the probability of a positive sales outcome. The Customer Success org helps create a positive customer experience. Success breeds success.

Feedback Software 111

Feedback Software Analytic Tools Reporting Tools Data Visualization 111