The Product Coalition

MARCH 11, 2021

7 benefits of quality assurance in software development Save money and effort: A faulty software could cost a lot of money on the clients and users, as the more problems occur, the more customers losing their trust in the development team.

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Software Developers Software Development Reporting Tools Feedback Software 179

Userpilot

NOVEMBER 20, 2023

To become a TPR you don’t need a degree in software engineering, but it will definitely help. However, you need the right mix of technical and leadership skills. The technical skills include a solid understanding of software development and system architecture. For starters, TPMs require technical proficiency.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Product Talk

SEPTEMBER 1, 2021

Lisa and her team were able to convince their leadership to allow them to run a one-month beta launch with a limited set of customers to test out their new feature. Clockwise from the top left, Codi Funakoshi, Product Designer, Rafa Salazar, Lead Software Engineer, and Lisa Orr, Senior Product Manager. Leadership.

Product Research 221

Product Research User Testing Technical Review Data Visualization 221

The Product Coalition

JULY 22, 2020

designed using: canva.com With the massive increase in the number of products launched in the past decade, a lot of organizations have adopted the AGILE approach as a system of managing their processes. When all the ideas come from the management/leadership and not from the team building and managing the project. Are you ready?

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Agile Customer Experience User Friction Document 120

The Product Coalition

JULY 24, 2021

People influence the system around them, but more often than not people conform to the system within which they operate. I believe that an Agile transformation is first and foremost a transformation of people, and the system within which they operate. You have to change the system, and coach the people. And so do people.

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Agile Feedback Software Weak Development Team Customer Experience 173

Product Innovation Educators

JULY 11, 2022

I love hearing stories of a product’s journey and enjoy sharing one occasionally on this podcast because, regardless of you role in product management, leadership, or innovation, there are important lessons to be learned. . The front desk staff is doing yield optimization on the fly, and no scheduling system had any business logic.

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Research Software Feedback Software Reporting Tools User Testing 100

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. Consider the System.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

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Reporting Tools Feedback Software Research Software Technical Review 118

PMLesson's Ace the PM Interview

JUNE 19, 2022

DevOps Engineer Abstract by Oleg Shcherba After working as a software developer or engineer for some time, you can find yourself being promoted to DevOps (Development Operations) Engineer. The role of a DevOps engineer, as the name suggests, is a mixture of engineering, development, and operations.

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Reporting Tools CTO Research Software Technical Review 52

Mixpanel

FEBRUARY 16, 2024

When everyone on the team shares this foundational understanding of our personas, everyone can feel empowered to make decisions without explicit sign-off from myself or leadership, which allows us to move faster. Systems and habits that center the customer voice are the best way to create, and maintain, useful customer personas.

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User Testing Customer Feedback Customer Experience Data Visualization 52

Intercom, Inc.

JULY 19, 2018

Many engineers feel like they must make a jump into management to lead. But as Jean and Edmond will now tell you, following years of engineering leadership at Quip, Quora, Medium and more, that simply isn’t the case. They’ve now started a company together, Co Leadership , to help pave the road for engineers to become leaders.

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Engineering Feedback Software User Testing Leadership 135

PMLesson's Ace the PM Interview

MAY 22, 2021

Engineering manager interviews are some of the toughest in the tech industry. Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. System Design Design Twitter ( Video answer ) How would you build Instagram?

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Engineering Weak Development Team Technical Review Research Software 52

Sachin Rekhi

JUNE 29, 2015

One of the classic pieces of software engineering literature that has had a profound influence on me since first reading it at Penn Engineering is The Mythical Man-Month by Fred Books. Many of the other leadership lessons I mentioned in my previous post equally apply here. Inspire the team and demand excellence.

Software Review 60

Software Review Software Engineering Systems Review Document 60

Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. We’ve built a fantastic culture on our core values, won NJ’s Best Place to Work four years running, and became a sought-out destination for aspiring software engineers in Poland.

Education 40

Education Vision Customer Experience Differentiation 40

PMLesson's Ace the PM Interview

AUGUST 8, 2022

This includes product management , software engineering , product marketing , and other key Google hires. Technical rounds include coding and system design. Technical applicants are asked role-related questions on coding and system design. What factors do you think could have caused a big system like that to fail?

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

Mixpanel

AUGUST 10, 2021

From early computer systems (basically operating on arithmetic) to the priests of Oracle and IBM. From siloed systems to open source technology that bridges the gap between data engineering and data analysis. ” Linux, says Tristan, is what made the difference for software engineers.

Analytic Tools 126

Analytic Tools Data Visualization Engineering Transportation 126

PMLesson's Ace the PM Interview

MAY 14, 2022

If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. Here's a list of questions we've seen most frequently asked at tech companies: System Design Note: not all solutions architect interviews will involve system design interview questions.

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

PMLesson's Ace the PM Interview

JUNE 27, 2022

Solutions Architects bridge the gaps between sales, account management, and engineering. They are expected to demonstrate technical leadership while also building and executing technical solutions. Start Learning This is especially true for higher level architects, such as enterprise architects. What Does a Cloud Architect Do?

Technical Review 52

Technical Review Certifications Systems Review Data Visualization 52

Intercom, Inc.

FEBRUARY 26, 2018

” At Intercom, we build a SaaS solution for our customers, but we don’t consider ourselves a software company. The people who spend their days writing software are not called software engineers. They are called product engineers. In other cases, the philosophy of Run Less Software is more difficult.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Challenges of transitioning from software engineer to product manager. She works with executives worldwide, advising them on product strategy and leadership. 5 out of 5.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Intercom, Inc.

APRIL 22, 2019

The reason why we call it a tax is that it’s so tempting to start to solve knowledge problems departmentally, but what happens when you solve it departmentally is you have a knowledge system for support and a different one for sales and a different one for HR. It is very different than traditional software engineering.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Gainsight

OCTOBER 5, 2020

Localization is a very detailed art of adapting software and interfaces for specific regions, locales, cultures, and languages allowing users to better connect to your product. Shawna possessed the nuance of understanding localization, but she also learned desktop publishing, file editing, and gained significant software engineering exposure.

Customer Experience 66

Customer Experience Data Visualization User Testing Customer Feedback 66

PMLesson's Ace the PM Interview

JUNE 28, 2021

This is especially true for new EMs, who often previously worked as software engineers or developers before being promoted. Leadership Tips for First-Time Engineering Managers Photo by Markus Spiske on Unsplash New engineering managers can often stumble in the first few months of their new position.

Engineering 52

Engineering Weak Development Team Feedback Software Management 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

You do not have to have a software engineering background, but you should at the minimum be a good partner to developers. Perhaps you worked on a digital strategy or an IT system change. Partner with sales, business, and strategy leadership to set and attain targets that affect Uber’s bottom-line.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Intercom, Inc.

JANUARY 27, 2022

It’s very comforting, and it almost acts as a support system, which is great. My male colleagues and male friends who are software engineers have expressed this concern to me that they don’t feel welcome if there’s a Women in Tech event or something like that.

Research Software 138

Research Software Engineering CTO Definition 138

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 113

Generative AI Customer Communications Reporting Tools Technical Review 113

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60