Remove Leadership Remove Software Review Remove Systems Review
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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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Strategy Blocks: An operator’s guide to product strategy

Lenny Rachitsky

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Leadership interviews: This is a critical input to the process and is often forgotten or skipped for various reasons.

Strategy 119
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Building a Great Product Management Organization

Melissa Perri

Some of these are Fortune 10 software-enabled companies going through digital transformations. I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are.

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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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Building Intercom from home: Software delivery in challenging times

Intercom, Inc.

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation. .

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Problem Solving as a Product Manager

The Product Guy

After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention. I listed down my assumptions and identified problem hypotheses by collecting inputs from service team members and analyzing data from the customer complaint system.

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Case Study : Improving Data-Driven Decision Making for CSR Leadership

UX Planet

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. Some of the issues included overlapping use of colors, poor boundary definitions and a lack of system feedback.