Product Innovation Educators

JULY 26, 2021

It gave me literacy in technology-related topics that enabled me to understand what different companies do. The Secret Lives of Customers teaches anyone in any role in any organization the concepts, tools, and techniques they need to understand customers confidently. The reader learns about the tools and techniques he’s using.

Research Software 295

Research Software Feedback Software Marketing User Testing 295

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). The words “travel” and “2020” don’t feel like they belong in the same sentence. Unless, of course, that sentence is, “I had to cancel all my travel plans in 2020.”.

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Travel Data Visualization Product Research Research Software 164

Mind the Product

MARCH 5, 2020

People spend over two hours a day browsing the web using conventional app interfaces, and despite the rise of mobile and mobile-first design, desktop audiences are still significant. So, which platform should you adopt for a new digital service, mobile app or the web? You can spend your marketing budget to drive app downloads.

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. If done correctly, this document can be a powerful tool that motivates your design & engineering team by setting ambitious yet achievable & well-planned goals. Research article.

Framework 345

Framework Agile User Testing Research Software 345

Product Innovation Educators

JULY 27, 2020

In the discussion, we role-play using FAST to solve problems I have had as a frequent traveler — something most of us are doing far less of now but will return to eventually. She is currently the Director of Healthcare Solutions at SDLC Partners. She is currently the Director of Healthcare Solutions at SDLC Partners.

Research Software 245

Research Software Healthcare User Friction Travel 245

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? This information is critical for most product managers and mobile marketers to optimize the mobile customer experience. We’ve gathered and analyzed customer engagement data from the mobile apps in the following categories: Finance.

Travel 147

Travel Finance Research Software User Testing 147

The Product Guy

OCTOBER 9, 2018

We are rapidly approaching a company size where not all strategy can originate with the founder; we need to diversify markets, enter new markets, and have at least points-of-view on emerging markets and how we will address them. What systems/metrics/processes do we need to measure and track winning?

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Weak Development Team Product Strategy Strategy Development 326

Alchemer Mobile

MARCH 23, 2021

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. App Retention in 2021. 30-day Retention. 90-day Retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

The Product Coalition

DECEMBER 8, 2021

Voice search in the travel and hospitality industry has switched the way people search for information. Voice search technology is disrupting markets, for example, people use a smart speaker to search for information on the internet. Voice search in the hospitality technology industry has developed with many innovations.

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Reporting Tools Data Visualization Research Software Travel 178

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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User Testing Product Research Research Software Data Visualization 59

The Product Guy

MAY 30, 2019

Then we think about potential solutions or features. As a team who decides to research which new features to develop, we first want to define our business outcomes and key results (OKR), together with our problem statement. Or we may indeed observe that we are not explaining our proposition anywhere in stores or through any marketing.

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

Userpilot

AUGUST 1, 2024

Wondering what tools you should have in your PLG tech stack to guarantee business success? Successful SaaS companies don’t rely on a single tool doing all the work to drive product-led growth but a multitude of tools specializing in different tasks simultaneously.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Lenny Rachitsky

FEBRUARY 25, 2025

It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. product marketing, user research, content design, etc.).

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Strategy Technical Review Product Strategy Product Research 123

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

Feedback Software 284

Feedback Software Data Visualization Analytic Tools Research Software 284

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. What do SaaS Companies spend on B2B Marketing? SaaS Content Marketing.

Research Software 119

Research Software B2B User Testing Customer Experience 119

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan Bergtraum VP Product Management, ServiceChannel. Ladislav Bartos Chief Product Officer, UVIC Ltd.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Lenny Rachitsky

MAY 22, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Paragon —Ship every SaaS integration your customers want Vanta —Automate compliance. Tools like Statsig, Gemini summaries, and cohort dashboards make this possible at scale.

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Product Research Data Visualization Research Software Feedback Software 80

Product Talk

FEBRUARY 28, 2024

Kelsey Terry is the former Director of Product at Going , a B2C SaaS company that helps members save between 40–90% off airfare. I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey. From this feedback, Kelsey’s team quickly zeroed in on a potential solution.

Product Research 323

Product Research Onboarding KPIs Feedback Software User Testing 323

Modus Create

JANUARY 15, 2025

De-risking your 2025 initiatives Why every intelligent app must start with a PoC By Jill Antweiler Posted in Product Published on: January 15, 2025 Last update: January 15, 2025 As we settle into 2025, many executives are eyeing ambitious initiatives to leverage new technologies and drive innovation. What is an intelligent app?

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Analytic Tools Research Software Feedback Software Data Visualization 40

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Creatively exploring market preferences is critical for success. Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Definitely not!

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User Testing Research Software Customer Feedback Feedback Software 110

Mind the Product

MARCH 29, 2020

” This has been helped by the boom in the tech industry in general, with market leaders such as Atlassian , Gojek , and Grab showing that it’s possible to build world-class products from AsiaPac – and along the way showing that everything doesn’t have to be done the Silicon Valley way. Market Differences.

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Product Research Research Software Feedback Software User Testing 219

Product Talk

JUNE 5, 2024

How can product trios work with user researchers? If your company is committed to user research and you have the luxury of having a user researcher embedded on each of your teams, you probably want to include them in most of your discovery decisions. They generate solutions together. How do product trios resolve conflict?

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Product Research User Testing Research Software Customer Experience 316

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Define/research/deliver customer experience. This is how we did it. Responsibilities and skills word clouds.

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Weak Development Team Feedback Software Research Software Development 162

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. ⏱️ With this hypothetical concept, I designed an app which could take you to any place or time on Earth. Visual Ratings: Includes a star rating system for quick assessment, aiding decision-making.

Customer Experience 97

Customer Experience Travel UX Feedback Software 97

Johanna Rothman

NOVEMBER 16, 2020

Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. And, because the companies marketed these personal computers to men and boys, many boys who had families with sufficient disposable money got a start programming before they went to college. Consider the System.

Technical Review 122

Technical Review Research Software Software Review Systems Review 122

The Product Coalition

OCTOBER 26, 2021

How different company with different sizes used the Business Model Canvas to successfully compete in the market. Then, how three companies are using it to be competitive in the market. Quick context information: this tool?—?Cockpit?—?only The short lifetime of the product would have killed the B2C market.

Research Software 179

Research Software User Testing Feedback Software B2C 179

Userpilot

NOVEMBER 30, 2023

How do product managers identify market gaps? TL;DR Market gaps are the disparities between what customers need and want , and what the market can deliver. A market gap can be caused by missing functionality or poor user experience. A market gap can be caused by missing functionality or poor user experience.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. Identify their pain points and propose design solutions tailored to resolving thoseissues. Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Yes, that happens more frequently than youd expect.)

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

The Product Coalition

JULY 12, 2022

Techniques you can use to help you develop an app based on a relevant idea that easily resonates with the target audience. With so many success stories of apps around, you may be surprised. Why can’t your unique app idea get sponsors or investors to back the idea and shape it into an excellent product?

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Research Software User Testing Finance Government 148

Userpilot

JANUARY 29, 2025

The job market is buzzing with opportunities and talented professionals, so I wanted to help simplify the process for everyone. OpenAI is redefining the AI landscape, and this role offers the opportunity to lead the charge in crafting groundbreaking AI tools. Visa Principal Product Manager AI/ML Platform Visa’s office.

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence User Testing 52

Intercom, Inc.

OCTOBER 15, 2020

Too often people come at sales from a marketing perspective. While marketing might get people in the door, sales need to show them around and make sure they stick around and get what they need. Out of that,I was forced to actually talk to people and learn through very different methods and tools. Are these all software?

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

The Product Coalition

DECEMBER 21, 2021

Product manager of Airbnb, and leadership wants you to ponder on the idea to allow guests to book cars through the Airbnb Platform. It can be an Airbnb add-on to stay Homes and experiences (curated travel experience). Expected Response of A Candidate: The candidate should ask for historical market data e.g

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Product Research User Testing Research Software Travel 179

Mind the Product

DECEMBER 13, 2018

There’s no better conference to attend if you’re working in product management, digital, or marketing in or near Manchester. Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)?

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Analytic Tools Research Software Data Visualization Government 152

Userpilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. Unlike marketing analytics which focuses on replicating marketing successes, product analytics focuses on improving the product. What is marketing analytics?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Mind the Product

APRIL 23, 2019

It doesn’t matter whether you’re in a startup or an established company, when you start work on a product, you need to validate your problem, your solution, and find your market. When you scale, uncertainty arises in the form of change – your market changes, your users’ needs change, and your organization changes.

Data Visualization 186

Data Visualization Research Software Analytic Tools Feedback Software 186