People-First Product Leadership

NOVEMBER 5, 2024

Picture this: A room full of product leaders huddled around market data like detectives at a crime scene, learning to spot the subtle clues that spell opportunity. I showed how to: Read market signals like a pro Transform gut feelings into confident choices Turn decisions into measurable wins Why? The secret?

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Product Research User Testing Data Visualization Customer Experience 52

Lenny Rachitsky

JANUARY 19, 2025

Wait until you have: Strong product-market fit At least $1 million in ARR Enough user data to run meaningful experiments Self-serve revenue (for product-led companies) A growth team cannot fix a declining business. If your core metrics are dropping, focus on addressing fundamental product and marketing issues first.

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User Testing Product Research Customer Experience Framework 80

Usersnap

MAY 14, 2025

It involves thorough research and analysis of the target audience, their pain points, and existing solutions to create a product that meets user needs and provides business value. Its about identifying and testing promising solutions that actually matter fast. What would a meaningful outcome look like for our users?

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Userpilot

MAY 27, 2025

OpenAI: B2B Growth, Lifecycle As part of the Growth team, you’ll be at the forefront of bringing OpenAI’s technology to the world. We aim to make our innovative tools universally accessible, transcending geographic, economic, or platform barriers. This role is based in San Francisco, CA.

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

UX Planet

OCTOBER 22, 2024

One of the questions a Designer invariably hears during an interview process, particularly when showcasing a case study, pertains to the duration of the solutioning endeavor they have just showcased. The first substantial software project I was involved in, was a multi-year endeavor that was already in motion when I joined the team.

Research Software 52

Research Software Analytic Tools Feedback Software Technical Review 52

Gainsight

FEBRUARY 27, 2025

From his early days at Gainsight to his achievements on LinkedIn’s Customer Success teamwhere he was honored with the Inspire Awardhis mission has been to empower professionals with the tools and knowledge necessary to leverage AI effectively.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Product Innovation Educators

JANUARY 27, 2025

Let’s get some help and learn how to talk about the importance of innovation with senior leaders and the tools that can help organizations be better at innovation. His research in innovation has been published in several places, including his recent book No-Excuses Innovation and his practice-changing book Serial Innovators.

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Business Acumen Institute

NOVEMBER 7, 2024

Inspiring others to tell the same story can be a helpful tool for you. Also, when others are involved and they see you as a person who’s done their homework (research and data-gathering, analyzing, and garnering insights), you may be a sought out advisor. As I alluded to, people in business require leadership.

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Business Acumen Institute

SEPTEMBER 18, 2023

I do a lot of research. And, the research is done sometimes to the workshops I deliver. It could be sales or marketing operations, and they sort of view their world through their siloed or vertical functions. So we have technical solutions that don’t necessarily solve a customer problem. So what is going on?

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting. It was a great experience,” says Tali.

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Roman Pichler

MAY 3, 2023

Listen to the audio version of this article: [link] Make Time to Keep up with Technology Trends As new technologies come and go, it’s important for you—the person in charge of the product—to stay on top of the developments. The following four measures will help you with this.

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Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

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Product Talk

OCTOBER 20, 2021

And this is why it can be helpful to consider the tools that will best support you in building your continuous discovery practice. Let’s be clear: The tools alone won’t automatically make you better at discovery. Since there are countless ways of approaching this, we’re kicking off a new series, Tools of the Trade. Tweet This.

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The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? As a consequence of this, the mobile app development industry is on the rise now. Probably, you look for a research-based recommendation of a reliable app development service provider too.

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Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. Others are SaaS companies that are scaling or have scaled recently and want to ensure they are doing it in the best way. At all of them, I start understanding the current state of Product Management. I review strategies and roadmaps.

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Weak Development Team Product Research Research Software Feedback Software 250

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

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Mind the Product

JUNE 18, 2018

Kevin Trilli joined Onfido as our chief product officer last year and brought with him some great experience, tools, and techniques. In these two posts I’ll cover three tools. These two tools help solve these problems. His methods have got us much more in tune commercially, and thinking strategically.

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Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. These experiences need to cover both sides of product-market fit: the product, and the market.

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Research Software Weak Development Team Reporting Tools Customer Communications 291

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr. Prototype it til you make it.

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Research Software Feedback Software Reporting Tools User Testing 245

Product Innovation Educators

JUNE 29, 2020

Over the last 15 years, the product community has changed for the better, benefiting from tools like scrum and agile, but the soft skills have received less attention. Hard skills like market research or roadmapping are important, but they’re not enough. Why did you write this book to help product leaders?

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Intercom, Inc.

DECEMBER 16, 2019

Over the last two decades, account-based marketing (ABM) has been both hailed as a surefire win for B2B businesses and written off as little more than an industry buzzword. Just two years ago, only 29% of marketers reported ABM to be an effective strategy. What is account-based marketing (ABM)?

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Reporting Tools Research Software Marketing Customer Experience 189

Roman Pichler

APRIL 13, 2021

I am not a big fan of “standard” KPIs, for example, customer acquisition cost (CAC), churn, and number of active users for SaaS products. Say I want to offer a product that reduces the blood sugar levels of individuals who have type-2 diabetes and that generates £50k of revenue within the first 12 months of launching the app.

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Feedback Software Analytic Tools Data Visualization Research Software 285

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. A product persona is a fictional character created to represent a set of users that will react to your marketing mix (product, price, place, promotion) in a similar way. How do you collectively build your marketing persona through a workshop? Unbelievable!

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Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

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Roman Pichler

SEPTEMBER 2, 2024

It applies to a brand-new product as well as an existing one whose current strategy is no longer valid, for example, as market conditions change. This means that strategy discovery is crucial not only to developing an initial offering ( MVP ) but also to achieving product-market fit and sustaining growth.

Product Research 239

Product Research Product Strategy Strategy Research Software 239

Mind the Product

NOVEMBER 15, 2019

The key to minimising these, he says, is effective product research. To minimise the number we need to spend time doing effective product research – a combination of user research, market research and product analytics. What is Product Research? Research requires more than just evidence.

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Product Research User Testing Research Software Data Visualization 174

Roy Madden

JUNE 29, 2021

We’re looking for a hands-on Marketing Automation Manager with Hubspot expertise to help us level up our B2B marketing efforts. Own Hubspot execution across the Sales and Marketing Hub, with a particular focus in Workflow creation and analytics. You have experience in B2B marketing. apply for this positon.

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Technical Advisors Analytic Tools Research Software Marketing 133

Mind the Product

FEBRUARY 13, 2020

It’s said that more than two-thirds of software projects fail to deliver expected results. This case study describes a part of a larger product discovery project that I led as a product manager at Uniregistry , a platform that enables easy buying and management of domains and complementary products (online presence, business apps).

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Roman Pichler

FEBRUARY 2, 2021

Before the advent of agile frameworks like Scrum , a product person—the product manager—would typically carry out the market research, compile a market requirements specification, create a business case, put together product roadmap, write a requirements specification, and then hand it off to a project manager.

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Agile Product Research User Testing Feedback Software 280

Mind the Product

MARCH 23, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. At Adobe, she led Product Management for all of the Design, Web, and Interactive tools including Dreamweaver, Flash, Indesign, and Illustrator. Don’t miss out… Lea Hickman, Partner, SVPG.

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Research Software Enterprise User Testing Workshop 123

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. We covered: The benefits of proper user research.

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User Testing Research Software Analytic Tools Feedback Software 105

UX Studio

AUGUST 14, 2017

A UX workshop can help you gather the team and brainstorm to make better decisions. Ensure everybody is on the same page by making them more involved in the product development process with these tools. In a UX workshop, we share research results with the participants and let them come up with their own conclusions.

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Melissa Perri

JUNE 29, 2017

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. I was doing a workshop for a very large bank when one of the attendees chimed in. With a Scrum team, you may be more focused on the execution of solutions.

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Product Innovation Educators

OCTOBER 10, 2022

Garff Presidential Chair in Marketing at the David Eccles School of Business at the University of Utah. Also with us is Carmel Dibner, who is principal and co-owner at Applied Marketing Science, where she has helped dozens of companies uncover critical customer insights to improve products, services, and customer experiences.?Before

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User Testing Product Research Research Software Workshop 267

Mind the Product

JANUARY 22, 2019

New for this year from Mind the Product Training is a Product Metrics workshop, and a particularly nuanced part of the program is the balance between your innate intuition and the data you collect. Understanding Systems Thinking. Systems thinking is the culmination of stakeholder management, and organizational alignment.

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Research Software Product Research User Testing Data Visualization 175

Product Talk

SEPTEMBER 7, 2022

Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first. The product trio collaborating on the opportunity solution tree using Mural. But there was still more they could be doing.

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Product Research User Testing Customer Experience Research Software 296

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Most notably he led growth strategy at Creative Market (a global marketplace for design content that was acquired by Autodesk) and Hired.com.

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