Product Innovation Educators

JULY 2, 2018

However, they can also pick up some bad habits along the way. Some bad habits may be from a lack of knowing better but others come from routine and a “this is how we do it”-sort of mentality that too often develops over time in many organizations. My background is in marketing and brand management.

Weak Development Team 168

Weak Development Team Certifications Product Management Product Manager 168

Product Innovation Educators

SEPTEMBER 4, 2023

He is a strategic practitioner, having spent 20 years leading product, marketing, and business functions for large international corporations. I first heard of Bob when he was the president of Sequent Learning, the product management training company. 9:00] Who is responsible for developing product strategy?

Product Strategy 322

Product Strategy Strategy Weak Development Team Framework 322

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams. However, these early efforts faced significant limitations.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

The Product Coalition

SEPTEMBER 28, 2022

Strategy and enabling your team to solve problems makes the difference between a boss and an impactful leader. Using the ‘Kernel’ from Richard Rumelt’s ‘Good Strategy/Bad Strategy’, specifically insights and developing a guiding policy allows you to enable your team and avoid micro-managing. Poor strategy is everywhere?—?you

Weak Development Team 148

Weak Development Team Product Strategy Strategy Product Research 148

Lenny Rachitsky

MAY 15, 2025

The 99% complete fallacy: Revolut instills the mindset that products at 99% completion are closer to 0% than 100%—driving product owners to relentlessly focus on the final mile that includes customer acquisition, sales enablement, and marketing coordination. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Weak Development Team 75

Weak Development Team Technical Review Software Review Feedback Software 75

Mind the Product

OCTOBER 8, 2018

Padman’s work has been literally life-changing, but it’s worth noting that his mindset and product development steps were as well-honed and effective as anything you’d see from the likes of Netflix, Amazon, or Google. Understand Your Competitors Through Market Research. Develop Customer Empathy With MVPs. Philip Kotler.

Product Research 183

Product Research User Testing Marketing Weak Development Team 183

Product Innovation Educators

AUGUST 10, 2020

Do you and your product teams have the characteristics required for success? The Product Team Performance study has been identifying the characteristics of high-performing teams since 2012. It’s a performance study comparing factors of product teams that excel versus those that struggle.

Weak Development Team 227

Weak Development Team Product Research Reporting Tools Data Visualization 227

Product Innovation Educators

JULY 29, 2024

He was part of the team that created the PCjr, a product that flopped badly. Even better, if these criteria stayed the same over time, we could use them to guide long-term product development. It highlights the need for education and training in customer-centric innovation methods.

Data Visualization 284

Data Visualization Research Software Product Research Product Management 284

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Market Competence ????? understanding your market, industry, competition) 3. Craft Competence ??

Weak Development Team 138

Weak Development Team Development Analytic Tools User Testing 138

Mironov Consulting

OCTOBER 19, 2022

But there are some engineering team configurations that I see as problematic.  So 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Roman Pichler

JULY 20, 2016

Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. 1 Focus on Goals and Benefits.

Roadmap 370

Roadmap Agile Technical Review Weak Development Team 370

Product Management University

OCTOBER 19, 2023

enabled product or feature set and everyone’s totally energized over the upcoming announcement and marketing launch activities. In other words, it’s entirely possible your marketing launch isn’t telling your target customers why they should care about something that in all liklihood, has value to them. Huge ripple effect?

Product launches 264

Product launches Product Research Weak Development Team Vision 264

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. I hate definition wars.

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

Product Management University

JUNE 3, 2024

Here’s a look at the good, the bad and the ugly when it comes to product management outcomes. THE GOOD When it comes to getting your product management and product development teams focused, nothing beats well-defined outcomes that are clear, concise and measurable. But not all outcomes are created equal.

Weak Development Team 130

Weak Development Team Product Management Product Manager User Testing 130

Alchemer Mobile

JULY 11, 2019

Two findings that are of particular interest to mobile PMs were areas of strength and weakness in product management skills. It’s great that most PMs are strong in the customer understanding skill set but troublesome that competitive analysis is a weak spot. Develop real personas that reflect your customers.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Roman Pichler

FEBRUARY 19, 2024

1] Figure 1: An Empowerment Model for Product People and Teams Level one represents the authority to decide how features are detailed and guide their implementation. Level three, finally, allows product people and teams to develop the product strategy including the value proposition and business goals.

Product Research 293

Product Research Product Management Product Manager Customer Experience 293

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. For instance, you can launch a CSAT survey after a customer interacts with your support team. Similarly, unhappy customers are more likely to tell others of their poor experience. Userpilot review on G2.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. In contrast, other similar tools typically focus on one specific area of the digital adoption process, whether its user onboarding, product analytics, or employee training.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

Mironov Consulting

JANUARY 17, 2021

Half of the calls I get from CEOs include requests for Product Management to boost productivity in Engineering (aka Development aka Makers). This reflects confusion about what product managers do (and how we really add value), and often poor role definition where product managers are also project/program managers or engineering leads.

Weak Development Team 134

Weak Development Team Research Software Reporting Tools Development 134

Intercom, Inc.

APRIL 23, 2018

And that is also true when selling and marketing your product, particularly with the arrival of GDPR, which has brought the issue of data security and privacy to widespread public awareness. When building your products, the security and privacy of your customers’ data needs to be a top priority. Choose vendors/partners that you trust.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? A few months ago, I introduced a concept I have developed called the PM, or Product, Quadrants.

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Weak Development Team Development Product Research Technical Review 125

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. In Marketing, in Product, in Operations… test, learn, test again.

Product Research 179

Product Research Weak Development Team User Testing Embedded Analytics 179

Product Management University

NOVEMBER 17, 2022

After more than two dozen conversations with product management VPs and SVPs, I’m happy to report the market-facing, customer-value-driven product management I’ve long known is alive and well. Getting product teams to “consistently” operate with this mentality…still a challenge! The Feel-Good Story That Sealed the Deal.

Reporting Tools 130

Reporting Tools Weak Development Team Marketing Product Management 130

The Product Coalition

DECEMBER 21, 2021

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. For over 10 years Stas has been helping IT companies enter foreign markets with new products. Interesting.

Artificial Inteligence 148

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 148

Mind the Product

MAY 17, 2018

When confronted with this question, I used to hesitate, because from company to company there are a million things that can affect the roles; the product, larger organization structure, product development process, cultural differences, regional differences in commonly-used titles, the list goes on. You see the rub?

Product Management 164

Product Management Product Manager Reporting Tools Weak Development Team 164

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. Customers come with a set of expectations—whether it’s ease of use, reliability, or customer support—that are shaped by prior experiences, market trends, and your product messaging.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

The Product Coalition

MARCH 18, 2022

Founders with fresh capital and ambitious growth plans are deciding whether or not to double down on the core value proposition and find repeatable sales/marketing strategies for acquiring new customers. Perhaps the sales team isn’t trained adequately. Are there capacity or incentive issues?

Customer Experience 205

Customer Experience User Testing Customer Feedback Onboarding KPIs 205

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

UX Planet

DECEMBER 6, 2024

Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. This technology is crucial for developing conversational interfaces like chatbots, which help create seamless and interactive experiences forusers.

Research Software 88

Research Software Feedback Software Analytic Tools Data Visualization 88

Intercom, Inc.

SEPTEMBER 10, 2020

As an engineer by training, in pressure situations he tends to “lean to the quant.” It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . I think that’s message-market fit.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

Mind the Product

MARCH 26, 2020

Product management isn’t just for business and marketing people. You go beyond developing a solution and like to be involved in the definition of the solution itself, giving your perspective and suggesting appropriate changes. You’re curious, and you like to know the next feature on the roadmap to be developed.

Engineering 194

Engineering Product Management Product Manager Research Software 194

Mind the Product

MARCH 16, 2018

Sue is an engineering lead on a team and Tom is the product manager. Not surprisingly, Tom, Sue and team are under a lot of pressure to get this world-changing product out the door. It’s the age-old tension between product and engineering: shipping to meet market demands versus delivering with quality. Meet Sue and Tom.

Weak Development Team 168

Weak Development Team Product Research Management Management 168

The Product Coalition

DECEMBER 21, 2021

Unfortunately internal promotion isn’t always positive A quick disclaimer: I’m a huge advocate of career development and internal promotion. What are the experienced chefs doing, and how does the kitchen work as a team? Companies don’t take a Customer Service Representative and give them a $2M marketing budget to manage overnight.

Product Management 195

Product Management Product Manager Weak Development Team Management 195