UX Planet

JUNE 1, 2025

The results reveal that companies integrating UX Research into their growth strategies see significant improvements in conversions, engagement, and retention, with well-documented returns on investment. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

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Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. We covered: What mobile UX design is (and how it differs from desktop UX). Actionable mobile UX best practices to give your app a competitive edge. What is mobile UX design? Why is mobile UX design important?

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Product Innovation Educators

FEBRUARY 15, 2021

Our guest, Elizabeth Ferrao, has a practical framework for quickly evaluating UX called First Time UX, or FTUX, which is an acronym for a 4-step process. 3:01] What is your focus as a UX product person? 6:38] What is First Time UX? 9:45] What are the steps of your First Time UX evaluation? The funnel is leaky.

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Intercom, Inc.

FEBRUARY 20, 2018

Approaches consisting of demos, webinars, docs, videos, gifs and even short instructional UI copy all contributes to a great onboarding experience. Your awesome help video isn’t effective sitting over on your help center when your customer is in your product struggling with the basics of setting up their account. Introducing C.A.R.E.:

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UX Studio: Product Management

AUGUST 1, 2021

UX research is a key ingredient and UX metrics are the solution. What’s the difference between “metrics” and “UX metrics”? Why should you use UX metrics? Metrics & UX metrics. UX metrics are one type of metric. It is the very best time to define a measurement plan with UX metrics.

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Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

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Userpilot

DECEMBER 31, 2024

Limited resource center functionality: The Launchpads feature allows adding links and flows, but doesnt support videos. Why consider Chameleon as a Userpilot competitor Interactive features: Offers unique engagement elements like snoozeable messages and fun animations (e.g., party emojis). Intercoms in-app tooltips.

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UX Planet

JANUARY 13, 2024

This article delves into how we achieved significant UX enhancements through a developer’s keen observations and meticulous work. Operating as a startup without a dedicated UX designer, our focal point became the enhancement of the messaging view — a critical yet intricate aspect, particularly within the iOS environment.

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Product Innovation Educators

FEBRUARY 20, 2023

User experience (UX) Write down your hypotheses in each layer then test the product with customers to see where you’re at with product-market fit. Once we’ve figured out how we’re going to be better or different, we need to figure out how to position and message our product. At this point, you have no UX yet.

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Lenny Rachitsky

NOVEMBER 12, 2024

Use a Loom (or a Slack video clip) when the reason for a meeting is to communicate a nuanced, high-bandwidth concept. ” For example, if a UX writer identifies an impending design conflict and corrals multiple product teams to reconcile it, make sure they know how much you appreciate their leadership.

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Userpilot

NOVEMBER 27, 2024

A session recording is like a video playback of an individual user’s interactions, capturing every click, scroll, and keystroke across multiple pages. When you watch a session replay, it looks like a video recording of the user’s screen. Thanks to that, the sessions are cheaper to store than video recordings.

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UX Planet

MARCH 17, 2024

By Mary Moore, copywriter at Shakuro The process of manual video creation can be both time-consuming and costly, leading to challenges in meeting project deadlines and keeping up with the demand for engaging visual content. If you are into video production, then you’ve probably heard of text-to-video AI.

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UX Planet

AUGUST 27, 2024

Analogue , company that develops and sells video game hardware, uses the principle of scarcity for its products, offering special and limited editions of its consoles. Low stock alerts E-commerce websites often display messages like “Low in stock” or “Last item available.” Want To Learn UX? This can harm the brand’s image.

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UX Planet

JANUARY 18, 2025

Personal user experience Here is a video that illustrates how itworks. One of them was about the second step: the user uploads 4 specific images so the AI will be able to create an accurate avatar, Here are some questions I needed toanswer: Does the user need to add many videos/photos the users have on theirmobile?

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Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. For longer signup processes, use gamification to improve the UX and create fully engaged customers. What is onboarding UX? Ready to get into it?

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Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

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Userpilot

OCTOBER 20, 2024

Implementing a gamified onboarding process with Userpilot allowed them to introduce an interactive welcome screen featuring a video tutorial and guided walkthroughs. Users on the free plan can increase their video limit by inviting someone to their workspace to earn an additional 25 videos. The results? Source: Loom. #8.

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Intercom, Inc.

JUNE 11, 2019

By offering reassurance and guidance via the welcome page – and following up with onboarding messages or a product tour – you’re helping users feel more confident about taking the first step. Use in-app messages on your welcome page to greet new users and let them know where they can find learning resources or contact support.

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Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

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Userpilot

JUNE 4, 2024

As a product manager, you probably already understand the importance of a great onboarding UX design and its importance for customer journey optimization and user retention. TL;DR Onboarding UX refers to the design framework that shapes how users interact with your product during onboarding. Onboarding surveys. Product tours.

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UX Planet

MARCH 3, 2025

Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Key Design Considerations: Clear Value Proposition: A concise and compelling message communicates why a business standsout. Example Websites: Kulbachny Eli Alcaraz 5.

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Userpilot

JANUARY 16, 2024

UX mistakes will disrupt the user experience and undervalue your product. This article shows you 14 common UX mistakes designers make, plus how to avoid them and build fantastic product experiences. Optimizing for search engines and not humans While SEO is important, it shouldn’t come at the expense of good UX.

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Userpilot

APRIL 26, 2023

So we’ve collected onboarding UX examples from other companies to inspire you! TL;DR Onboarding UX is the design choices and the layout of the onboarding experience to help produce an excellent onboarding experience. What is onboarding UX? Why is onboarding UX important?

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Lenny Rachitsky

MARCH 6, 2025

Brought to you by: • Eppo —Run reliable, impactful experiments • Airtable ProductCentral —Launch to new heights with a unified system for product development • Sinch —Build messaging, email, and calling into your product — Ivan Zhao is the co-founder and CEO of Notion.

Feedback Software 111

Feedback Software User Testing Customer Feedback Vision 111

Userpilot

MAY 17, 2025

Apps can now deliver faster load times, smoother video streaming, and richer real-time features without lag. This means that Netflix can now adjust video quality on the fly based on network strength, and Snapchat loads AR filters almost instantly, even on the move. These are small touches, but they make a big impact.

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UX Planet

JANUARY 15, 2024

Instant Messaging communication has also transitioned from chatting on Yahoo Messenger on desktops to conversing with family and friends on Whatsapp groups. This article sheds light on how UX design is adapting to create a more balanced digital experience. We need a UX world that evolves to shape a better digital future.

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UX Planet

MARCH 3, 2025

Appropriate Use of Images and Videos: Use high-quality, relevant images and consider videos for demonstrations. For instance, a screenshot of software in action or a video testimonial can engage visitors, as noted by Unbounce. Check your email for your welcome message, as per WordStream , to re-engage users.

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UX Planet

JANUARY 13, 2024

This generation, born between 1997 and 2010 is at the forefront when it comes to embracing technology and their upbringing in an era is reshaping our perspectives on user experience (UX) and interface design. Growing up with devices has given them distinct expectations that demand an innovative approach to UX and design.

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Intercom, Inc.

APRIL 29, 2020

We also used in-app messages to avoid exacerbating already high levels of email fatigue. It’s the little things that you do which ensure your message is received by customers in non-spammy, meaningful ways. Would massively recommend Intercom as a support product – great UX for both sides, and very powerful.??????.

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Userpilot

OCTOBER 28, 2024

You don’t want to send project managers on the ideal path for UX designers, after all. It involves delivering consistent messaging across all channels. A good resource center can host onboarding flows , how-to guides, video tutorials, FAQs, and knowledge-base documents. You can do this by creating a resource center.

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The Product Guy

SEPTEMBER 25, 2017

Sure, I had spent the majority of my career as a UX Designer, and when I transitioned into a Product Manager role, I made sure to work tirelessly and develop “hard” PM skills like market analyzation, feature prioritization, a command of AGILE, etc.

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Userpilot

OCTOBER 10, 2024

It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. The main purpose of Loom’s onboarding is to help users start recording as soon as possible, which is perfect for a tool designed for instant video communication.

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Userpilot

MAY 16, 2023

Beyond the sprawling knowledge bases and ever-occupied support agents, UX patterns and in-app communication channels help you meet customers’ needs on demand. You can deliver context-sensitive help through various UX patterns such as: 1. UX modals to offer proactive help in a single popup dialog box.

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The Product Coalition

JANUARY 11, 2023

UX research, on the other hand, is concerned with understanding how people interact with products or services and using that understanding to improve the overall user experience, emphasizing digital products. UX research helps to improve customer satisfaction, reduce complaints and drop-off rates, and make products more user-friendly.

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Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

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Userpilot

NOVEMBER 7, 2024

Velaris allows you to manage your customers from one place, integrating all the different customer information from everywhere – emails, Slack messages, tickets, calls, and more. Many customers highly review Catalyst’s navigation UX, praising it for being user-friendly and straightforward. Call/video recording and analytics.

Data Visualization 105

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Alchemer Mobile

SEPTEMBER 5, 2019

The products mentioned here are somewhat unique from the UX, UI, or mobile design point of view. The expanded search bar and revised actions menu appear to be really beneficial for the UX. Besides, the tool jumps on a very important and popular UX trend , which is personalization.

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