Product Innovation Educators

AUGUST 14, 2023

 He is also the co-author of Build What Matters: Delivering Key Outcomes with Vision-Led Product Management. I founded Prodify so my team and I can help companies by sharing knowledge from our previous experiences. It’s not because they’re bad at what they do. The vision is where you intend to be in several years.

Technical Review 268

Technical Review User Testing Weak Development Team Vision 268

The Product Guy

APRIL 9, 2019

The challenge to the product managers is to translate these into a more functional plan for our engineering team. We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Simple task, right? First Attempt.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

The Product Manager Coach Blog

MARCH 4, 2025

Building trust with stakeholders isnt just a nice-to-haveits essential to preventing failed product launches due to poor stakeholder management. Poor stakeholder management is one of the leading causes of failed product launches, often leading to misalignment, unexpected delays, and increased costs. Speak their language.

Customer Feedback 69

Customer Feedback Weak Development Team User Testing Customer Experience 69

Product Talk

DECEMBER 18, 2024

We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. Discovery is a team sport. I did classic web development before there were frameworks back in the ’90s. I hate definition wars.

Product Research 245

Product Research Research Software Analytic Tools Feedback Software 245

Intercom, Inc.

DECEMBER 4, 2019

One of the biggest determining factors of a company’s success is the clarity of its message, and how that clarity comes across in every interaction across the product and brand. 1 Poor definition of value proposition and feature focus. While Squarespace and Ryanair manage to make this alignment look easy, the reality is anything but.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Folding Burritos

FEBRUARY 22, 2016

Tying everything to a strong value proposition and vision is effectively the kind of thing that produces a cohesive product. You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve. The product is viewed as a set of features.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app. App promo videos take your marketing to the next level by bringing your messaging to life. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Mind the Product

JUNE 14, 2019

A bad day in the office, a chance LinkedIn message, and before you know it, someone has moved jobs. Developing a long-term relationship with someone who can act as your mentor and provide advice and direction can help to get around this. Just as with a product, you should start with a vision. Find a Mentor. The Roadmap.

Development Team Review 175

Development Team Review Technical Review Weak Development Team Vision 175

Product Talk

SEPTEMBER 4, 2024

. – Tweet This The product team at Botify knows this all too well. While Chief Product Officer Christophe Frenet initially guided this transition, many members of the team stepped in to facilitate this process. However, Claire adds it wasn’t all bad. Along the way, they’ve given a lot of thought to this process.

Product Research 261

Product Research Onboarding KPIs CTO Coach Research Software 261

Product Talk

JANUARY 31, 2024

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. If you’ve already begun to develop continuous discovery habits, maybe one of these stories will remind you of something you’ve experienced somewhere in your journey.

Product Research 309

Product Research Reporting Tools Feedback Software Customer Communications 309

Folding Burritos

JANUARY 21, 2016

We’re part of a larger team and that means interacting with a broader group of people with direct or indirect interest in the product: our stakeholders. They might be oblivious to the current product vision , strategy or overall value proposition. They’re a sign that there’s some kind of disfunction going on.

Weak Development Team 205

Weak Development Team User Testing Feedback Software Reference 205

BrainMates

OCTOBER 20, 2024

Customers come with a set of expectations—whether it’s ease of use, reliability, or customer support—that are shaped by prior experiences, market trends, and your product messaging. It’s about ensuring that customer experiences align with promises made during product development and marketing.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool. This will allow teams to identify at-risk accounts and prioritize proactive outreach.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

ProductPlan

JULY 23, 2019

Product managers wear many hats, but one of the most uncomfortable ones they’re forced to occasionally don is that of the product vision “Gatekeeper.” Of course, product managers say ‘no” all the time, but it’s usually to bad ideas or things requiring resources that are simply unavailable.

Vision 82

Vision Weak Development Team User Testing Product Research 82

Userpilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

UX Planet

DECEMBER 6, 2024

Machine Learning (ML) is at the forefront, allowing UX teams to analyze vast amounts of user data to identify trends and predict behavior. This technology is crucial for developing conversational interfaces like chatbots, which help create seamless and interactive experiences forusers.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

The Product Coalition

MARCH 29, 2021

Personally, I think being open in realising when a feature has taken a toll is an art and unfortunately few teams depict the benefits behind it. Are you also one of the product teams where 80% of your roadmap or sprint is a stakeholder wishlist? Team member idea This one is a tricky one and I will explain why.

Weak Development Team 115

Weak Development Team User Testing Customer Experience Product Research 115

Lenny Rachitsky

AUGUST 20, 2024

how AI is getting closer to replacing PMs , which parts of the job are most likely to be impacted ), so I wanted to take this week to share an important message: I believe that product managers are the best -positioned role in tech to thrive in a world of AI. In fact, many jobs will start to look more like product management. People stuff!

Positioning 143

Positioning User Friction Weak Development Team User Testing 143

Mind the Product

JUNE 22, 2018

Transactions are made by sending PIN-protected text messages in exchange of a small fee of 25 Kenyan Shillings (less than 25p). Chris was part of the development team when M-Pesa launched, he then moved on to run its architecture and redesigned the system to support 400,000 transactions per second. Be Passionate.

Data Visualization 139

Data Visualization Banking Weak Development Team Customer Experience 139

Mind the Product

MAY 25, 2018

Initially JustGiving supported only registered charities on its website, but the founders’ vision was to support all good causes. In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

ProductPlan

FEBRUARY 28, 2019

As a product team grows from one or two individual contributors to a larger, more diverse team, it takes some work to ensure everyone is set up for success. Different personalities, styles, and expectations can create inconsistent experiences for others when dealing with the product team. Empowered and autonomous.

Weak Development Team 86

Weak Development Team User Testing Onboarding KPIs Product Research 86

Userpilot

AUGUST 17, 2024

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. AI enables product teams to achieve more with fewer resources. Want to learn more?

Data Visualization 104

Data Visualization Product Research Weak Development Team Analytic Tools 104

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. Error: When a user makes a mistake.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

Intercom, Inc.

JUNE 6, 2019

For instance, many teams build apps on Intercom so users can leverage their workflows and services within our live chat Messenger and messages. So I wanted to hear why that strategy makes sense for MadKudu and his advice for other teams thinking about building apps for their product. Short on time? The mission of MadKudu.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

The Product Coalition

AUGUST 2, 2020

After 10 years, this internal tool supported thousands of daily internal users across countless teams, but nobody could explain exactly what the tool was providing. The system provided different functionality for different customers and the total scope was far greater than the internal team’s staffing capacity. What is the problem?

Data Visualization 136

Data Visualization Customer Experience Engineering Customer Satisfaction 136

Intercom, Inc.

NOVEMBER 21, 2019

Then, armed with these insights, you can create an empathetic, data-driven customer journey that helps your customers achieve their vision of success. Tara and her team used it to take a deep dive into the customer’s journey through the product and make a focused effort to truly understand each step along the way.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

Product Management University

DECEMBER 4, 2018

If you’ve ever wondered why some athletes are great with one team but not so great with another, the difference is usually in their supporting cast. In most cases, each product manager is spending 80% of their time in the weeds doing functional specifications to keep product development moving and managing the crisis of the hour.

Product Manager 113

Product Manager Product Management Weak Development Team Customer Experience 113

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

OCTOBER 11, 2023

Developing a decentralized social media platform involves harnessing blockchain technology to create secure and transparent networks where users control their data. Here, you can post short messages, engage with others, and revel in an ad-free, user-centric environment. Think of it as designing your own digital home in the village.

Weak Development Team 148

Weak Development Team Customer Experience User Testing Data Visualization 148

Userpilot

JANUARY 16, 2024

Book a demo and see how Userpilot can help you deploy in-app messages, self-serve support, and other strategies to improve user satisfaction. Going ahead to develop products or features based on assumption doesn’t always end well—you’re likely to build something that doesn’t solve real user problems.

User Testing 105

User Testing Feedback Software Research Software Product Research 105

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member.

Product Manager 174

Product Manager Product Management Management Customer Experience 174

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

AUGUST 18, 2024

However, to learn more, you’ll have to listen to the man himself as he develops the topic at the 2024 Product Drive Summit. TL;DR Ant Murphy is a product coach and founder of Product Pathways who strongly believes that great product teams build great products. Test your product message with Wynter.

Data Visualization 105

Data Visualization Strategy User Testing Product Research 105

The Product Coalition

OCTOBER 12, 2023

When the Higher-Powers have made their decision, it’s up to the team to de-risk in real time: A pragmatists survival guide to un-validated demands. Often, as teams, we have the head-space and capacity to push back, challenge, or provide evidence based alternatives. An invasive species has appeared, and it has root rot.

Analytic Tools 147

Analytic Tools Data Visualization Feedback Software User Testing 147

The Product Coalition

FEBRUARY 3, 2022

You can develop hypotheses about your target market, but you won’t truly know who your customers are until you throw your hook into the water and see what kind of fish bite. Overall, you don’t build any prototype of the product, just messaging around the product. Their goal is to gauge market interests and test your messaging.

User Testing 167

User Testing Product Research Product Marketing Customer Experience 167

Userpilot

MAY 30, 2024

PMs prioritize product development and functionality, while PMMs focus on market adoption and product desirability. Friction arises from differences in target personas , messaging misalignment, timeline conflicts, lack of clear ownership, and communication gaps. They define the product vision , strategy, and roadmap.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. It seems that agile teams do everything in a new way.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70