Productside

JULY 10, 2025

During our recent webinar, Ctrl + Alt + PM , trainers Ryan Cantwell and Kenny Kranseler called it out: product managers aren’t being replaced by AI. When sales, support, and execs feel the tension, they echo your message. Watch the full webinar replay to see every demo live, pause, and steal. Free marketing.

Product Research

Productside

APRIL 9, 2025

There has to be a strategic reason, a clear sponsor, and a message that lands with everyonenot just the exec team. Explore our webinars for expert insights on product innovation and how to lead these initiatives with your team. Youre not doing the transformation for fun. In other words: innovation starts with purpose, not process.

Data Visualization

Userpilot

APRIL 30, 2025

These spaces are built around shared interests, which means your message lands with a more receptive audience. If you want to ace mobile onboarding, I suggest you watch our webinar: How to Get Mobile Users to Stick: Onboarding & Retention Strategies That Work 2. Message Content Testing. Message Timing Optimization.

Feedback Software

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. For example, can you host webinars to educate users about product updates and offer industry insights? You can trigger tools like tooltips , modals, and in-app messages exactly when they are needed to make users feel valued and understood.

User Testing

Userpilot

MARCH 23, 2025

It allows you to customize onboarding , in-app messaging, and push notifications, and collect user feedback all within a single platform. However, other conversion examples could include populating an account, completing onboarding, or signing up for a webinar.

Onboarding KPIs

Userpilot

JULY 12, 2025

Mostly through email campaigns We struggle to act on user behavior data With targeted in-app messages You’re ready to master Behavioral Segmentation. One way is to trigger targeted offers or in-app messages that guide them smoothly through the purchasing process. You have the goals, now get the tool that makes it easy.

Analytic Tools

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing

Userpilot

JULY 24, 2025

Contextual in-app messages and tooltips. Potential customers first come across your brand : maybe through a LinkedIn post, a webinar, a Google search, or a podcast mention. But think about it: your enterprise customers with huge expansion potential need very different messaging than a two-person startup on a free trial.

Analytic Tools

Centercode

JULY 25, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? This guide has all the answers.

User Testing

Centercode

JUNE 24, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Cross-platform support.

Analytic Tools

Centercode

JULY 28, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development? This guide has all the answers.

User Testing

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs

Userpilot

JULY 17, 2025

With that, every message becomes contextual. You might showcase new product updates that directly impact their workflow, share success stories from customers that mirror their use case, or invite them to webinars where they can learn advanced techniques. Every touchpoint pushes users toward actual product adoption.

Customer Experience

Userpilot

JULY 10, 2025

Not at all, everyone gets the same message. Stop sending generic emails and start sending messages based on what users actually do inside your product. See how Userpilot can help you send the right message, to the right user, at the right time. Webinar follow-ups for those who registered or watched but didn’t take the next step.

Analytic Tools

Userpilot

JUNE 30, 2025

How this can be done via lifecycle email marketing: Send core feature spotlight emails, “tips & tricks” for basic usage, short video tutorials, invitation to webinars, and user support resources for common issues. To make that happen, I love to use the “ trigger > message > channel ” approach.

Feedback Software

Gainsight

MAY 14, 2025

While many companies can get by with social media platforms or instant messaging apps in the beginning, they fall short when its time to scale. This is particularly common when CS teams engage with the community on messaging apps exclusively.

Feedback Software

Userpilot

JUNE 30, 2025

Host live or on-demand webinars to drive early success You can host live or recorded webinars to help your customers learn more effectively and improve user activation. If they can’t attend the webinar, that’s fine. If they can’t attend the webinar, that’s fine. Answer questions in real time.

Onboarding KPIs

Gainsight

JULY 1, 2025

For a deeper dive into the full strategy (with examples), watch the on-demand webinar here. People remember stories far better than isolated statistics, which helps key messages stick When everyone understands the story behind the data, they can work together more effectively toward shared objectives This work is hard. It’s nuanced.

Product Research

Userpilot

JUNE 30, 2025

That kind of role-based personalization makes a huge difference in how the message lands. Next steps” email example: Ascend Ascend’s onboarding email is a solid example of a well-timed “next steps” message. The message is short, clearly highlights what the user can do next, and ends with a focused call to action.

Onboarding KPIs

Gainsight

MARCH 31, 2025

For example, expansion playbooks help lean CS teams: Automated Upsell Campaigns: Use automated emails or in-app messaging to promote relevant add-ons based on customer usage patterns. Educational Webinars or Tutorials: Host webinars or create tutorials showcasing advanced features that customers might be interested in expanding into.

Customer Experience

Userpilot

MARCH 27, 2025

Now lets take a closer look at the main use cases of Appcues and the key features enabling them: Engage users with in-app messages and push notifications As Ive already mentioned, Appcues is primarily an engagement tool, this is its strongest suite. Tooltips: Small messages near UI elements to provide additional context or guidance.

Data Visualization

Gainsight

MAY 9, 2025

For example, tools like Gainsight’s Write with AI feature allow CSMs to instantly draft personalized follow-up messages or QBR prep notes. Learn More in the On-Demand Webinar: The Agentic AI Shift: Are You Ready to Lead or Lag? AI helps reclaim that time.

Feedback Software

Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. You can reach us here or message us on social media @Apptentive. So make sure you do that. I just heard Lola make noise.

User Testing

Userpilot

JUNE 9, 2023

Are you struggling with segmenting onboarding messages for your customers? So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs. Webinars help boost feature adoption and re-engage customers by highlighting important features and finding improvement areas.

Messaging

Userpilot

SEPTEMBER 30, 2024

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

Messaging

Userpilot

JUNE 26, 2024

Customer success webinars are a great way to unlock insights about improving your customer experience and product engagement. It will provide you with a comprehensive list of the best on-demand and upcoming webinars on diverse customer success topics you should watch this year. Featuring : Lusine Sargsyan from Userpilot.

Webinar

Userpilot

AUGUST 23, 2024

The best of Ben Williams webinars Dive into Ben Williams' top webinars, where he shares real-world advice on mastering product-led growth and customer engagement. Webinar – A product manager's guide to defining your ideal customer profile. Ben Williams webinar with Leah Tharin.

Webinar

Intercom, Inc.

MARCH 2, 2018

In the very early days of any SaaS business, you will employ numerous marketing tactics to acquire your first customers: blog posts, paid advertising, landing pages, hero videos, webinars, everything but the kitchen sink. I wrote our docs , hosted our webinars , created our help videos and managed our outbound messaging to customers.

Customer Experience

Intercom, Inc.

APRIL 4, 2018

We’ve written a lot about how to send the right message at the right time. And while timing is important, how many messages you send also plays a role in your customers’ experience. If your customers feel they’re receiving too many messages, it’s not just about message volume. Message relevance.

Customer Experience

Userpilot

OCTOBER 22, 2023

Of all the tools at your disposal, webinars are particularly effective at accomplishing this goal. In this post, we’ll explain why this is true, how webinars may be used to increase engagement, and what to keep in mind when creating an effective webinar with this objective.

Feedback Software

Intercom, Inc.

APRIL 30, 2020

Imagine putting our minds together to create powerful messages that speak to all of our customers, prospects, and brand followers. We’ll also connect with your marketing teams to discuss other joint content we can develop together, such as webinars, case studies, guest blog posts, and perhaps – one day soon – even joint events.

Feedback Software

The Product Guy

SEPTEMBER 12, 2017

But they shouldn’t receive the same message about your new feature. Second, sending everyone the same message means you’ll leave some of the engagement with your announcement on the table – even for the groups of people who would use the new feature. Which message is more effective? Tying new features into onboarding.

Research Software