Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. They will be involved in the outbound communications of existing and upcoming product features.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Intercom, Inc.

MAY 31, 2018

Steli is the CEO of Close.io , an inside sales CRM that helps startups and SMBs generate high-quality leads and close more deals. blog , books on everything from product demos to outbound sales, and the Startup Chat podcast that he co-hosts with Hiten Shah. You need to be explicit about who you’re not going to serve.

Reporting Tools 223

Reporting Tools User Testing Customer Experience Data Visualization 223

Userpilot

SEPTEMBER 7, 2023

Unless you’re selling to startups, focus on developing two different personas for buyers and users. By pinpointing these specific issues, you’ll have a clearer roadmap for helping users progress smoothly through their journey. So, don’t confuse buyers for users when creating your personas.

Analytic Tools 93

Analytic Tools Feedback Software Research Software User Testing 93

Product Bookshelf

FEBRUARY 21, 2017

Although some growth tactics are specific to outbound marketing, many are directly tied to the product. Startup Growth Engines by Seth Ellis , Morgan Brown , and TheGrowthHackers.com team. Startup Growth Engines is a collection of blog posts from growthhackers.com. ” More on growth.

Data Visualization 48

Data Visualization User Testing Onboarding KPIs Product Research 48

ProductBoard

NOVEMBER 15, 2017

But we’d be remiss not to mention the growing number of roadmapping utilities and user feedback forums on the market. The former are designed to help product managers share attractive product plans with stakeholders and end users, but rarely help PMs decide what features should make it onto the roadmap in the first place.

Customer Feedback 45

Customer Feedback User Testing Weak Development Team Feedback Software 45

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. “Give away your legos” and other commandments for scaling startups. I’m now Director of Sales, leading sales globally for Webflow, which is a really, really fast-growing startup.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

The Product Coalition

MARCH 16, 2019

In fact, integrations can often derail product roadmaps, so it is imperative for product managers to plan them well. Prioritize Long-term Roadmaps Ahead of Quick Hacks When building an integration, it’s tempting to figure out the quickest possible way to get it out the door. Worst case, you’ll have to redesign your integration.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

Intercom, Inc.

DECEMBER 2, 2021

Your default operating cadence should be to run – it’s important startups don’t compromise on speed. If you are a regular listener, you’ll know that we interview makers and doers from the worlds of product management, design, startups, and marketing. If you can do something this week instead of next quarter, jump on it.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

The Product Coalition

FEBRUARY 12, 2018

They work for or own tech companies, software product startups, digital agencies, consulting firms, financial or healthcare institutions, etc. I’d say our primary challenge was always building the right outbound sales process. Majority of them are from USA, Canada, Australia, United Kingdom, Germany, France, Spain, etc. Leadfeeder ?—?this

User Testing 68

User Testing Customer Feedback Customer Experience Reporting Tools 68

Intercom, Inc.

NOVEMBER 7, 2019

Spendesk thinks about building its company in three stages: startup, growth, and scale. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. How to creatively market a new category. That’s quite a large market.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

NOVEMBER 6, 2020

You can use it to segment the users and trigger outbound email, push, on in-app messages based on their behavior inside your app: You can chat with your users in-app, on your website, send web-push notifications and emails: Intercom has notoriously complicated pricing, with lower-priced startup plans that can balloon quickly as your user base grows.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely. Kevin: Yeah.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199