Lenny Rachitsky

MARCH 4, 2025

Each week I tackle reader questions about building product, driving growth, and accelerating your career. What started as an “ experiment ” just over five years ago is now the world’s largest product newsletter, podcast, and community. So many product managers? This is both exciting and absurd. I know, right?

Reporting Tools

Userpilot

JANUARY 15, 2025

Since companies started using them in the early 2000s, session replays have seen continuous adoption, with Research Nester projecting a 13.3% But are you missing out if you haven’t embraced this powerful technology? Security challenges and what to look out for when choosing a session replay tool. What is session replay?

Data Visualization

UX Planet

MARCH 15, 2025

Taylor Swiftimage via Wikipedia Commons Im a big fan ofuser research. I like testing things withusers. To paraphrase Taylor Swift: me and research vibe likethat. But not everyone vibes with user research. Design without research is guessing: you have no idea what or whose problems youre trying tosolve.

User Testing

Userpilot

MARCH 5, 2025

LogRocket is a popular debugging tool among developers, thanks to features like session replay and error tracking that make it easy to diagnose technical issues affecting product operations. Data protection measures When it comes to session replay tools, user privacy is a major concern. What is session replay in LogRocket?

Data Visualization

Modus Create

MARCH 26, 2025

How AI-powered DevOps is setting new standards for efficiency By Matthew Smith Posted in Operations Published on: March 26, 2025 Last update: March 26, 2025 Software development should be fast, but for many teams, it still feels like wading through quicksand. Legacy on-prem solutions only make things worse. It needs a smarter approach.

Analytic Tools

eG Innovations

MAY 22, 2025

If developing scalable, agile applications is a priority for your business, microservices may provide a compelling solution. The proper microservices definition refers to a modern architectural approach where an application is built as a collection of loosely coupled services. Consider a typical ecommerce platform.

Reporting Tools

eG Innovations

MARCH 31, 2025

Expanded Scope and Coverage NIS2 broadens the scope of the original NIS Directive (NIS1) by covering a wider range of sectors and entities, including energy, transport, health, digital infrastructure, and other essential services. Incident Reporting One of the most specific and stringent requirements of NIS2 is timely incident reporting.

Reporting Tools

eG Innovations

JULY 9, 2025

Not all services and resource types currently support tags (see Services that support the Resource Groups Tagging API). Cost Allocation tags are a subset of tags used by AWS to help filter and track costs within tools such as AWS Cost Explorer. They are essential for chargeback, showback, and granular reporting.

Data Visualization

Modus Create

APRIL 14, 2025

From revolutionizing drug discovery to improving medical imaging and diagnostics, AI is streamlining research and unlocking new possibilities at an unprecedented pace. In fact, according to Precedence Research, AI in the life sciences sector is projected to grow at a compound annual growth rate (CAGR) of 11% over the next decade.

Research Software

Arkenea

AUGUST 11, 2025

Healthcare organizations exploring AI solutions often ask one critical question: is OpenAI HIPAA compliant? The direct answer : Yes, OpenAI can be HIPAA compliant, but only for their API services when specific requirements are met. Once the API returns a response, OpenAI permanently deletes all request data from their systems.

Reporting Tools

Userpilot

APRIL 3, 2025

Research shows that in-app messages enjoy 8x more response rates than push notifications. The easy way to implement such in-app messaging is through tools like Userpilot. These tools help personalize experiences based on multiple criteria, such as user attributes, segments, behavior, language preferences, and more.

Feedback Software

Userpilot

JUNE 12, 2025

The healthcare ecosystem remains deeply fragmented, with basic information spread across multiple platforms. It also needs to provide a seamless educational experience, free from confusing jargon, dense layouts, and unclear billing systems. Otherwise, these portals risk becoming yet another source of frustration rather than a solution.

Data Visualization

Arkenea

MAY 12, 2025

The solution? The Indisputable Case: Why India is the Premier Destination for Software Development Outsourcing The global outsourcing landscape offers numerous options for businesses seeking to optimize their software development. In 2025, US businesses face unprecedented challenges finding affordable, quality tech talent.

Reporting Tools

Arkenea

JUNE 9, 2025

But what about when these EHR systems need to ‘talk’ to one another? Simply put, it’s the capability of different EHR systems to share, interpret, and collaboratively use data across various healthcare environments. the message format standards) where healthcare data is uniformly moved from one system to another.

Reporting Tools

Arkenea

JUNE 23, 2025

From electronic health records and clinical research papers to medical imaging reports and patient communications, the sheer volume of healthcare information grows exponentially each year. Retrieval-Augmented Generation represents a significant leap forward from traditional AI chatbots and search systems.

Healthcare

Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

Artificial Inteligence

The Product Coalition

JANUARY 23, 2022

Manual testing of your mobile products is important and useful. Automated testing really assists with the efficiency here; being able to execute the same tests repeatedly, quickly and timely on a multitude of devices. What is Mobile Test Automation? Why do Mobile Test Automation? an app or website.

User Testing

The Product Coalition

DECEMBER 23, 2021

Guest post by Mark Mayo, Senior Quality Engineer at Terem Technologies This is the process of writing code and using tools to automate the user interface (UI) testing of front-end components of websites, desktop applications or mobile applications. But, getting it right goes beyond the coding of the tests and the tools you use.

User Testing

The Product Coalition

MARCH 6, 2023

Now that the COVID pandemic is over, travel management systems are valuable because business travel is back on the table. Consequently, travel software development companies come up with a solution called travel management system. What is a travel management system?

Reporting Tools

Userpilot

JULY 2, 2024

A self-service data platform is the backbone of informed decision-making and a growing SaaS business. But how do you choose the right data platform for product analytics ? Let’s go over what a data platform is, its importance, and the must-have features you should consider to choose the right platform for you.

Data Visualization

Intercom, Inc.

FEBRUARY 9, 2021

Our recent report showed that while 73% of support leaders say customer expectations are increasing, only 42% of them believe that they’re actually meeting those expectations. Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. And if their support expectations aren’t met?

User Testing

The Product Coalition

AUGUST 4, 2021

Enterprise Mobility in recent years has gained massive attention among big enterprises for security reasons and productivity. Business Intelligence (BI) Business Intelligence is a term used to define the technologies, applications, and practices to collect, integrate, analyze and present business information. Have a look at them.

Reporting Tools

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Incorporate customer feedback directly into your product roadmap.

User Testing

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively. Let’s dive in!

Data Visualization

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. User research is a vital part of the design process. Since Thomas Watson Jr.

Research Software

The Product Coalition

JULY 11, 2023

The emergence of blockchain technology has paved the way for a decentralized financial landscape, transforming the way we interact with money and assets. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems.

Reporting Tools

Userpilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Analytic Tools

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

Analytic Tools

The Product Coalition

JANUARY 25, 2024

We’d like to thank Tremis Skeete, Executive Editor of Product Coalition for his valuable contributions in the research, development and writing of this article. We also thank Product Coalition founder Jay Stansell, who has provided a collaborative product management education environment.

Artificial Inteligence

Userpilot

AUGUST 30, 2023

Want to improve the product experience at every stage of the customer journey? Heat map tools allow you to track user actions on your website or app. You can understand customer pain points, identify friction at different touchpoints, and improve your product accordingly. What are heat map tools?

Data Visualization

Userpilot

AUGUST 30, 2024

TL;DR WalkMe is a digital adoption platform designed to facilitate customer and employee onboarding through in-app experiences, like interactive walkthroughs , on-screen guidance, and self-service support resources. The WalkMe Insights platform forms the core of WalkMe analytics. WalkMe is a digital adoption platform (DAP).

Data Visualization

Userpilot

FEBRUARY 2, 2023

In many cases, content is the first touchpoint of your customer journey – your prospects’ first interaction with your product. Content testing is how you ensure that your content is relatable and well-perceived by your audience. What content should you test? Then, choose a testing method and your test participants.

User Testing

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software

The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” From social media likes to emails, weather reports, and wearable devices, enormous quantities of data are created and accumulated every single second of every single day.

Data Visualization

The Product Coalition

MARCH 30, 2021

these aspects are only a minor part of things that may trigger eCommerce solutions to flop. From the outset of COVID-19, almost half of all customers in the UK acquired products online that previously they would have bought only from brick-and-mortar retailers. With that in mind, software quality comes to the fore.

Reporting Tools