Product Talk

FEBRUARY 14, 2024

Tali Melchior , Director of Product Management at Texthelp , was first inspired to experiment with opportunity solution trees in a previous role. Then when Tali moved to her current position, she brought her opportunity solution tree knowledge along and adapted it to the new setting.

Analytic Tools 220

Analytic Tools Research Software Product Research Data Visualization 220

Userpilot

FEBRUARY 7, 2023

With the right use of in-app messaging, brands are able to create a positive customer experience within their product, boost customer success, and increase conversion rates. You should also think about the personal goals of your app users and how in-app messages could help them achieve those goals.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Roman Pichler

AUGUST 17, 2021

What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years.

Vision 325

Vision Customer Experience User Testing Product Strategy 325

Roman Pichler

APRIL 1, 2020

While I really appreciate this entrepreneurial aspect of our work, it can bring up tension, stress, and frustration when we are trying to progress our products towards agreed goals but are in danger of missing them, be it a sprint goal , product goal on the roadmap , or a strategic user or business goal.

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Roman Pichler

APRIL 1, 2020

While I really appreciate this entrepreneurial aspect of our work, it can bring up tension, stress, and frustration when we are trying to progress our products towards agreed goals but are in danger of missing them, be it a sprint goal , product goal on the roadmap , or a strategic user or business goal.

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Roman Pichler

JUNE 7, 2022

If this data is actioned, bad product decisions will be made. To achieve this, refer to the needs and business goals stated in the product strategy and the product goals on the product roadmap. Then ask yourself how you can tell that these goals have been met. 4 Vanity Metrics.

KPI 288

KPI Data Visualization Weak Development Team Customer Feedback 288

Userpilot

NOVEMBER 20, 2023

Next, group criteria into positive and negative ones and assign weighting value to each of them. The exact formula depends on the criteria, but generally, you divide the positive criteria scores by the negative criteria scores. Pro tip: To make the scoring easier, use a spreadsheet to create a weighted scoring chart.

Product Research 105

Product Research User Testing Customer Experience Research Software 105

Roman Pichler

AUGUST 17, 2021

What is the Product Vision? The product vision describes the ultimate purpose of a product, the positive change it will bring about. You can think of it as a big, hairy, audacious goal (BHAG) —or a moon shot—that inspires people and offers continued guidance for the next five to ten years.

Vision 156

Vision Customer Experience User Testing Product Strategy 156

Userpilot

OCTOBER 25, 2022

Product strategy defines who we are building for, what to build, and how to build it. In general, strategic product management focuses on the key decisions that need to be made to ensure long-term product success. Strategic Product Management Activities and Tips. Goals are important aspects of the product strategy.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

The Product Coalition

DECEMBER 19, 2021

Little did I know that creating a solid product strategy takes such a major chunk of the product leader’s time. Most companies hire a product manager (and other positions) too late. Once you decide you need to recruit a product manager, who should it be? Here are my best tips. Why Are You Hiring?

Product Management 164

Product Management Product Manager User Testing Weak Development Team 164

People-First Product Leadership

DECEMBER 20, 2023

Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

JANUARY 31, 2023

The more customers achieve their activation goal , the better. You’ll need some tips and tactics to succeed: Start by implementing a minimum viable onboarding playbook to give you a framework to operate from. Customer activation is a term that describes the moment your users start to experience value from your product or service.

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. At most, it puts you in an inspiring position to lead them forward. Planning and Strategic Thinking Program management positions are strategic.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

UX Studio: Product Management

MARCH 19, 2021

As the demand for the product starts to increase, you may want to work on establishing the product’s position on the market. With the increase of sales and with the improved profit margins of this stage you have the chance to invest further in the product. Here are a few tips which methods can help you with that.

Product Research 109

Product Research User Testing Development Customer Experience 109

Modus Create

APRIL 27, 2020

These tips are directed to teams migrating to React but can be applied to other modernization processes as well. You should never be in this position. The following React migration best practices are helpful to product managers, developers, user experience designers, quality assurance engineers, and DevOps engineers.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Alty

FEBRUARY 16, 2017

By using those during the design stage, you can make sure that the final product will immediately appeal to them. Your Product Goals. Try to come up with some really solid goals. User location tracking and positioning them on the map. Further Reading: How To Research Target Audience For Your Mobile App .

Research Software 50

Research Software User Testing Technical Review Data Visualization 50

Userpilot

FEBRUARY 9, 2022

It’s possible to use software like Userpilot to track goals completion. A goal is a set of user attributes and custom events that you equate with the activation of your SaaS. These will be different for each product. Goal tracking in Userpilot. Conclusion. What patterns a typical onboarding process consists of.

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

JULY 22, 2023

You need a clear target market, proper positioning, product-market fit, and the right sales process for a land and expand strategy to work. This is why product positioning and brand messaging are so important as they’re able to appeal to a customer’s decision-makers in the most relevant way possible.

Feedback Software 96

Feedback Software User Testing Strategy Onboarding KPIs 96

Mixpanel

AUGUST 7, 2018

While legacy swiping apps gamified dating at the cost of human connection, Hinge built for positive interactions that inspired more connections. We have revenue, but that’s not a core goal of ours. The core product goals are two sides of the same coin: be effective in generating the right matches people can find new connections.

Data Visualization 65

Data Visualization Customer Feedback User Testing Customer Experience 65

Userpilot

MARCH 31, 2023

For product managers , there are some key principles to bear in mind when thinking about personalization: keep what you’re doing in line with overall product goals , analyze customer behavior, identify where personalization can be added to the customer journey , and continually test, learn, and iterate as you go.

Product Research 98

Product Research Data Visualization Analytic Tools Research Software 98

Userpilot

NOVEMBER 16, 2022

That means your product drives such powerful feelings of loyalty, your users will spread positive ‘word of mouth’ feedback throughout their networks (and ultimately boost adoption rates). Let’s explore what goes into a playbook that will help you and your team drive toward your product goals.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JANUARY 29, 2023

The whole agile team should take part in release planning but the product owner is accountable for the final plan. Release planning should start by defining the product vision and setting product goals to realize it. The next step involves reviewing the backlog to align it with the goals.

Agile 98

Agile Feedback Software User Testing Product Research 98

Userpilot

MAY 29, 2023

Acquisition: Display social proof Users that have been acquired but are still on the fence as to whether or not your product is valuable enough to continue using are more common than you might think. As such, using social proof can help tip the scales of skeptics toward adopting your product permanently.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Experience 96

Gainsight

FEBRUARY 2, 2024

Zenkeep , a full-service managerial accounting and digital bookkeeping company for small businesses, is an example of a company who is in the right position to offer this kind of premium training. Validately , a software startup that helps companies test new products and prototypes, uses webinars effectively.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

APRIL 27, 2023

Make informed development decisions: feature requests and tip-offs about issues users experience can help you prioritize the most valuable initiatives. However, getting the customer insights that you need to improve your product – that’s another story. This means defining your objectives. Or improve customer service?

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

ProductPlan

AUGUST 4, 2022

Product roadmapping frameworks work in a very similar way. There are a few routes you can take to achieve your product goals. Product management begins with a clear understanding of the product’s and the organization’s strategic objectives. Let’s map this out. Tools for Successful Roadmaps.

Framework 84

Framework Roadmap Feedback Software Customer Feedback 84

Userpilot

MAY 12, 2024

Here’s how you can use LouAssist to build a more contextual onboarding experience: No-Code Tours : LouAssist’s Chrome extension lets you build multi-step product tours without writing a single line of code. You can adjust the positioning, add microvideos , and link to external resources to help new users figure things out themselves.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Studio

FEBRUARY 15, 2024

You know, I’m going to talk about that, why that change happened, but basically what I do as of today is I help our clients to explore new ways to grow new product strategies, formulate product goals and product vision, and I also help shape the scope of the product. So that’s really useful.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Loyalty comes from a strong relationship, which itself comes from repeated positive experiences. Loyalty comes from a strong relationship, which itself comes from repeated positive experiences.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118