The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As software builders, we are uniquely positioned to influence this environmental trajectory. The energy efficiency of this equipment plays a pivotal role in the overall sustainability of software systems.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. This shift allows business to reallocate human resources to more complex and strategic roles, or eliminate those positions entirely.

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Generative AI Analytic Tools Research Software Reporting Tools 118

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. They may experience limitations on the effectiveness of integrations with critical systems like CRM. Maligned systems and processes with Sales can mean lost opportunities for expansion revenue.

Feedback Software 52

Feedback Software Systems Review Reporting Tools Technical Review 52

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Pilot44 is a new type of innovation lab focused specifically on helping top brands more effectively discover, pilot and employ emerging digital technologies. Rightpoint.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Planet

FEBRUARY 2, 2024

This raises the question: what if we could accelerate and refine user research using cutting-edge technologies like quantum computing and artificial intelligence (AI)? We will explore how these emerging technologies could revolutionize user research in the coming years. This has far-reaching implications for user research.

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User Testing Research Software Product Research Artificial Inteligence 83

UX Planet

FEBRUARY 13, 2024

Wikipedia defines Production Artists as: “…a technical and creative position in a creative profession. The job title originated at advertising agencies , assigning what was known as paste-up work (now prepress production) to the position. That’s one of the reasons Design Systems are built.

User Testing 85

User Testing Research Software Technical Review Systems Review 85

The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). By integrating DEX technology into their processes, they can assure their customers of a higher level of security and transparency.

Technical Review 115

Technical Review Finance Customer Experience Banking 115

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. In particular, the pandemic has brought about an unprecedented shift in our reliance on technology that has had a knock-on effect on how customers relate to, and interact with, companies and brands. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. Seems so…obvious?

Feedback Software 88

Feedback Software Positioning Reporting Tools Strategy 88

Dear Strategy

OCTOBER 15, 2018

Dear Strategy: “What are the strategies that a Tech Product Manager can use to predict competitive movements, innovations, and/or changes in business strategy?”. . With that said, what makes this question a little bit different is that the subject here has specifically to do with the technology space. Audio Editing.

Technical Review 53

Technical Review Technology Strategy User Testing 53

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. Photo by ilgmyzin on Unsplash The Nudge Effect in Action: Beyond Duolingo — Case Studies Duolingo isn’t alone in this strategy.

Research Software 105

Research Software Reporting Tools Artificial Inteligence Customer Experience 105

Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. I hand-crafted the HTML, possibly in PageMill or whatever we used for our sites back then. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology.

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Feedback Software Technical Review Blog Technology 59

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Developing applications that cater to this large market can have a widespread positive impact. Rapid technological advancements impacting features.

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Analytic Tools Data Visualization Research Software Reporting Tools 94

The Product Coalition

SEPTEMBER 23, 2022

The technology paid off by pointing out unscrupulous web bots and other fraudulent sources to Toyota marketers. Let’s consider the options that confirm that blockchain in marketing is one of the technologies transforming the industry. Based on this technology, you can build a reward system for users who view advertising content.

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Analytic Tools Feedback Software Data Visualization Marketing 121

The Product Coalition

JULY 8, 2021

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG). However, NLP technology opens up new opportunities for customer service enhancement.

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Data Visualization Reporting Tools Analytic Tools Banking 152

The Product Coalition

JUNE 18, 2023

With ChatGPT, fraudsters can easily create fake websites, consumer reviews, and posts. In 2021, criminals used AI-generated deepfake voice technology to mimic a CEO’s voice and trick an employee into transferring $10 million to a fraudulent account. Voice systems can simulate a real conversation and easily adapt to our responses.

Research Software 114

Research Software ChatGPT Data Visualization Systems Review 114

Userpilot

DECEMBER 7, 2023

CEM employs a wider range of tools like feedback, analytics, and journey mapping to enhance the customer experience, while CRM systems use software platforms for managing user data and automating marketing and sales. CRM systems use data to personalize interactions, which CEM leverages to align every touchpoint with individual preferences.

Customer Experience 88

Customer Experience Feedback Software Analytic Tools Customer Feedback 88

Mind the Product

NOVEMBER 14, 2017

Once we have this alignment, the partners must carve out a strategy to reach the goals. That brings us to some fundamental questions – How do we outline a strategy? Do product companies conduct due diligence to understand their channel partners before seeking alignment? Current Strategy vs Future Direction.

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Technical Review Systems Review Analytic Tools Research Software 74

People-First Product Leadership

JULY 17, 2023

For existing employees, when conducting performance reviews, consider if they listen with patience and go into situations seeking to understand or is their style to belittle, intimidate or control. I wrote about product strategy in a prior newsletter.] In product companies, we live for these disruptive technologies.

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Technical Review Technology Weak Development Team Generative AI 52

eG Innovations

AUGUST 4, 2022

This article will explain the differences between these strategies including the benefits of combining static and dynamic thresholds to reduce false positives and alert storms whilst implementing automatic anomaly detection. Enterprise grade products and native cloud monitoring (e.g., Static Thresholds. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

eG Innovations

MARCH 15, 2022

There is a reasonable “Getting Started Guide” for the CloudWatch agent and it is worth reviewing the metrics the agent will enable on Windows Server instances and also upon Linux/MacOS instances. For example, to monitor processes on a system: Process name – Each process name must be defined. Configuring Alert Thresholds and Alarms.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

ProductPlan

JULY 10, 2020

Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. The Product Team’s Role in Customer Experience Strategy. Fragmented technology investments. The problem is organizational silos.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

The Product Coalition

OCTOBER 19, 2020

The upstart positioned itself to capitalize off of these forces, while Blockbuster ignored them at its peril. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. Thus, it might be wise for us to create a sales system for smaller dealers (or even individual sellers).

Technical Review 160

Technical Review Analytic Tools Research Software Automotive 160

ProductPlan

JUNE 1, 2023

But a lack of a clear company strategy (23%), poor prioritization (19%), misallocation of resources (17%), and underdeveloped roadmaps (17%) encompass the vast majority of misfires. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Generative AI enables companies to innovate rapidly, adapt to market changes efficiently, and establish a leading position in their industries.

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Generative AI Data Visualization Reporting Tools Research Software 107

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. Jordan has a BS in Biology from Union College and an MBA & MS in Information Systems from Boston University’s School of Management. Signup to be a Mentor Today!

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has recruited, mentored, and managed product managers in each of these positions, so you could say he knows a thing or two about interviewing for product managers. These strategy tools will help you find the answers in a logical manner.

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Research Software Strategy Product Strategy User Testing 80

UX Planet

DECEMBER 19, 2023

The decision to stop supporting and enhancing that product experience was due to the rather obvious situation of the device in which that application existed was losing market hold and relevance. And this is something that requires some finesse in terms of content writing, but also in terms of product placement and overall strategy.

Feedback Software 88

Feedback Software Analytic Tools User Testing Research Software 88

Userpilot

DECEMBER 20, 2023

Machine learning models analyze customer service calls to identify issues and sentiments efficiently, streamlining response strategies and enhancing user satisfaction. Machine learning optimizes customer engagement across various channels by analyzing interaction patterns and personalizing communication strategies.

Artificial Inteligence 89

Artificial Inteligence Data Visualization Customer Experience Customer Feedback 89

The Product Coalition

FEBRUARY 26, 2021

Pioneering one technology revolution after the other, Apple gave to the world the first user-friendly all-in-one desktop computer, the smartphone that became a way of life , the watch that keeps you connected everywhere at any time, and a digital wallet that is not just cash-free but also contactless. But what all of these actually means?

Customer Experience 102

Customer Experience Technical Review Systems Review Software Review 102

The Product Coalition

SEPTEMBER 4, 2020

So you can imagine the culture shock I experienced when I took a graphic designer position with a large technology organization in New York City. These adjustable component-based UI templates that the developers described is what most of us today would call “design systems”. With over 300 people in total?

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Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

JUNE 25, 2021

Understanding this lets you craft a product marketing strategy for every stage of product adoption. Research shows that most 20th-century products followed this adoption behavior: Source: The Atlantic “ The 100-Year March of Technology in 1 Graph “ Let’s now take a look at the different stages of the Product Adoption Curve.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

ProductPlan

DECEMBER 11, 2019

With your support, we dove into the most result-driven strategies, popular frameworks, and groundbreaking leaders who changed the product management landscape. And now product managers are communicating the strategy using data-driven roadmaps. The post Product Management 2019: Year In Review appeared first on.

Technical Review 59

Technical Review Systems Review Software Review Onboarding KPIs 59

ProductPlan

MARCH 17, 2021

At its most basic level, a customer-led product strategy means that your customers are the top priority at all times. Any time you launch a new idea, a new product, or a new system, ask yourself the following questions: #1 Who will this serve? #2 Sounds pretty obvious, right? Putting Customers First.

User Testing 63

User Testing Reporting Tools Data Visualization Customer Feedback 63

Roman Pichler

AUGUST 14, 2018

Ideally, you should continuously track the product performance and regularly review the product strategy—at least once per quarter as a rule of thumb. Sometimes, though, the opposite strategy is more appropriate. If the data shows a largely flat performance over the last few months, then the product is likely to be mature.

Research Software 139

Research Software Software Review Product Research Systems Review 139

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants.

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Technical Review Product Management Product Manager Research Software 157